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L.A. Noire freezing and overheating reports surface

Some PS3 and Xbox 360 users are complaining that L.A. Noire is causing their consoles to overheat or freeze in-game. Rockstar responds with tips.


While many folks are busy solving cases (and watching faces) in L.A. Noire, Rockstar's recently-released 1940's crime-solving drama by Team Bondi, some users are reporting that the game is causing overheating issues on the PS3. Some Xbox 360 and PlayStation 3 owners are also complaining that the game is prone to freezing while being played, necessitating a hard reboot of the console.

Rockstar has since issued the following official statement on its blog in response to those complaints:

At this time, Rockstar Games and Sony can confirm that neither L.A. Noire or firmware update 3.61 are causing the PS3 hardware to overheat. We are both committed to working hard to find solutions to this and any issues that may arise.

Rockstar has also issued the following checklist of things for affected users to try to help resolve the issue.

    Here is what to do if you are crashing or freezing in L.A. Noire:

    • Delete your L.A. Noire Game Data (not save data) from the PS3 Game Data Utility. If on 360, clear the 360 cache.

    • Create a new temporary PS3 user to ensure that new save files are created. If on 360, create an offline Silver Gamertag.

    • Launch the game and try again. If you are on PS3, try playing while signed out of PSN.

    • Check your disc for scratches, dust, dirt, or other damage. Clean if necessary.

    • Check other game discs in your PS3/360 to see if issues are occurring in other games, suggesting a potential console problem.

    • Try your L.A. Noire disc in a different console or try a different L.A. Noire disc in your console to determine with certainty whether the issue could be with the disc or console, rather than the software.

    • If your console is overheating, try moving it to a more ventilated area or contact Sony/Microsoft for further console troubleshooting.

Filed Under

From The Chatty

  • reply
    May 19, 2011 5:00 PM

    Jeff Mattas posted a new article, L.A. Noire freezing and overheating reports surface.

    Some PS3 and Xbox 360 users are complaining that L.A. Noire is causing their consoles to overheat or freeze in-game. Rockstar responds with tips.

    • reply
      May 19, 2011 5:08 PM

      I just had the game wig out on me. I was in a house collecting evidence, and after I put an item down my car was suddenly in the dining room, pinning me in. Had to restart. :(

      But no lockups so far. 4h in.

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      May 19, 2011 5:26 PM

      I heard consoles r so gud

      • reply
        May 19, 2011 5:46 PM

        lol i no rite

      • reply
        May 19, 2011 6:06 PM

        I know, their still rockin that 5 year old hardware.

      • reply
        May 19, 2011 6:51 PM

        I know right! PC's never have problems they are teh purfect!

        • reply
          May 19, 2011 7:37 PM

          Yes, i don't have to rely on the big man to fix my problem.

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            May 19, 2011 8:41 PM

            Think about what you said.

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            May 20, 2011 7:36 AM

            Yeah, vastly preferable to spend six hours tracking down driver conflicts or blow $200 on new hardware. I love the PC but christ, the amount of elitism on this site has gotten so offputting.

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              May 20, 2011 9:47 AM

              Well to be fair, this is a front page article, dude. And they come with front pagers.

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              May 20, 2011 11:06 AM

              Did you throw your computer down the stairs? Christ. 200 bucks? Wth did you screw up? 6 hours for driver conflicts? GTFO.

            • reply
              May 20, 2011 12:41 PM

              You think it's only contained to this site?

      • reply
        May 19, 2011 6:56 PM


      • reply
        May 19, 2011 7:03 PM

        Nice one!

    • reply
      May 19, 2011 5:40 PM

      Quick revert back to 2007 graphics for the consoles!

    • reply
      May 19, 2011 5:52 PM

      I've noticed these sort of stories pop up before when big games have come out, although they seem rarer this time. I wonder if it's just that people who don't use their console as often as others just dusted it off to play this and it blew a framistat.

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      May 19, 2011 6:07 PM

      Developers should have test consoles put in realistic gaming environments: dusty rooms, surfaces soiled by soda spills, spaces cluttered with dirty clothes and garbage, consoles left on all day long, spooge/booger covered disks, etc.

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        May 19, 2011 8:18 PM

        almost to the end of your checklist I was like WTF no room is complete without spooge and boogers and then there it was, so all is well.

    • reply
      May 19, 2011 6:48 PM

      The game doesn't even look that good.

      • reply
        May 19, 2011 7:40 PM

        What constitutes a good looking game? Honest question?

        I, personally, think it looks quite good. It doesn't have super high resolution textures or super high poly models but it feels alive. The environments are all quite varied, no place be it inside or outside ever feels barren. It's a lot of attention to minor details that make the visuals really stand out in my mind.

        But again, that's just my opinion.

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          May 19, 2011 7:51 PM

          I think I am spoiled by GTA4 on the PC. It is jaw-dropping compared to the console versions (which I played first), so now GTA4 engine games on the console have lost their attractiveness I think.

          • reply
            May 19, 2011 8:32 PM

            Not the same engine.

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              May 20, 2011 6:33 AM

              That explains some of it then. I don't think it even looks as good as GTA4 does on the consoles.

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                May 20, 2011 7:17 AM

                Complete opposite here, I think it looks much better than GTAIV did on the consoles.

      • reply
        May 20, 2011 10:03 AM

        It doesn't "look" good, as all the rendering power is on the faces, not the backgrounds, thats why they use the shallow depth of field cameras.

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      May 20, 2011 12:52 AM

      I hoped this game in many ways could be like a modern Police Quest and so want to play it. BUT unlike Valve, Blizzard, and id none of these other companies produce quality I will risk my money on game unplayed.

      It is like using an online dating service that doesn't have photos. Even with photos often there are lies. Now swap dating service with game, and photos with demo.

      I'll wait until a demo pops or the price drops.

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      May 20, 2011 3:12 AM

      That's what happens when you push hardware to it's limits. Just goes to show you that the makers of the consoles never properly tested cooling solutions in full load situations.

      It's a atypical not enough cooling situation. Just like on the PC playing a game of Crysis will test your cooling out properly. :)

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      May 20, 2011 4:45 AM

      I hate this generation of consoles, they have become such unreliable pieces of shit and nintendo went full retard into casual gaming.

      The games are just itterative to, little to no new content just COD clones and games streamlined for mainstream audiences.

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        May 20, 2011 5:01 AM

        That's why I waited so long to get an xbox. Not that there were many reasons to buy one early. The exclusives didn't amount to shit outside Halo, and I prefer fps on PC.

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        May 20, 2011 6:19 AM

        Yeah kinda sad.

        My NES, SNES, PS1, and PS2 all still worked last time I turned them on. I used each of them at least 4 years. Worst issue was having to use a cleaning kit on the NES after 2-3 years.

        My Xbox 360 RROD'd just past 3 years old. Luckily I was able to fix it myself using the penny trick and its been fine since, but really? :[ It was also the most expensive console. I paid $300 for a 20GB version about 2+ years after launch (3 1/2 years ago... is that right?). I think I paid $199 for my PS2 about a year after launch.

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        May 20, 2011 8:38 AM

        ^^^^I'm a fan of both PC and console but at this point, there's nothing compelling me to play my console. It's all the same bullshit. And with my 3rd Xbox sitting on my desk, the quality of the hardware isn't compelling me either.

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        May 20, 2011 9:10 AM

        Agreed. The original reason I got a PS3 was for GT5, and I've only bought really unique and awesome games for it (Bayonetta, Catherine, Vanquish). I'm also scared about longevity and software stability (i.e.: bad updates; my PS3 is offline except for game updates, and is still running 3.50 only because GT5 forced it to install).

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        May 20, 2011 9:58 AM

        If you think this game generation is merely iterative, maybe you need to be paying more attention to actually good games instead of the latest COD clone. I can assure you there are plenty of fantastic games this generation that I don't think would qualify as "iterative".

    • reply
      May 20, 2011 4:50 AM

      "At this time, Rockstar Games and Sony can confirm that neither L.A. Noire or firmware update 3.61 are causing the PS3 hardware to overheat."

      This is hilarious. The overheating happened after a firmware update and playing L.A. Noire...but Sony and Rockstar can confirm it's neither of those? Makes zero sense. It's either the firmware, the game, or the combination. It's not "nothingness."

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      May 20, 2011 4:57 AM

      I lost a case twice because I was driving after a guy and I got stuck between the good textures and the pop in. My car just stopped on the dividing line.

      • reply
        May 21, 2011 10:44 PM

        was this on the 360?

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      May 20, 2011 6:28 AM

      The only lockup I've seen was accessing the store. It just locked and never timed out.

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      May 20, 2011 8:34 AM

      1. PS3 and 360 do not use the same firmware..
      2. Maybe they should have scaled back the graphics a little since these systems are "capable" but not prepared to produce these graphics....
      3. All Rockstar games freeze and crash systems... Ever since GTA3 !!!
      4. Take a break from playing more often and not every 12 hours, also turn off the system when you do take a break... not leave on pause.....
      5. If you would have just given your ps3 that much needed break while psn was down maybe it wouldnt feel so overworked lol

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      May 22, 2011 8:20 PM

      It seems like installing LAN to HDD might help a bit, or is it not a viable option because of the multi-disknessification?