If you’re playing Apex Legends, then you’ve probably already heard about the special gear that Twitch Prime subs can get in the game. Unfortunately, quite a few people have reported some issues connecting their EA account to their Xbox gamertag, which keeps them from being able to receive the special goodies available in the Prime pack. If you’re one of these people, or if you’re just looking to connect your accounts, we can help.
How to Link your Xbox gamertag to your EA Account
The first time that you boot up Apex Legends—or any EA game for that matter—you should be given a prompt to log into your EA Account and connect the game to it. Now, unlike some online games, Apex Legends does not require you to connect your EA Account, which has led a lot of users to skip through this process in favor of just being able to play the game sooner. If you’re one of these people, you aren’t out of luck, as you can still connect your gamertag to your account.
To check which EA Account you have connected with your Xbox gamertag in the past, you’re going to need to head to the EA Help login page. Here you can log into your EA account using your email and password, or you can choose to log into your account using your Facebook, PSN or Xbox Live account.
If you’ve previously connected your EA account to your Xbox Live account, then you can log in using those credentials. From here, choose "change email address" to see which email address you have associated with your Xbox Live account. You can then use this email to make sure your Apex Legends and Xbox accounts are connected.
If you’ve never connected your Xbox Live account and your EA Account, then you’re going to need to do so now. This can be done by logging in or creating an EA Account. Again, if you have never done this, it should automatically prompt you upon launching Apex for the first time. If it doesn’t, you’ve probably already connected your accounts and should be good to go.
If for some reason you don’t get the prompt, and you’re sure you haven’t connected your accounts in the past, then you can head over to the EA website, log in with your new account, and then connect it through there.
Now that we’ve shown you how to connect your Xbox gamertag to your EA Account, be sure to head back over to our Apex Legends guides for in-depth information about the best guns, heroes, and other helpful content.