Sony brings PlayStation Network back online

by Garnett Lee, May 14, 2011 6:09pm PDT

After just over three weeks of downtime resulting from the hacker attack on its online services, Sony started the process of turning the PlayStation Network back online late Saturday afternoon. In a video message, Sony president Kaz Hirai explained that the restoration process will take place in phases, the first of which is now underway around the world. Here's what will be coming back online:

Sign in for PlayStation Network and Qriocity services
Online gameplay across PS3 and PSP
Friends list
Chat functionality
Trophy comparison
PlayStation Home
Access to third party services such as Netflix
Music Unlimited for current subscribers

The PlayStation Store and purchasing in Qriocity were not included in this phase. They will return as soon as possible.

All PS3 users must install new system software, version 3.61, which is available now for download over the Internet. This update requires users to then update their passwords. As an added precaution, password update will only be possible on a PS3 that was used to activate your PSN account. If no content has ever been downloaded to your PS3, then an email will be sent to the address you signed up with that will contain a link to complete the password change process.

Hirai apologized profusely for the breach in security and resulting prolonged outage for the services. He said that the company is committed to the protection of consumer data and restoring lost faith. To that end he outlined some of the security upgrades made to the PlayStation Network during the rebuilding process:

Advanced security technology
Increased levels of encryption
Additional firewalls
An early warning detection system looking for any signal of an attack on the system

Though the process has officially begun, it's going to take a while to bring the system back online. To help update users on its progress, Sony has posted a map on the PlayStation blog that will illuminate areas as service comes back up there.

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Garnett Lee posted a new article, Sony brings PlayStaion Network back online.

Late Saturday afternoon Sony started the process of bringing the PlayStation Network back up with support for PS3 and PSP online play and other services.

May 14, 2011 6:09pm PDT

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Garnett Lee posted a new article, Sony brings PlayStaion Network back online.

Late Saturday afternoon Sony started the process of bringing the PlayStation Network back up with support for PS3 and PSP online play and other services. : Shacknews
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- Time for MK tonight!! ADd me PSN ID: sticktastic : sticktastic
- I guess when it goes fully live, we'll be able to change our stuff? Haven't been able to yet. : Wolfanoz
- good to hear! : MikkleThePickle
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  simply amazing, now i dont have to play my shitbox 3-shitty! : fried rice
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    I believe you mean smellx mircoshit 360. : Haxim
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      I think he's talking about the XBox 360 by Microsoft. : Ebu
      
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      This is what happens when you miss one day on the Shack. Search for it, it's too good to miss. : dfay
      
      I saw it. You missed the joke. :( : Ebu
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      I don't understand the smellx, other than its sounds cool as hell. : Crabs Jarrard
      
      yeah i was confused by smellx too : valael
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    You're saying it wrong. It's "suck-box" and you have to say it in Chris Remo's voice. : mattavius
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      CrapBox I thought Jake said it. : Fenring42
      
      Remo read the email. It was pretty brilliant use of repetition because it was referred to as crap-box thr... : mattavius
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    Right, the shitty console is the one that's been working flawlessly for the past month. Glad we cleared t... : rtrson
    - it's a parody post of an earlier thread : RikiTiki2
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  it's always darkest before the dawn. Nice to see the light at the end of the tunnel. : tightestjeans
  - once you've hit absolute rock bottom, the only place to go is up. : rtrson
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  Sony, you've lost all credibility with me, I had a PS2 and PS3, I'm not buying your next system. You shit... : hypn0t1c
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    Cry to your mother not us.... She'll give you a klodik bar from the freezer to shut your face up! you ma... : TotalRecall
    - sick burn bro : MamiyaOtaru
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      lol at TotalRecall trying to play the 'you mad' card on someone else. WAAAAH! LEAVE SONY ALOOOHOOHOHOO... : master_disaster_17
      
      LEAVE BRITNEY SONY ALONE!!! : Ambient80
    - Wtf is a Klodik bar? Does he run the Company who makes Bar of Duty? : Fenring42
    - I want a Klondike Bar now. : Derringer
  - Well have fun, until the day when XBL gets hacked or goes down hard. : Bailers77
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  It's not back at all for me. I was able to do the update, but after that nada. No Netflix, nothing. : Fred Garvin
  - Same, I logged in, it updated. Now I cant do anything. oh well...it at least added some excitement to my ... : sticktastic
  - Yea, not fun :( : Ebu
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    it was being rolled out i thought : spaceless
    - It is going to take several hours to be fully functional. When PSN is back up in your area, you will be ... : wildbil52
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    Rolled out slowly on a state by state basis. : Zips
    - PSN service now resuming in U.S. Northeast: http://bit.ly/lrvKD9 CT, MA, ME, NH, NY, NJ, RI, VT and more ... : wildbil52
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    look at the map, is your state in the north east of the US even then it may not be fully up. : GoldfishInAJarOfPickles
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      Ugh, at this rate it'll be June before they get to me :( : Ebu
      
      Oh fuck you, California >:( : Ebu
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      I assume Canada will be up some time in 2012. : Fred Garvin
      
      Canada up as of 7mins ago on twitter : Iwannaacura
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    Netflix has worked fine for me the whole time. I just attempt to sign on twice and it goes ahead and lets... : ChibiJosh
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      Tried that, didn't work. : Fred Garvin
      
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      Really? Works fine here, the double sign in and I know a few other shackers have used this successfully. ... : devi| dog
      
      It just kept failing. I'm in Canada so maybe it's different here. : Fred Garvin
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  East Coast got some love. : pun][sher
  - God I hope PA is next. :( I hate this fucking state. I wish I lived back in NY if it wasn't for the lac... : Wolfanoz
- Just signed in and changed password. Had to retry a few times. Got a "server down" error message, but a... : wildbil52
- #19
  
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  By: Dontshoot86 x Show Full Post
  
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  Trying for the second time right now. Also got an error message, but luckily it pretty much puts you right back to where it stopped downloading. Damn this is a hefty download tho :-/
  
  May 14, 2011 7:32pm PDT
  
  Trying for the second time right now. Also got an error message, but luckily it pretty much puts you righ... : Dontshoot86
- Got the update, but can't log in. : Thresher
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  looks like SONY is getting attacked again, psn blog is down... No psn access here in California yet : Ch1d0r1
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    I think that site is down since everyone keeps refreshing it praying that their state is now green. I bel... : kagath
    - I'm sure Sony will find a way to pin it on Anonymous somehow : Home Nugget
  - I can get to it. And awww shit, New Jersey just went green. C'mon PA! This is sad, I know : Wolfanoz
  - lol they aren't getting attacked, it's because you, everyone and their mothers are trying to sign in to p... : GoldfishInAJarOfPickles
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  According to that map it looks like the west coast will be last to get back online. :( : dromo5
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    West coast here and online, despite map. : FirstPersonCooter
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      Not up in Seattle yet :( : kallanta
      
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      Updating for me : Iwannaacura
      
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      The update is out for everyone, but PSN is still rolling out. : kallanta
      
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      :( just met with PSN is down message still. Was hoping i could watch netflix but no :( : Iwannaacura
      
      I think im gonna pass out and get up early. Who knows when it will be up tonight. : pun][sher
      
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      Just so you know, you could ALWAYS watch netflix, even when the PSN was first down. : darksied
      
      Just so you know, not everyone could. : schnitz76
- Map just updated: California is now up. : kallanta
- that map is for US only what about worldwide? : doomed
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  Guys, download the update from: http://us.playstation.com/support/systemupdates/ps3/pc_update/index.htm : doomed
  - i downloaded it on my ps3 even though PSN isnt back up for me :\ : dantastic
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  FINALLY THE ROCK HAS COME BACK TO PSN! know your role Xbox.... : TotalRecall
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    How dare you sully the good name of one of the finest action films of all time with these replies? What'... : gokart.
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      Sorry got the idea off of a kotaku thread... :P He's hollywood now though so really who cares... : TotalRecall
      
      let's leave the kotaku at kotaku. this is shacknews where we talk about gf problems and tranny cocks : dantastic
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  http://twitter.com/#!/PlayStation Updates faster then map. : pun][sher
  - Ooo, thanks! : kallanta
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  Maybe an electronic viagra would get it up faster and keep it active longer. : mobab
  - And what happens after 4 hours go by? Just shut it all down again? : Zips
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  Still can't get into my SOE account. :( I was able to get into my game though, and delete my Station Cas... : saturn96
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    but isnt it too late now ? : doomed
    - U.S. they said no credit card info was taken, so i'm removing it now because i can't trust them with that... : saturn96
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  FL, GA, MD, NC, SC are now up. : kallanta
  - bastards skipped over VA. : Professor Darkness
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  Hahaha finally its up... got excited and started up MK... only to find out i can't play online cause i ha... : inc77
  - Oh shoot, that sucks. I hadn't even thought of that. : Haxim
  - ohhhh ouch :( : Perturbation
  - Really? God dammit! : dpgagnon
  - Yes. The peasants are still displeased. : Ebu
- nothing in toronto : dantastic
- http://ispsnstilldown.com/ That ain't right. : Haxim
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  MY CREDIT CARD IS READY WHERE DO I SIGN UP! : grandmasterlee
  - I can sign up with YOUR credit card so you are already signed up!!! LOLOLOLOLOL : Downforce
- PSN now coming back online in the U.S. Midwest and Mid-Atl: D.C., DE, IN, MI, OH, PA, VA, WV : kallanta
- Kaz: "Good luck, I'm behind seven proxies!" : mopic42
- PSN now returning to all U.S. states and Canada Go play some videogames! : kallanta
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  Anyone tried to link their Steam account yet? : UselessHack
  - It worked! : UselessHack
- OMG I got in! : Total Exodus
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  nope. NEVER again will i have a sony device online. : CoRDS
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    B-but... They just put it back online for you :c. : Malku
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      i honestly dont care. ive changed banks because one fucked up a pay run (for thousands of customers), wh... : CoRDS
      
      just go play for a while and youll forget about this madness : doomed
      
      I made that decision when they installed that rootkit on music cds way back when. Sony regularly remin... : azenmaster
      
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      You could protect your information by using PSN point cards instead of entering CC info. : David Craddock
      
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      This seems like the reasonable solution. : Topsiderover
      
      He's too mad to consider any reasonable solution right now. : ihya
      
      I do this with my MMOs, Xbox Live and would if I bought anything from PSN. Even Steam sales I use a pre-... : Derringer
      
      paranoid much? : Boxelder
      
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      In so many things, problems are fixed reactively instead of proactively. The weird thing about what ... : DinK
      
      Because most companies go from having basically no security to having world-class security in less than t... : finger
  - Right. Because things were stolen directly off of your PS3, and not from Sony. Zonk personal informati... : zolointo
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    personally I surf everywhere on TOR with javascript off and never sign up for anything anymore. : moe6
    - and you buy things in cash : RikiTiki2
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      how is that not slow as fuck : spaceless
      
      as slow as you? :) : moshman
  - Ever! : devi| dog
- got the update, still offline here in aus : filthysock
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  MK9 players Please join this group : http://steamcommunity.com/groups/Shackfighter we're a bun... : Frush81
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    Id love to Frush.....HOWEVAH.... Since PSN was down when i bought MK, I didnt get to put in my "kombat ko... : sticktastic
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      isn't there like a probationary-short-term mode? : RikiTiki2
      
      I think it only gives you online for 2 days. : Haxim
    - It's there to kibosh rentals. >:( : Ebu
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  in before it goes down again! : rtrson
  - gonna go set up steam before the hackers take it down again : dantastic
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  Think I'll be going in and changing all of my details to fake ones : Beady
  - John Smith at 1234 N Main in Anytown USA hates you : rosewood
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  lol @ "advanced security technology" being a line item in a list of improvements you've made to security : stratedge
  - Guard dogs in all the data centers. : alphablu
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    your info is no longer on a text file, its on TWO text files now. : AMikaboshi
    - Also they changed the extension from .txt to .jpg to throw off any hackers. : alphablu
- about time, yo : ezdude
- http://media.tumblr.com/tumblr_ll3ifg9F191qctydq.gif : Godhatesfatpeople
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  I installed the update and I still can't sign in, still under going maintenance. It never asked me to ch... : jrsX
  - If you haven't tried since your post, try now, I was on with no problems. : Derringer
  - I can't get in either. I'm in Korea, with a US account but apparently that doesn't matter. Until Japan ... : technomage100
- I've only played on PSN twice. The weird thing is this whole situation has made me want to play on PSN mo... : fauljosh
- shame you cant play online yet though :( is this because the store isnt back up? online passes etc?.. ... : hmm666
- So, obviously we cant get out 'welcome back' package until the store is up, but when is that? seems kind... : Voradors

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