"We have Nisha, the Sheriff of Lynchwood, who is Handsome Jack's girlfriend and also this powerful deadly person. We have Wilhelm, who everyone says is this awesome deadly enforcer. So they were always there. For Athena, we've always had an idea of where her path is during the course of this period and it pairs well with Handsome Jack. Now we have these characters with skills and abilities, and they might not fit into these arch-types."
The other trouble with designing new characters is creating all-new skill trees for them. Borderlands has four characters, but it's really more like twelve. Rather than nerf classes during play testing, Armstrong said they find which one people are favoring and make the others stronger. The goal is to differentiate them so much that players can see another person using the same character, but in a completely different way.
I commented that I tend to pick my path by looking at the last skill and deciding which one I want the most. Apparently they're aware that this is a common practice, and plan their skill climbing around it.
"We're actually very careful to make sure the last ability is reflective of the abilities that come before it," Armstrong said. "When people make that choice, we don't want them to say, 'oh, this isn't what I was looking for.' So the last ability has to echo the previous ones, it can't just come out of left field."
Finally, though neither could talk about any downloadable content for The Pre-Sequel, the studios are very much aware of the series' history with plenty of post-launch releases.
"The trick to DLC is, there's a promise you make to your fans, because the DLC is really for the fans. A lot of people will say, oh my god you're throwing out so much DLC. We try to make sure we have huge amounts of content relative to what you might expect," Armstrong said. "We try to make sure it's something that hardcore players want. We want to see, what do our players want? It's a world we love and we want to give our fans something to play in."
Borderlands: The Pre-Sequel