Activision knew that the launch of Call of Duty: Modern Warfare 3 would be big. The game has managed to break pre-order records, and its multiplayer servers seem to managing the load quite well.
Its premium Call of Duty Elite subscription service, however, has not been able to manage the load. Many more are subscribing to the $50 annual membership, besting Activision's undoubtedly optimistic expectations. Since its inception, service has been "intermittent" at best. "We are having trouble scaling the service to meet demand," Activision admits. "Many of you are trying to get in and unfortunately, you can’t right now."
While Activision is preparing additional servers, the service page says that access to Elite services on both the console applications and website will be "temporarily" limited. Wait times to access Elite services are expected to still be "longer than you expect."
So what do angry Call of Duty fans, who paid extra for their Elite subscriptions, get in recompense for the spotty service? "We are immediately and automatically extending your membership to Call of Duty Elite by 30 days at no additional cost." If you haven't signed up yet, "we're going to extend Founder eligibility until the end of the month, and you will also receive the additional 30 days of access."
Andrew Yoon posted a new article, Call of Duty Elite membership extended 30 days due to 'intermittent' service.
Call of Duty Elite's subscription service has not been able to manage launch load. As such, Activision is extended subscriptions by 30 days, as an apology for poor service.
Good on them, but I don't buy Activision's reasons for why the service is not working. They were not ready and did not get it working in time. Too many people is a lie imo, but a nice spin to make them look like the shit. Oh and there is no service for the PC yet so I am having a hard time feeling sympathetic.
Supposedly, they are working on an implementation of Elite for PC players, but I'm not holding my breath. These problems are only going to delay that implementation and that is if they don't throw in the towel on a PC implementation altogether. I foresee them coming up with the excuse that it is simply too difficult to implement on the PC side without centralized servers that they can control ... blah blah cheaters blah blah. They could have learned a few things from BF3 with regards to implementing multiplayer, in my opinion anyway.
I picked up the game last night and have enjoyed the bit of the campaign that I have played thus far. However, I suspect I'll be playing more multiplayer on BF3, at least until MW3 gives me more incentive. Not to mention, Activision lost out on getting my money up front for DLC, etc. I don't play these types of games on console and I never will.
Mice and keyboards FTW!!