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Slack GPT is the company's new AI chatbot

Slack GPT can summarize meetings and adjust message tone.

Donovan Erskine

May 4, 2023 7:08 AM

Slack

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More companies are finding ways to implement artificial technology into their services as the technology grows in popularity. One of these companies is Slack, the Salesforce-owned communication app primarily used for business communication. The parent company previously announced its partnership with ChatGPT to bring AI to Slack, and has now wholly revealed its plans. Slack GPT is the name of the new AI chatbot, and it’ll be able to summarize meetings, edit messages for tone, and more.

In a Salesforce press release, Slack’s parent company provided all the details about Slack GPT. As part of its plan to make AI a native part of Slack, the AI software is designed to simplify everyday use of the app. Slack GPT will be able to summarize conversations in channels and take notes on meetings in Huddles. Users will also have the option to allow Slack GPT to rewrite their messages in order to adjust tone.

“Generative AI has enormous potential to redefine how work is done and unlock significant business productivity,” said Lidiane Jones, CEO of Slack. “The real power of this technology is when AI can analyze and act on the most valuable data from a company's most trusted resource — its own internal knowledge. Slack GPT is the conversational AI platform of the future, helping organizations easily tap into their trusted customer data and essential employee knowledge so they can work smarter and make smarter decisions faster.”

In an interview with CNBC, Slack VP of Product Ali Rayl addressed privacy concerns, stating that users’ messages and information will not be stored by Slack. There is no current wide release date for Slack GPT, but more details are expected to come in the near future. Slack is just the latest company to announce AI integration. Last month, NVIDIA announced NeMo Guardrails, which is designed to prevent AI hallucinations.

Donovan Erskine

News Editor

Donovan is a young journalist from Maryland, who likes to game. His oldest gaming memory is playing Pajama Sam on his mom's desktop during weekends. Pokémon Emerald, Halo 2, and the original Star Wars Battlefront 2 were some of the most influential titles in awakening his love for video games. After interning for Shacknews throughout college, Donovan graduated from Bowie State University in 2020 with a major in broadcast journalism and joined the team full-time. He is a huge Scream nerd and film fanatic that will talk with you about movies and games all day. You can follow him on twitter @Donimals_