Apple decides to fix its MacBook Pro keyboard issues

At long last, it looks like Apple has decided to go forward with fixes for its frustrating MacBook Pro keyboard problems.


Apple has stated it will be making a change in its MacBook Pro laptops' keyboards as well as extend its keyboard repair program.

This should be cause for much celebration, as it means Apple will finally be working to fix its keyboards. What exactly is the issue, after all? Well, to be honest, they just stop working sometimes. They're not great – if you use an older model and compare it with a new MacBook Pro, you can definitely feel the difference.

The new MacBook Pro models on the market use the third-generation "butterfly" keyboard, but feature changes in the keyboards' material that have ended up in some frustrating issues for users who have been having a litany of problems. Unfortunately, Apple has not explained exactly what kind of material it has changed in terms of its butterfly keyboard design alteration.

The first attempted fix for these keyboard problem as adding a silicone membrane beneath the MacBook keys, but it was mainly seen by users as a way to keep dust, crumbs, and other debris from getting below the keys and making them unusable.

But Apple is determined to try and make things right, as it's also changing its keyboard repair program, which was first announced back in June 2018. At first, Apple had offered only to cover 13 and 15-inch MacBook Pro laptops dating back to 2017 as well as 12-inch models from 2015, only for customers without warranty. Now, it will extend to repairs for keyboards on Macs all purchased within the last four years, no matter if they've got warranty remaining or not. This means any keyboards that utilize the computer's butterfly mechanisms will be covered, including the MacBook Air. Repair times have also reportedly gotten a bit speedier.  

If you've been having issues with your MacBook Pro's keyboard, rejoice! While this is't the most optimal outcome (we would have preferred not having issues at all) it's still appreciated that Apple is making an effort instead of sweeping things under the rug. Are you still having problems with your computer? Let us know in the comments below. 

Senior Editor

Fueled by horror, rainbow-sugar-pixel-rushes, and video games, Brittany is a Senior Editor at Shacknews who thrives on surrealism and ultraviolence. Follow her on Twitter @MolotovCupcake and check out her portfolio for more. Like a fabulous shooter once said, get psyched!

From The Chatty
  • reply
    May 21, 2019 1:25 PM

    Brittany Vincent posted a new article, Apple decides to fix its MacBook Pro keyboard issues

    • reply
      May 21, 2019 1:49 PM

      They're fixing something that wasn't broken in the first place. :/

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        May 21, 2019 2:45 PM

        Really? What was everyone whining about?

        The keyboard tho g factored in to me not buying one earlier this month :-/

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          May 21, 2019 2:46 PM

          I’m talking about before this stupid butterfly bullshit. I’m still on my old ass 2011 Air because I refuse to buy one of these terrible keyboards.

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            May 21, 2019 2:49 PM

            Ah yeah, I like the old keyboards. I still use my 2013 air. Decided to buy an imac instead of a new air

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      May 21, 2019 2:50 PM

      Keyboard change *and* up to 8 core machines! A fully loaded MBP is around 6.5k. NICE!

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