Apple announces repair program for defective iPhone X and MacBook Pros

There are some component and hardware defects that Apple will repair for free if your device qualifies.


Apple has discovered a few issues with a couple product models, but is going to repair them free of charge. If you have an iPhone X or one of the 13-inch MacBook Pro laptops with a 128GB or 256GB solid-state drive purchased between June 2017 and June 2018, you may need to head to an Apple store near you.

With the iPhone X, some of the displays may experience some issues with the touchscreen due to a component failure, CNBC reports. It's not an issue that the entire line, including the XS and XR, suffers. Thus, if you're iPhone X user, head to an Apple store or reach out to customer service so you can figure out your next step. Here are the issues you may witness if your iPhone X is one of the affected devices:

  • The display, or part of the display, does not respond or responds intermittently to touch
  • The display reacts even though it was not touched

Additional criteria can be found on the official Apple repair program webpage. MacBook Pro computers sold between June 2017 and June 2018, users may suffer data loss and failure of the solid-state storage drive. This isn't an issue you should wait for, since you may lose some valuable information, so reach out to Apple as quickly as possible if you believe your device qualifies.

Act quickly, MacBook Pro users, so you're device is ready to receive the magic that is Larian Studios' latest RPG. Divinity: Original Sin 2 arrives on Mac devices in early 2019 and is more than worth the functioning storage space you'll have. Stay tuned to Shacknews for more updates.

News Editor

Charles Singletary Jr keeps the updates flowing as the News Editor, breaking stories while investigating the biggest topics in gaming and technology. He's pretty active on Twitter, so feel free to reach out to him @The_CSJR. Got a hot tip? Email him at

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