These early days of virtual reality have, thus far, resulted in some shoddy experiences in the software ecosystem. There are certainly some impressive games to behold but, a large chunk of VR consumers have likely run into some pretty bad purchases for their virtual reality headsets. Thankfully, Steam already has a solid return policy in place and, now, Oculus is introducing a similar program of their own for Oculus Home purchases.
Reported by Techcrunch via a blog update, Oculus is offer refunds for their PC and mobile VR content with a set of rules for each respectively. On Rift, consumers will be able to request a refund up to 14 days after purchase as long as you've put less than two hours into playing. For mobile, the same 14 days apply but you can't have put more than 30 minutes into the experience. Eligible requests should take no longer than 5 days to initiate a refund.
This refund approach will be impactful in a handful of ways. In the best case, this will inspire VR headset consumers to try out more games than they usually would in Oculus Home because they'll be able to get their money back if they feel unsatisfied. In the worst case, this system may be abused with some experiences that barely take 2 hours to complete, of which the VR ecosystem is fairly flush with.
Charles Singletary posted a new article, Oculus Starts Refunding For Bad VR Content
This is a good thing.