Square Enix apparently misleads with Deus Ex: Mankind Divided pre-order bonus

Square Enix has apparently mislead its customers as they can only use their pre-order bonus once, instead of multiple times across different saves.


Deus Ex: Mankind Divided officially released on PlayStation 4, Xbox One, and PC this week, but it appears all is not well in the land of PCs. First, we learned the PC version had a number of issues, causing its Steam rating to dropped in the Mixed rating, and today we’re learning Square Enix has apparently mislead its customers in regards to the game’s pre-order downloadable content.

The pre-order bonus for the PC version offered the Covert Agent Pack, which included access to some weapons, outfits, and consumable upgrades. Square Enix previously indicated these items could be redeemed more than once to be used in future saves, although shortly after Deus Ex’s release, the publisher renamed the pre-order bonus to the “Augmented Covert Agent Consumables Pack.”

With this change, the original Covert Agent Pack has become a single-use “consumable” pack. This means those who pre-ordered Dues Ex: Mankind Divided can only use this bonus content once and can never use them again for any future game saves.

There’s currently a Reddit thread filled with customers who feel like they’ve been cheated due to Square Enix not being more transparent about its pre-order bonus limitations. Shortly after the thread popped up, an Eidos Montreal community manager responded to attempt to clarify what the pack is supposed to offer:

“Consumables (Praxis Kits, Ammo, Credits, Crafting Parts) are one-time use items. They will be in the storage section of your inventory, until you decide to add them to it. Once you do, they will be 'consumed' in your current playthrough, and not re-usable. Consumables work the way they do due to first party constraints.

Durables (Weapons, Skins, Augmentations) are not one-time use. They will automatically be available in all of your playthroughs, once you have downloaded and installed them.”

Even with this explanation, Deus Ex players still have a legitimate complaint to raise against Square Enix considering there was never a mention of any of the items being “consumable” prior to launch. To change the way these pre-order bonus items work after releasing the game appears to be a bit underhanded. Hopefully, Square Enix changes it mind on how the Covert Agent Pack works, or at least fixes its bug that doesn't allow pre-order DLC guns to become available across additional saves.

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From The Chatty
  • reply
    August 24, 2016 8:00 AM

    Daniel Perez posted a new article, Square Enix pulls bait and switch with Deus Ex: Mankind Divided pre-order bonus

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      August 24, 2016 8:02 AM

      Pre-ordering games. Not even once.

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      August 24, 2016 8:07 AM

      Wonder what happens if someone writes a cheat that adds them...

      Consumables for single player games... We're really close to a place here were there are going to be some very ugly fights between consumers and publishers/devs over this stuff.

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      August 24, 2016 8:22 AM

      Couldn't the gamer just make a backup copy of the save file before consuming the items, and restore this for future playthroughs?

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        August 24, 2016 8:36 AM

        Too late

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          August 24, 2016 9:10 AM

          Yeah, I don't like this new direction they have taken DLCs

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        August 24, 2016 8:44 AM

        Until the next patch that breaks compatibility with saves (because that's still a thing in 2016)

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        August 24, 2016 9:34 AM

        Or just delete the save?

        Somewhere they're tracking this on your computer, it's ultimately a single player game and I'd guess you can opt out of cloud saves...

        I see no reason to have any moral qualms about modifying local game files with cheats or mods or registry hacks or whatever to unlock content that's already delivered, and there's no fairness problem like there may be in an MP game.

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          August 24, 2016 9:36 AM

          They already sell money and Praxis kits in the game. So I wonder how that would be received.

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            August 24, 2016 9:46 AM

            What would they really do? Can you get banned from an SP game for using what is essentially a cheat code? I'm thinking not.

            Sidejack: I sometimes wonder if publishers are trying to put in somehwat superficial MP content into their game just to manufacture reasons to ban people from using cheat codes so they can charge for them.

            I take the stance that I'll cheat whenever I damn well please in SP, and if publishers/devs try to stop me from running software on my machine locally I'll happily pirate a DRM free version, which I feel would actually be quite morally justified. I'd be willing to post about it and let them try to sue me over it, too.

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      August 24, 2016 8:48 AM

      Oh man they are so screwed. Such an easy lawsuit target.

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      August 24, 2016 8:50 AM

      Typo in "To dropped"

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      August 24, 2016 12:55 PM


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      August 24, 2016 4:22 PM

      Also, "Misled", not "mislead", it's not present tense.

      Guess it's the new normal for journalism, don't take it badly.

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        August 24, 2016 4:35 PM

        Actually it's "mysled", to be read as "my sled"

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      August 24, 2016 4:35 PM

      is means those who pre-ordered Dues Ex: Mankind Divided can only use this bonus content once and can never use them again for any future game saves.