Shack PSA: Add a Blizzard Authenticator

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With so many gamers picking up StarCraft II: Wings of Liberty tonight or tomorrow, it's time to have an important talk about account security. There are bad folks out there that will try to gain access to your Battle.net account for nefarious reasons. Now, the risk is certainly higher for a World of Warcraft player -- their precious gold can be stolen and sold for real money -- but it can't hurt to protect your Battle.net account.

To do this, go ahead and add a Blizzard Authenticator. There are two options. The first is to purchase a physical Authenticator, which will generate "unique, one-time use codes". This code, when paired with your account name and regular password, will protect your account. Even if you have been comprised by a keylogger, the code will not last long enough for very much vulnerability -- especially since you're logging in, yourself.

The second option is to download the mobile authenticator if you have an iPhone, iPod Touch, iPad, or Android phone. I personally use this on my iPhone and it functions just as well as the real option. Just be careful! If you're getting a new device, be sure to remove the authenticator from your account as you'll lose access. Also, don't lose your phone... though you probably have larger issues at this point.

In any case, if your account is hacked or you lose your authenticator, a call to Blizzard support will fix things as they can remove an auth after you prove you're the owner of your account.

From The Chatty
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    July 26, 2010 4:05 PM

    i receive ~5 phishing mails everyday for WoW .. hell I can't even tell if its really from blizz or not they also replicate the bnet login page and it was redirecting you to the real bnet page .. its a freakin mess (and my wow account is banned for I dont know what reason)

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      July 26, 2010 4:13 PM

      I don't have a problem at all, but I'm very knowledgeable with regards to how email and other protocols function. I have no problem spotting phishing emails. Also quick to learn that you don't click the link, copy and paste it.

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        July 26, 2010 4:20 PM

        No, don't copy and paste it! Go to the site you trust (blizzard.com, wellsfargo.com) and navigate to the page from there. That's the only way to KNOW you are safe.

        • Ebu legacy 10 years
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          July 26, 2010 7:48 PM

          Well, c&p is pretty safe as long as you visually inspect the location bar before hitting enter (or at least before logging in)

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            July 26, 2010 9:30 PM

            Yeah I guess, make sure it's blizzard.com but I still just go to the main site and navigate that way.

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            July 27, 2010 10:05 AM

            Visually inspecting doesn't help when it's bIizzard.com or battIe.net (bet you didn't see that the L's are actually capital i's, right?)

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        July 26, 2010 4:21 PM

        I've had my account hacked because a keylogger was cooked into a .bat launcher file I had reason to trust.

        People are going to start putting keyloggers into things for this and have been for WoW. Phishing emails are the least of your worries ;)

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        July 26, 2010 4:47 PM

        been spending the last month fighting hackers on my job websites. I have no problem spotting phishmail its just annoying and theres things you just can't avoid .. like that :

        http://news.techworld.com/security/10635/seagate-hard-disks-ship-with-chinese-virus/

        "The virus scans the hard drive for password information on World of Warcraft as well as a number of Chinese games such as QQ, WSGame, and AskTao, Seagate said."

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          July 26, 2010 4:54 PM

          well I have no problem as I but everything in the junkmail lol i dont want to check every damn email headers

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      July 26, 2010 4:16 PM

      I get those letters daily in email accounts that have never even been associated with anything Blizzard.

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      July 26, 2010 4:26 PM

      Just don't forget one critical thing when you do attach an authenticator to an account. Write down the serial number that's on the back of it and put it in a safe spot.

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      July 26, 2010 6:07 PM

      Normally, security is a matter of common sense and some basic safety rules, you do not require a lot more. I was Gamemaster on a MMO for like 5 years where hacking was a BIG problem, and I defied everybody to try to steal my account (to prove the game had enough security measures). I was fine all the time. People just do the scariest things, like accessing their accounts or mail accounts on cybercafes, public computers at Uni, follow and download strange cheating programs, etc. Some get what they deserve.

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      July 26, 2010 9:11 PM

      I've found a pretty sure-fire way to detect if the email is legit or not. Every single Blizzard email I've ever received started 'Dear [my first name]'

      Unless phishers start using common first names in hopes of getting a hit, you can count on that method, I'd think.

Hello, Meet Lola