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Blizzard forced to offer Diablo 3 refunds in S. Korea
by John Keefer, Jun 21, 2012 7:30am PDTServer and connection problems with Diablo III in South Korea have forced Blizzard to go against its previous policy and offer refunds to dissatisfied gamers after prodding from a Korean consumer protection agency.
Blizzard announced through is Korean Diablo III site that it would start offering refunds to players lower than level 40 beginning on June 25, according to the Wall Street Journal. Disgruntled players can apply for the refunds through July 3. Blizzard also said that, from now on, it would accept returns of the game within 14 days of purchase from any player under level 20.
The move comes almost a month after Korea's Fair Trade Commission began investigating complaints that gamers unhappy with their Diablo III experience could not get refunds because of Blizzard's no-return policy. In early June, Blizzard added more servers to ease the load of an unexpectedly high number of players joining the game, apologizing in the process for the inconvenience and poor planning.
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Troubles with Diablo III in South Korea have forced Blizzard to go against policy and offer refunds to dissatisfied gamers after prodding from the Korean government.
Troubles with Diablo III in South Korea have forced Blizzard to go against policy and offer refunds to dissatisfied gamers after prodding from the Korean government. : Shacknews
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The game has some nice ideas and tried to fix some many of the more glaring flaws in D2 but they're poorly implemented which is why it's already turning people off out of frustration or pure tedium. These aren't problems I think can be addressed through expansions either as they are core to the game.
Couple that with a poor visual style (though this seems to be of some dispute between those that like Blizzard's typical cartoonish WoW style and those that wanted something more...well, Diablo-esque), sub-par soundtrack and cringe-worthy dialogue and it's a game that could have been great and fell short of the mark.
Also, I want my Wizard to be able to hit things with a staff.
Many of my friends were serious Diablo 2 players and were absolutely pumped for this game before release and I was the lone voice of dissent speaking up about some of the design decisions I thought were dumb. They called me crazy. Now they've played through a few times and are abandoning the game entirely because they're just tired of it already. I can't blame them.
I'm just about done with it myself at this point.
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