GameStop offering $50 coupons to Deus Ex: Human Revolution customers
by Andrew Yoon, Aug 26, 2011 2:30pm PDTAfter pulling Deus Ex: Human Revolution off of their shelves, GameStop's drama is seemingly coming to an end today, with the company offering reparation to customers that purchased a copy of the game--only to find it had been gutted.
When publisher Square Enix offered a coupon for OnLive, a competitor of GameStop's own digital services, the retailer opened sealed copies of the game and removed the coupon from their inventory. Afterwards, they pulled the game entirely from store shelves. The very-public debacle comes to an end as customers are receiving apologetic e-mails.
An e-mail obtained by Joystiq details GameStop's plans to offer $50 gift cards and a coupon to those affected by this week's events.
Earlier this week, GameStop removed a competitor's coupon from standard edition PC versions of Deus Ex: Human Revolution, a recent release by Square Enix. We were not aware that the product box would contain this competitor's offer. We regret the events surrounding this title release and that our customers were put in the middle of this issue between GameStop and Square Enix, the publisher of this game. And for this, we are truly sorry.For your inconvenience, we would like to offer you a free $50 GameStop gift card and a Buy 2 Get 1 Free pre-owned purchase. We want to earn back your trust and confidence in the GameStop experience. Please bring in this email and your store receipt or order confirmation from GameStop.com and present it to a Game Advisor.
The gesture is quite extraordinary, as a $50 gift card covers the standard retail price of the PC version of the game. Considering GameStop's actions are likely legal, this move is technically unnecessary. Clearly, the company is hoping to attract some goodwill in one of its most disastrous PR weeks ever.
Xbox One achievements dynamic, not limited to single games
Xbox One Kinect reading emotions and heart rate
Battlefield 4 launching October 29; confirmed for Xbox One and PS4
In case you missed it, watch the Xbox One recap here
Xbox One not backwards compatible with 360 games










Comments
After pulling Deus Ex: Human Revolution off of their shelves, GameStop's drama is seemingly coming to an end today, with the company offering reparation to customers that purchased a copy of the game--only to find it had been gutted.
After pulling Deus Ex: Human Revolution off of their shelves, GameStop's drama is seemingly coming to an end today, with the company offering reparation to customers that purchased a copy of the game--only to find it had been gutted. : Shacknews
Thread Truncated. Click to see all 42 replies.
You must be logged in to post.