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Halo 3 Crisis Confirmed: Scratched Discs (Updated)

by Chris Faylor, Sep 24, 2007 2:26pm PDT

Related Topics – Halo 3, Call of Duty 4: Modern Warfare, Bungie

Update: Shacknews editor-in-chief Chris Remo and several other Shackers have confirmed instances of scratched discs in their Limited Edition copies of Halo 3. Original Story: Reports originating from the self-proclaimed "preeminent video game industry discussion community" NeoGAF suggests that tonight's launch of Bungie's anxiously awaited Halo 3 (X360) may be hampered by shoddy packaging and scratched discs. User Hooterville and other posters in the thread claim the packaging of the $69.99 Limited Edition tin containing Halo 3 is marred by an inadequate disc tab, which allows both discs of the special edition to break free during the shipping process and become damaged. Several pictures were provided, which we have rehosted below.

As both the $59.99 regular edition and $129.99 helmet-tastic Legendary Edition package the game and bonus materials in a standard DVD case, they are not said to be afflicted by this issue. Shacknews has contacted Microsoft regarding the claims and possible actions available to gamers who end up with damaged discs.

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35 Threads | 106 Comments

#106

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By: slambast x Show Full Post

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Well, my Limited Edition had a loose 'Essentials' disk. I'll have to wait until after work before I can determine if its hosed. Something tells me its gonna be hard to get a replacement if their sold out or a replacement disk from MS.

Sep 25, 2007 12:09pm PDT

Well, my Limited Edition had a loose 'Essentials' disk. I'll have to wait until after work before I can ... : slambast

#105

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By: onezero101 x Show Full Post

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I haven't seen disc packaging done so poorly since the PSX launch. Same exact thing happened to my battle arena toshinden, loose in the case getting scratched by the little piece it supposed to be held by.

Sep 25, 2007 9:38am PDT

I haven't seen disc packaging done so poorly since the PSX launch. Same exact thing happened to my battl... : onezero101

#92

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By: micronman x Show Full Post

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I would be dissapointed if I bought anything brand new and it was damaged. The point made that it is still servicable doesn't make it o.k. If I had a scratch on my new LCD screen and someone told me "You can still see through it, what's the problem?", that would not sit well....

Sep 24, 2007 7:19pm PDT

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I would be dissapointed if I bought anything brand new and it was damaged. The point made that it is stil... : micronman
Thread Truncated. Click to see all 4 replies.
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  Luckily the game disc isn't intended to double as a mirror. : fishbone
  - It's not even about that, but there are just some of us who are very meticulous with our stuff considerin... : silverback1138
  - huh the 360 is flakey enough at the best of times, nevermind after sticking scratched discs in it. If... : losimagic

#102

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By: losimagic x Show Full Post

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Does anyone know if the game disc in the regular edition and the CE are the same? I don't mean content wise, I mean to look at? I know my CE says "Game Disc" on it - was just wonder if I swapped the disc in a regular edition for the disc in the CE, if I (or anyone) would notice a difference.

Sep 25, 2007 6:40am PDT

Does anyone know if the game disc in the regular edition and the CE are the same? I don't mean content wi... : losimagic

#96

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By: losimagic x Show Full Post

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My UK LE just arrived

Bonus disc is fine, still held in place, game disc is scratched >:(

Sep 25, 2007 12:05am PDT

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My UK LE just arrived Bonus disc is fine, still held in place, game disc is scratched >:( : losimagic
Thread Truncated. Click to see all 4 replies.
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  At least yours has arrived. I suspect my postman has died somewhere around the corner. I'm thinking about... : Balboa
  - did you order the LE too? let us know how it is :) : losimagic
- Mine will hopefully be at home, shall alert the internet to it's condition later. : chazums

#97

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By: astrofunk x Show Full Post

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http://www.youtube.com/watch?v=QnzLbcpwOqQ

Sep 25, 2007 12:57am PDT

http://www.youtube.com/watch?v=QnzLbcpwOqQ : astrofunk

#77

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By: its all good x Show Full Post

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Yay my prayer to bring halo fanboys pain were answered, now to tackle the king of generic crap, watch out apple the trains a coming!

Sep 24, 2007 4:50pm PDT

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Yay my prayer to bring halo fanboys pain were answered, now to tackle the king of generic crap, watch out... : its all good
Thread Truncated. Click to see all 6 replies.
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  Did you register just so you could post this? What the hell man. : MaxPete82
  - toggle
    lol have had my fileshack account for two years : its all good
    - But you registered shacknews to post this.... : kingdepork
- Wow, aren't you the kind of douches : Subarushian
- how much mascara do you wear? : Bantis

#50

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By: Shivawn x Show Full Post

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OH MY SWEET CORTANA!

PS: Gamestop is selling GAME DOCTOR'S for a lowtime price of 79.99. Be sure to pick one up with your Halo 3!

Sep 24, 2007 2:50pm PDT

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OH MY SWEET CORTANA! PS: Gamestop is selling GAME DOCTOR'S for a lowtime price of 79.99. Be sure to pi... : Shivawn
Thread Truncated. Click to see all 9 replies.
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  Game Doctor's what? : jake2000
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    As someone that once had to meet daily and weekly quotas of that damn disc-repairing device, I never want... : Chris Faylor
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      I was put through that Game Doctor quota hell as well. I never bothered selling them, but I had the high... : Derringer
      
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      My sub and reserve numbers more than made up for may lack of game doctor sales. Also, my strategy guid... : fleabug
      
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      You're all horrible people. : Judecca
      
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      Our repulsion to this thread identifies us as developers. And human beings. : michaelkvance
      
      Don't hate what you truly love. : Shivawn
  - I was making a "misuse of the possessive due to poor apostrophe placement" joke. Game Doctors are ridicul... : jake2000

#75

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By: pillzer x Show Full Post

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CD as a medium are crap anyway. Crap as in 'very fragile'. (And so are the crystal cases)
They're cheap to produce, so are the readers/burners, they don't take much space. But fundamentally they're utterly crap.
They're just unprotected. Unlike hu.. floppy disks? Sony's MDs? Iomega Zip Disks? Pretty much anything beside CDs in fact.
Unfortunately DVD/HDDVD/BR and such will only continue the trend...

Sep 24, 2007 4:25pm PDT

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CD as a medium are crap anyway. Crap as in 'very fragile'. (And so are the crystal cases) They're cheap ... : pillzer
Thread Truncated. Click to see all 3 replies.
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  I have to disagree. CDs and DVDs can be dropped and scraped and still work 95% of the time. They can also... : MaxPete82
  - Indeed, fortunately most of the time they still work. But they shouldn't get scratched that easily in the... : pillzer

#45

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By: cell9song x Show Full Post

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you'd think the package designers would toss the container around with a disc inside just to simulate the environment it goes through during shipping. This isn't exactly an uncommon occurance, no?

Sep 24, 2007 2:32pm PDT

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you'd think the package designers would toss the container around with a disc inside just to simulate the... : cell9song
Thread Truncated. Click to see all 2 replies.
- Custom cases are by and large horrible in terms of protecting discs. They tend to either have minimal pr... : omnova

#84

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By: Mr Wonderstuff x Show Full Post

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Unless it prevents the game being read by the 360 what exactly is the problem? If it still can be read then, ahem, you guys need your heads examined or maybe some fresh air.

Sep 24, 2007 5:09pm PDT

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Unless it prevents the game being read by the 360 what exactly is the problem? If it still can be read th... : Mr Wonderstuff
Thread Truncated. Click to see all 3 replies.
- it's not exactly a pleasant experience to get to a critical part of the game and to have it stop because ... : urinal_cake
- I don't think it's so much to ask that your purchase arrive in top-notch condition. : Chris Remo

#83

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By: yuried x Show Full Post

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awesome, just awesome - so I want an LE, but I need to import it from the US or Canada and I know for sure the disc WILL arrive scratched to hell and back, hence returning it in case it's unreadable is gonna be a pain... no thanks, no buy

but really, bravo MS or whoever picked that packaging

Sep 24, 2007 5:05pm PDT

awesome, just awesome - so I want an LE, but I need to import it from the US or Canada and I know for sur... : yuried

#82

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By: Malum x Show Full Post

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Since my 360 is still in repair, I won't have to worry about getting a scratched disc! Awesome!

Sep 24, 2007 5:00pm PDT

Since my 360 is still in repair, I won't have to worry about getting a scratched disc! Awesome! : Malum

#11

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By: kainen1 x Show Full Post

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User Hooterville and other posters in the thread claim the packaging of the $69.99 Limited Edition tin containing Halo 3 is marred by an inadequate disc tab, which allows both discs of the special edition to break free during the shipping process and become damaged.

Hooterville? lol.

Sep 24, 2007 10:21am PDT

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User Hooterville and other posters in the thread claim the packaging of the $69.99 Limited Edition tin co : kainen1
Thread Truncated. Click to see all 3 replies.
- Yeah its near Kacktown in Virgina : VegasX
- This name made me laugh at the front page. Awesome name. : bling1bling

#12

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By: jason bergman x Show Full Post

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We had the exact same problem with the CE version of Prey. The disc was affixed to a little rubber nipple attached directly to the tin box...if it fell off there, it would scrape against the box, scratching the disc.

We'll never do that again. :)

Sep 24, 2007 10:21am PDT

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We had the exact same problem with the CE version of Prey. The disc was affixed to a little rubber nipple... : jason bergman
Thread Truncated. Click to see all 6 replies.

#7

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By: nudel x Show Full Post

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Unfortunately this happens a lot with many different case types. You would think by now that the packaging industry would have worked out how to design a reliable disc holder by now! I know the various ones are patented but it's not a difficult problem to re-solve.

Even the good old fashioned jewel case is pretty crap. I've lost count of the number of CDs that have arrived in the post with little plastic teeth from the disc-holding ring snapped off and floating around in the case, often when the CD loose as well.

Of course the problem is worse with stupid DVD-sized packaging which gives discs more room to move and get scratched up. I still want to know what was so good about wasting space on rectangular packaging for a circular medium.

Sep 24, 2007 10:06am PDT

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Unfortunately this happens a lot with many different case types. You would think by now that the packagin... : nudel
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  Not that you're wrong on your conclusion (I half-agree with you), but I will say it's awfully hard to sta... : kallanta
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  The Sega Saturn still holds the crown as having the shittiest cases ever. : Prozium
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    You must have never seen the European Dreamcast game boxes. You barely had to touch them and the hinges b... : mrflamey
    - weren't the EU dreamcast cases just a regular CD case? That's how they were here in the US and Japan. T... : Prozium

#30

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By: dlr(2) x Show Full Post

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This sounds like viral anti-marketing by Sony. I will put my hands over my ears and whistle until its proven!

Sep 24, 2007 12:03pm PDT

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This sounds like viral anti-marketing by Sony. I will put my hands over my ears and whistle until its pro... : dlr(2)
Thread Truncated. Click to see all 6 replies.
- There was a video of some guy opening the press kit, which appeared to come in a similar case. His discs ... : Tommy Toolbag
- its proven..i have a scratched disc right here...from the tin...the game disc is actually fine...but my b... : agentlead
- .......wow : Bantis
- Lol. Just Lol. : theflux
- www.sonydefenseforce.com You a regular? :P : Derringer

#53

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By: Zeeliv x Show Full Post

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How does this continue to happen? You'd think the industry as a whole would have learned by now that non standard packaging causes this exact situation all the time. I remember having to send back my original Baldurs Gate discs because they thought it would be cool to put them in a stupid little cardboard folder thing, and I know I've seen plenty of other instances since then but I can't remember any others off the top of my head right now...

Now I'm not saying they can't have special editions with cool packaging, just that they should have learned by now that the part that holds the actual disc should be the standard bits you get in any normal case. The Halo 2 one is a good example of special packaging done right (if I'm remembering it correctly).

Sep 24, 2007 3:02pm PDT

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How does this continue to happen? You'd think the industry as a whole would have learned by now that non ... : Zeeliv
Thread Truncated. Click to see all 2 replies.
- Yeah my Baldurs Gate discs were fucked too. I was really bothered by that because I played through disc 1... : Porkasaurus

#66

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By: eggnoodles x Show Full Post

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microsofts solution will be to make you wait two months while they buff out the scratches on someones elses fucked up disc and then send you that one.

Sep 24, 2007 3:35pm PDT

microsofts solution will be to make you wait two months while they buff out the scratches on someones els... : eggnoodles

#27

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By: chilln x Show Full Post

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yeah youd think engineers would realize...

"oh thats why CD/DVD cases arent 5 inches wide..."

"it not only reduces the space it takes up... it also helps keep the disc in place!"

Sep 24, 2007 11:54am PDT

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yeah youd think engineers would realize... "oh thats why CD/DVD cases arent 5 inches wide..." "it n... : chilln
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  When they look that good you don't need to know anything : shack_konto
  - do you work for Hollywood?? : Majuju

#63

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By: DOOManiac x Show Full Post

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<nelson voice> Ha ha!

Sep 24, 2007 3:23pm PDT

<nelson voice> Ha ha! : DOOManiac

#36

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By: Chris Remo x Show Full Post

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Well what do you know, mine is completely scratched up too

Sep 24, 2007 1:34pm PDT

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Well what do you know, mine is completely scratched up too : Chris Remo
Thread Truncated. Click to see all 3 replies.
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  I hear sand paper can fix it : VegasX
  - Hehe on Gametrailers there is a video where someone uses a banana to polish the CD. It works, too. : yemeth

#58

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By: theflux x Show Full Post

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What, exactly, does the collectors edition give you anyways? DVD interviews I'm guessing? I've been looking around trying to find an exactl list, but I can't.

Sep 24, 2007 3:13pm PDT

What, exactly, does the collectors edition give you anyways? DVD interviews I'm guessing? I've been loo... : theflux

#54

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By: mr.sleepy x Show Full Post

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hahahahaha chris remo you got fucking owned

Sep 24, 2007 3:07pm PDT

hahahahaha chris remo you got fucking owned : mr.sleepy

#52

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By: dedgecko x Show Full Post

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I had a copy of Dead Rising get fucked up due to a someone's gf tripping over a charging 360 controller.

Took it to a Game Crazy who did disk repairs. Best 2 dollars I ever spent. It got me past where I was stuck with a "dirty disc" error. 30 minutes later it got to a deeper scratch.

Gamestop no-receipt swapped it out - no questions asked. Pity the rest of their services suck balls.

Sep 24, 2007 3:01pm PDT

I had a copy of Dead Rising get fucked up due to a someone's gf tripping over a charging 360 controller. ... : dedgecko

#51

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By: Begawkiness x Show Full Post

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So out of the people here who are going to be walk-in buyers tonight or tomorrow, who is still getting the Limited that was planning to before? I'm on the fence... I still want it but I don't really wanna have the game go bad on me as I take good care of my shit. Considering just asking if I can open it in the store to check or something.

Sep 24, 2007 3:00pm PDT

So out of the people here who are going to be walk-in buyers tonight or tomorrow, who is still getting th... : Begawkiness

#21

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By: Sailor of Fortune x Show Full Post

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I wonder if I should open my Legendary Set at Gamestop at Midnight to make sure and then go "You bastards! I'm never shopping here again!" if it's scratched.

What other courses of action should I take if this were the case at Gamestop? I could knock over all the Game Informer mags they have displayed with issues dating from March.

Sep 24, 2007 11:17am PDT

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I wonder if I should open my Legendary Set at Gamestop at Midnight to make sure and then go "You bastards... : Sailor of Fortune
Thread Truncated. Click to see all 5 replies.

#37

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By: JesperKarlsson x Show Full Post

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To be honest though, this happens all the time, with all games, and almost all sorts of cases. I quickly lost count how many discs were loose inside their cases when I was a store manager.

As it's Halo 3, it will of course attract a lot of attention.

Sep 24, 2007 2:09pm PDT

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To be honest though, this happens all the time, with all games, and almost all sorts of cases. I quickly ... : JesperKarlsson
Thread Truncated. Click to see all 3 replies.
- These cases are actually poorly designed though. They don't have a strong mechanism to keep the disc in ... : Chris Remo
- I had this happen with Splinter Cell Chaos Theory. The tin case had a lame way of holding it in so the di... : Sailor of Fortune

#20

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By: Pneum0 x Show Full Post

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129.00 Legendary edition! Damn, I hope that thing doesn't sell, talk about raising the ceiling.

Sep 24, 2007 11:15am PDT

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129.00 Legendary edition! Damn, I hope that thing doesn't sell, talk about raising the ceiling. : Pneum0
Thread Truncated. Click to see all 3 replies.
- Last week, Microsoft was saying that they expected it to be completely sold out / pre-ordered by launch d... : Chris Faylor
- uhh most pre-order for this thing around the US have already sold out, and they are no longer taking orde... : VegasX

#1

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By: pancake humper x Show Full Post

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Are you sure the LE is packed with the "Green" 360 clam shell cases? All pictures I have seen are the same as the CE boxes.

Sep 24, 2007 9:58am PDT

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Are you sure the LE is packed with the "Green" 360 clam shell cases? All pictures I have seen are the sam... : pancake humper
Thread Truncated. Click to see all 14 replies.

#35

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By: rudds x Show Full Post

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Just got my LE and both discs were loose in the case. Both are pretty heavily scratched. However, the game loaded fine and I was able to go through a bunch of menus, play a slayer match, and load up the first campaign mission (didn't play it though). So maybe the scratches are superficial only.

Sep 24, 2007 1:04pm PDT

Just got my LE and both discs were loose in the case. Both are pretty heavily scratched. However, the gam... : rudds

#34

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By: jvox x Show Full Post

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with flash memory getting good and stuff I wonder if future consoles will go back to a cartridge-type system.

Sep 24, 2007 12:57pm PDT

with flash memory getting good and stuff I wonder if future consoles will go back to a cartridge-type sys... : jvox

#13

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By: Silent Sorrow x Show Full Post

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Uh-oh, Halogate!

Sep 24, 2007 10:22am PDT

Uh-oh, Halogate! : Silent Sorrow

#10

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By: araczynski x Show Full Post

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there'll be a lot of flaming going on at 1am today... sad that this kind of stupidity still happens.

Sep 24, 2007 10:21am PDT

there'll be a lot of flaming going on at 1am today... sad that this kind of stupidity still happens. : araczynski

#9

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By: jonin x Show Full Post

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oh shi... I hope mine is not fucked.

Sep 24, 2007 10:14am PDT

oh shi... I hope mine is not fucked. : jonin

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