Arkham Knight PC getting support from Rocksteady and NVIDIA to fix performance issues

Both Rocksteady Studios and NVIDIA have vowed to help fix the PC version of Batman: Arkham Knight.

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Batman: Arkham Knight may not be the final Batman game from Rocksteady Studios we deserve, but it at least should be a game that should be somewhat playable. Unfortunately, PC gamers have been having a terrible time with their version of the game, which is suffering from poor optimization which stems from the outsourced studio, Iron Galaxy Studios. Things have gotten so bad, Warner Bros. has suspended sales of the PC version of the game, but today we’re learning Rocksteady Studios is doing all in its power to make things right.

Rocksteady Studios co-founder and Batman: Arkham Knight director Sefton Hill took to Twitter to voice what’s currently being done to improve the performance of the game’s PC version. “We have our best engineers at Rocksteady working like crazy to help fix the issues ASAP,” he writes. He also supports WBIE’s decision to suspend sales of the PC version.

NVIDIA is also offering resources to helping improve the game. In an interview with Eurogamer, the company has said they’re working with WB Games and the development teams to address these performance issues. “We have made our QA and engineering resources available and will provide updates when they are available."

It’s a shame the PC version of Arkham Knight was released with so many performance issues. PC gaming has been taking off in recent years and this should be considered a serious black eye to Rocksteady Games, Iron Galaxy Studios, and WBIE for not catching these issues prior to its release. Or at least, we hope they weren’t aware of it because the other option of them knowing and still releasing the game with performance issues would be a whole different matter entirely.

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From The Chatty
    • reply
      June 26, 2015 8:46 AM

      paging AMD, paging AMD.

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        June 26, 2015 8:48 AM

        NVIDIA bundled this like crazy, it's in their best interest to get it fixed the fuck up ASAP so people don't buy a card, play Batman and think the card is performing like shit.

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          June 26, 2015 8:54 AM

          I agree but I have an AMD card. I want my selfish interest protected!

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            June 26, 2015 9:05 AM

            Same here. Although I may just try and sell it at this point. Anyone want to overpay for a 7870? :)

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        June 26, 2015 9:05 AM

        If NVidia can pull this off in a reasonable amount of time for at least NVidia cards, this will be another nail in AMD's coffin.

        Seriously, where is AMD's PR machine?

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        June 26, 2015 9:17 AM

        They already said they are working with AMD to fix the issues.

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          June 26, 2015 2:12 PM

          Where? I've been following this and haven't heard anything from AMD other than they are releasing updated drivers.

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        June 27, 2015 9:31 AM

        So, I just played the game for about 30 minutes on my R9 290X.

        Runs flawlessly. No slowdowns at all when NVidia Gameworks stuff is off.

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      June 26, 2015 8:52 AM

      I figured Nvidia would get involved. It reflect badly on them when they tout exclusive Gameworks features and bundle their videos cards with a game that doesn't deliver.

      I can't help but wonder what would have happened in a world where Steam and GMG were not offering refunds and Nvidia was not selling bundles. Would we still be seeing the game getting pulled from stores and being fixed?

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        June 26, 2015 9:05 AM

        Good point, possibly not. More incentive to fix broken games is never a bad thing!

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        June 26, 2015 9:06 AM

        Without the refunds, WB Games probably doesn't stop sales. The bottom line is the biggest difference maker.

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          June 26, 2015 9:10 AM

          Then we should be grateful. Steam refunds are going to revolutionize the PC gaming landscape for the better!

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            June 26, 2015 9:11 AM

            It's really awesome, actually.

          • reply
            June 26, 2015 9:21 AM

            Agreed. As long as assholes don't abuse the system to the point of destroying it.

    • reply
      June 26, 2015 9:15 AM

      I can't wait to pick up the GOTY version for $25 during a steam sale.

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      June 26, 2015 2:17 PM

      So is WB blaming Iron Galaxy for the port problems? Because this article kind of makes it sound that way.

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        June 26, 2015 2:23 PM

        The wording implies that Rocksteady is going to send their own developers over to assist Iron Galaxy in fixing their shit.

        I don't buy for a second that it's solely on Iron Galaxy. QA had to go through this long before shipping, and someone gave it the OK in its current state.

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          June 26, 2015 2:28 PM

          That's good. I think the bone rests in WB, ultimately. Hopefully we'll have a patch sooner rather than later.

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          June 26, 2015 2:30 PM

          Nothing Iron Galaxy can do than roll over and get fucked up the colon. The situation was rigged from the start.

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            June 26, 2015 2:31 PM

            Which is why throughout all these threads, I've never shit on them. For all I know, they could be 100% at fault. They could've been pressured to fix things but didn't in time for a planned release. But I sincerely doubt it, and I'd wager that IG probably pushed for more time to optimize.

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          June 26, 2015 2:35 PM

          I wonder what the conversation between the three parties was like.

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        June 26, 2015 2:36 PM

        Knowing only that IG had 12 people working on the port isn't much to go on, we have no context to know if that is a lot or not. The article is pointing a lot of fingers without much basis IMO. If the port wasn't ready the buck stops with WB if you ask me.

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          June 26, 2015 8:33 PM

          You are correct, IG is a small part of a huge machine and nothing would have been released without WB knowing the state it was in.
          As for them only having a 12 man team to create the game, well, The group which made Unravel managed to make an entire game with around the same amount of employees.
          The only real metric to use when comparing feats of software engineering is man hours and staff quality.

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          June 27, 2015 2:11 AM

          Video game journalism.

        • reply
          June 27, 2015 9:32 AM

          I agree with you. It's kind of shitty.

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      June 27, 2015 12:49 AM

      This situation is getting weirder and weirder! XBOX and PS4 are supposedly PCs with AMD components and the game runs fine. PC users with AMD video cards report the most issues with the game, yet it is NVIDIA that offers support to fix it. Did the implementation of NVIDIA gameworks break the PC version that NVIDIA feels responsible and tries to save face or something else is wrong and NVIDIA is trying to benefit from this mess? Just asking...

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      June 27, 2015 12:57 AM

      Post-Order Re-Canceled!

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      June 27, 2015 1:00 AM

      What needs to happen is for someone at WB or Rocksteady to come forward and explain how this game was released in this terrible state in the first place. Did they spend an hour in QA? Were they just testing to make sure it didn't crash.

      I'm 99% sure we'll never know the answer, but the PC games industry would be in a lot better place if someone did come forward and take full responsibility.

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        June 27, 2015 1:25 AM

        you're not going to get an honest answer because that would involve admitting they knew it was in a bad state when they released it

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        June 27, 2015 2:12 AM

        No, they don't, the blaming game doesn't matter at this point. Just fix it.

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