PSA: If GTA Online loses your character, don't make a new one

Rockstar is still sorting out problems with GTA Online, but has warned users not to create a new character if a slot appears blank in the selection screen.

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Even after a patch aimed at major bugs, Grand Theft Auto 5's Online mode is still going through some growing pains. If the character selection screen shows you empty slots even after you've created a character, Rockstar is warning you not to create a new one in its place.

An update on its support section urges players not to create a new character in an empty slot that previously housed a created character. Instead, it says, you should quit to the story mode or use the pause menu to re-enter GTA Online, and repeat that process until your character shows up again.

It points out that this issue is connected to the cloud servers. When they're down, your character won't appear in the screen but that doesn't mean it's been deleted. Waiting for the cloud to bring your character back should fix the problem, but not if you've overwritten it with a new character.

The post says they are currently working to correct the causes for losses of characters and progress, as well as to find a way to restore lost progress.

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From The Chatty
  • reply
    October 8, 2013 7:00 AM

    Steve Watts posted a new article, PSA: If GTA Online loses your character, don't make a new one.

    Rockstar is still sorting out problems with GTA Online, but has warned users not to create a new character if a slot appears blank in the selection screen.

    • reply
      October 8, 2013 9:05 AM

      Its funny that they tell us its fine to use temporary characters to keep playing then they later remove that line from the support page. Now they tell us we can't play unless we want to risk losing our characters, oh joy. Just shut off the service and do the maintenance the game needs instead of leaving profiles in a indeterminate state. I am not sure they fully understand the problems the users are seeing until much later.

    • reply
      October 8, 2013 3:44 PM

      When that happened to me and I went to create my new character my dad was the main character from red dead I don't know if it was a glitch but it was pretty cool

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