Dota 2 'bans' have reformed 60% of rude players

Valve has shed a little light on Dota 2's mysterious player reporting system, and apparently it's been rather effective. 60% of players who've been abusive enough for Valve to temporarily revoke their communication privileges actually see the error of their ways, or at least pretend they do, and don't go on to get banned again. Taming awful e-people, one muting at a time.

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Valve has shed a little light on Dota 2's mysterious player reporting system, and apparently it's been rather effective. 60% of players who've been abusive enough for Valve to temporarily revoke their communication privileges actually see the error of their ways, or at least pretend they do, and don't go on to get banned again. Taming awful e-people, one muting at a time.

Valve's obsessive stat-tracking and analysis revealed that losing lots of Dota 2 didn't particularly lead to people quitting, but playing with loudmouth jerkfaces did, a blog post explains. So Valve set about fixing this, and in late April started disabling communication for peoples who were reported enough for unpleasantness.

The system looks at repeated reports over time, so players can't be 'banned' if one team simply decides to gang up on them and unfairly force a muting. If you're muted, you probably earned it.

Valve explains that while, yes, technically all players can personally mute communication from others, this "doesn't provide strong feedback to the speaker" and its data had suggested unpleasant players could be "rehabilitated" if they knew what was going on.

"Our data shows this is working exactly as we hoped – many players banned eventually reach a ban free communication style, and the percentage of players being reported for communication bans is dropping over time," Valve says. Riot Games has found similar results getting the community to self-police through the 'Tribunal' in its own Dote 'em up League of Legends.

Valve claims that "negative communication interactions" have dropped 35% since introducing muting, and accordingly reports have dropped 30% too. Supposedly, 60% of those muted (and less than 1% of the active player base has been punished) have pulled themselves together and not been banned again.

With basic verbal and textual communication coming under control, it'll be interesting to see how Valve handles the far pricklier problems of players intentionally ruining games, either by griefing or throwing the round and 'feeding'. Only recently it launched the Overwatch scheme for Counter-Strike: Global Offensive, which lets distinguished folk watch replays of reported players and judge their behaviour, and one imagines we may see such a thing in Dota 2 one day too.

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From The Chatty
  • reply
    May 30, 2013 1:00 PM

    Alice O'Connor posted a new article, Dota 2 'bans' have reformed 60% of rude players.

    Valve has shed a little light on Dota 2's mysterious player reporting system, and apparently it's been rather effective. 60% of players who've been abusive enough for Valve to temporarily revoke their communication privileges actually see the error of their ways, or at least pretend they do, and don't go on to get banned again. Taming awful e-people, one muting at a time.

    • reply
      May 30, 2013 1:15 PM

      I was playing LoL yesterday, Miss Fortune solo bot vs Viktor and Sona. Our mid complains at me "MF: Your build!?!?" I reply "WHAT BUILD!?!" as I had only Berserker Boots and a Dagger.
      He continues to complain for the next 20 minutes requesting that everyone report me. WHEN WE WON THE GAME (I went 5/7/12 while apparently intentionally feeding), my whole team and at least 3 of the opposing team reported HIM.

      This only vaguely belongs in this thread, but w/e.

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        May 30, 2013 4:02 PM

        Skip the boots next time. Dagger into vamp scepter or straight to BF sword is the way to go. Boots do nothing for you in the laning phase, especially when you're MF. MF dominates by being able to skip attack speed on your first item, because of W.

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          May 30, 2013 4:19 PM

          I like the extra boost for when strut comes up, and also the extra attack speed for additional Impure hits (also, my red runes are high on attack speed). I've actually been doing better getting my two attack speed items (including the boots) before damage (though sometimes I'll grab a Dorans).
          Dagger doesn't turn into Vamp Scepter?

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            May 30, 2013 4:35 PM

            Oh you got a dagger. That's kinda odd. So you started boots 3? Doran blade or red elixer + potions is definitely what you want to buy. Boots will not help you in any way in an early fight. If I engage on you with a dorans while you have boots, it's a guaranteed loss for you because I have more health, damage, and lifesteal while you have movement speed.

            Strut is also almost useless in the laning phase. Damage will give you way more dps than attack speed will.

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          May 31, 2013 5:43 AM

          It really depends on your lane matchup. If you're up against thresh or blitz then boots are a perfectly reasonable early buy. But I wouldn't upgrade them to berzerkers until you have some lane sustain and damage (like you said, Vamp and BF are good)

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      May 30, 2013 2:36 PM

      I absolutely love seeing the "We've recently taken action against a player you reported" message.

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      May 30, 2013 2:49 PM

      I hadn't played since early beta. I'm still very new to the game. I joined a team game. Had pretty much no idea what I should be doing (not sure if that's my fault or the training or the community?) Was fighting stuff and was getting yelled at. I Said "I have no idea what I'm doing" my team just stopped playing at that point. One guy left.

      Should someone with no idea how to play on a team game have to unlock team game matching? I feel bad I didn't know how to play right for them but in the same sense, how can I learn without reading a giant wall of "dota strats" only to mess up a few times and my team gives up.

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        May 30, 2013 2:50 PM

        there is a small single player mission and you should play some bots till you can at least win a game Vs easy bots.

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          May 30, 2013 2:56 PM

          That doesn't get into the nuances of build order/kill stealing/etc

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            May 30, 2013 5:04 PM

            You don't need to know that shit when you start. Read a basic guide and then practice against the bots until you're beating them. You'll understand enough at that point to play with humans and learn as you go.

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            May 31, 2013 12:27 AM

            As far as builds, there's a Valve's recommended one available in-game, neat when you're still figuring the mechanics out!

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              May 31, 2013 6:00 AM

              And some player created ones for most heroes, and some of those guides do a decent job explaining why it does some of the things it does or gives hints about how to use certain abilities.

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        May 30, 2013 2:52 PM

        Practice against bots till you feel you have a grasp of things. Read "Welcome to Dota, you suck.". Watch Purge on YouTube, he's great at explaining (he wrote the You suck guide)

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        May 30, 2013 2:52 PM

        Try playing a few bot games to get a feel for the game before you hop into matchmaking. You can do bot matches where you have human teammates but play against a bot team. Probably an easier way to start.

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          May 30, 2013 2:57 PM

          Ahh, sounds like a better idea for me.

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        May 30, 2013 3:28 PM

        If no one volunteers to answer questions when you say you don't know what you are doing I feel bad. I really want a coaching feature to come out so I can help all you poor little lambs.

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        May 30, 2013 6:01 PM

        Pop into the Shacknews channel and ask for some folks to help you learn. It only takes a couple of bot games to grasp the basics.

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        May 31, 2013 1:05 AM

        Unless you have someone to teach you, starting is always gonna be brutal. It's hard to learn anything when you're playing alongside the lowest ranked players in the game.
        You'd probably be yelled at for doing things correctly

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      May 30, 2013 2:52 PM

      I've seen a big improvement. It goes to show that a few bad apples spoil the bunch.

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        May 30, 2013 2:55 PM

        I fully agree. Not nearly as many people talking shit anymore.

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      May 30, 2013 4:26 PM

      This makes me 60% more likely to start playing these kinds of games.

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        May 30, 2013 4:28 PM

        dota2 really isn't that bad. If you want to be really safe you can do coop vs bot games which are pretty laid back as you learn the game.

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      May 30, 2013 4:43 PM

      I'm glad its working. Ive gotten yelled at countless times in Dota2 for not being a better player. Its a lot more fun when my teammates give me tips rather than berate me for 30 min.

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      May 31, 2013 1:27 AM

      I do have to question this most of the time reports are done over nothing.

      The game is now whisper quite no one will talk for fear of a chat ban even if they say nothing rude at all still get the same old crap tho.

      It still has the whole arsehole factor of report player X or Y since they got killed once or twice for been out of place in a fight.

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        May 31, 2013 5:21 AM

        They said that most of the time people thought reports were over nothing, it was because the person being reported was oblivious of his rudeness.

        I've noticed less assholes myself, but people still communicate a lot.

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      May 31, 2013 10:02 AM

      I'm new to these types of games (MOBA?), been playing LoL for a few weeks, I assume DOTA2 is similar. It is amazing to me what scum of the earth crawls out and starts berating team mates in this game.

      The first few levels in LoL was great, played pvp matches with other noobs and we all had fun.

      Once I got a few levels, it seemed like every other game had a guy doing nothing buy berating a team mate (me or someone else) for being a noob and to "get the fuck out of PvP and just play bots" "OMG U R SO BAD" every 10 seconds in chat.

      I could kind of understand this in ranked games, but for christ sakes, this was just random quick pvp matches. I assumed the major assholes would have been busy with ranked games, and the general random quick pvp match was all good as long as you tried and didn't just afk or intentionally feed....Nope. Some player is going to spaz out and start calling names no matter what it seems.

      Really horrible social gaming experience. God forbid someone wants to play a pvp game without spending a year trying to master every single champion ability first, watch hundreds of videos and have perfect strategy in bots games first before going on to play a random pvp game vs other living people.

      I thought there a lot of assholes in mmo pvp games. LoL is the biggest compilation of asshole team mates I have ever seen in my 30 years of gaming. I don't think I've had to mute/silence as many players in my 2 weeks of playing LoL as I had in the history of all online games I ever played.

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        June 3, 2013 5:58 AM

        I'm in the same boat as you, well when it comes to just starting to play MOBA games, specifically LoL. Just started playing it a week ago, only been playing co-op ai vs people. I Haven't been game to go pvp and I think ill stick with bots a little longer until I do, after reading this, lol. I've only had one a-hole so far in co-op, that was apparently because I was kill stealing, even though he was doing the same thing. I thought it was this thing called "team work" personally.

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      June 3, 2013 12:09 AM

      Valve makes a lot of smart decisions. I wonder why other companies don't act smart by default.

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      June 3, 2013 3:14 PM

      I don't play dota2, but that is really encouraging to hear that this is working. Hopefully other game studios can adopt similar models *cough* Xbox Live

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