GameStop removing OnLive codes from Deus Ex: Human Revolution

GameStop employees are being told to "immediately remove and discard the OnLive coupon from all Regular PC versions of Deus Ex: Human Revolution." Shacknews investigates.

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The PC version of Deus Ex: Human Revolution includes free access to the streaming OnLive version. Good deal, right? Well, apparently not every retailer is happy with this gratis bonus. GameStop employees are being told to "immediately remove and discard the OnLive coupon from all Regular PC versions of Deus Ex: Human Revolution."

OnLive Spot first posted the company memo, which adds: "our desire is not to have this coupon go to any customers after this announcement."

A GameStop representative told Shacknews that, yes, employees are being told to open new copies of the game and remove content that should come with the game. According to the rep, the retailer is entitled to this action as "Square Enix packed the competitor’s coupon with our DXHR product without our prior knowledge."

The aggressive action by GameStop comes just days after the company announced its plans to begin its own game streaming service, not unlike the service already offered by OnLive. These stronghold tactics make sense in that context, but how will consumers respond to company policy that intentionally removes content from a sealed box product?

From The Chatty
  • reply
    August 24, 2011 10:15 AM

    Andrew Yoon posted a new article, GameStop removing OnLive codes from Deus Ex: Human Revolution.

    GameStop employees are being told to "immediately remove and discard the OnLive coupon from all Regular PC versions of Deus Ex: Human Revolution." Shacknews investigates.

    • reply
      August 24, 2011 10:21 AM

      GameStop sells PC games?

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        August 24, 2011 10:58 AM

        and do people still buy them from gamestop?

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          August 24, 2011 11:29 AM

          Yeah, they looked at me with the weirdest glare when I asked for the PC version of Deus Ex, like who the fuck is this guy?

          I hate Gamestop, but I had some left over credit to use.

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        August 24, 2011 6:17 PM

        Yes, they do, and I went there begrudgingly because Best Buy did not stock it. To be clear, it's not that they sold out, it's that HQ decided not to ship any copies of the PC version to the store. Crazy.

        Anyway, I walk in to Gamestop and they had plenty of token cases on the shelf, so I take one to the register and the guy goes to the back room to fetch it. He comes back and I notice the seal is broken on the case, so I said, "hey, that's a used copy," to which he replies, "no, it's new, we open all the game packs to make sure the discs are still seated properly."

        He said a few other things but I didn't catch them over the sound of my bullshit alarm going off. I interrupted him and said, "seriously, get me a sealed copy or I'm walking out of here." He hesitated but went back to the back room and was there for quite a while. He came out saying there were no sealed copies left in stock, so I left.

        Now I'm downloading it from Steam.

        Seriously, it's like brick n' mortar stores are providing me with a luxurious limo ride headed in the opposite direction of their front doors.

    • reply
      August 24, 2011 10:22 AM

      my god, i hope they at least give a discount for selling you an opened box, something like 5$.

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        August 24, 2011 10:23 AM

        have you ever shopped in gamestop before? usually if the game wasnt just released they are selling you an opened box copy as new.

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        August 24, 2011 10:28 AM

        lol

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      August 24, 2011 10:22 AM

      That... doesn't sound right. Do they reseal the box afterwards and pretend like nothing happened or what?

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        August 24, 2011 10:28 AM

        yea, I'm not sure how they can sell it as new at that point. It doesn't contain all of the items a new box should, regardless of if it was open.

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        August 24, 2011 10:28 AM

        They do it all the time for console games. They sell them already opened.

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          August 24, 2011 10:31 AM

          Yeah and they've done it before with PC games too.

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          August 24, 2011 10:40 AM

          I love how they try to sell the copy that employees are permitted to take home and play as a "new" copy of the game.

          If I wanted a copy of the game that had been in the hands of a dozen teenagers, I'd get a warez copy. I go to stores to buy things new.

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            August 24, 2011 11:07 AM

            [deleted]

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              August 24, 2011 12:26 PM

              Who cares, it's just bits.

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                August 24, 2011 3:58 PM

                I care, because another copy of the game that has been taken home and used by ONE person costs half the price. But the copy that ten different teenagers have taken home and played costs the same as a shrink wrapped copy.

                They're trying to sell a used product that may be in worse condition than a normal used copy for a huge markup over a normal used copy.

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                  August 24, 2011 8:02 PM

                  Well to be fair they sell a used copy of a new game for fucking five dollars off usually

      • reply
        August 24, 2011 10:32 AM

        I'm pretty sure it's company policy that they open the boxes of ALL PC games they sell. Last time I tried to buy a PC game at a GameStop, a few years ago, I objected to buying a "new" product that had been opened, and they said they open all of them. I went to Best Buy and bought a sealed one.

        With the majority of games coming with single-use codes or CD keys now, I just don't feel safe buying something that is open.

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        August 24, 2011 10:40 AM

        They are open about it and it's all about loss prevention. Instead of people stealing the games with their boxes, they would just take the discs. Now they "gut" them and put empty boxes on the shelves. Although when I worked there it was only one or two copies (depending on the popularity of the game) there were to be gutted, the rest were in the back or the display case behind the counter.

        This though, is pretty shitty.

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          August 24, 2011 11:10 AM

          that's how it works in retail stores around here too, a handful of empty boxes on the shelf and when you bring it to the register they get you a sealed box from out back. Taking stuff out of the box, even if it is to fight competition, is pretty weak.

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            August 24, 2011 11:43 AM

            Very weak, I agree. I'm in Canada, so I don't know if they are doing that here. Next time I'm the store I'll ask if they have to do it here as well. My Gamestop is actually a really good place, aside from the trade-in values of games and used prices. But I don't buy used, so it's not a huge deal to me.

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      August 24, 2011 10:27 AM

      Hence why I have boycotted Gamestop for the past 3 years...

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        August 24, 2011 10:37 AM

        Yeah, while I don't agree with their business practice of selling used games at almost-new prices and fucking over the publishers/developers, it's this shit that really turned me off of them. I simply don't trust them not to yank a CD-Key from a PC game, or scuff the disc on a console game.

        One idiot had the gall to offer me scratch protection on a brand new game 'in case it was scratched while being moved from the paper sleeve into the new package you just bought'.

        The upside is that most cities and towns which have a Gamestop, also have the bigger retailers like Walmart and Best Buy too, and you can just go buy it there.

        This is the icing on the cake though; the fact they are removing items from brand-new copies to further their own agenda. I will never go there again.

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        August 24, 2011 4:26 PM

        True that. They have lied about orders to me in the past and are not a trusted company.

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      August 24, 2011 10:33 AM

      I can't imagine the publisher is okay with this.

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        August 24, 2011 10:45 AM

        what. gamestop stealing their content? I'd be fucking pissed too. gamestop isn't a publisher (yet), they have no say what publishers put in their boxes.

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      August 24, 2011 10:34 AM

      A friend of mine in the UK said the Game stores over there won't stock any game that's on Steam.

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        August 24, 2011 10:35 AM

        I don't know about the UK but I know Swedish GAME stores stock Steamworks games. At least they did back when I picked up Shogun 2.

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        August 24, 2011 10:43 AM

        I hope they crunched the numbers hard on that one. On its face it doesn't seem to make sense -- if you don't sell the games in the store you'll never make money from them and you force buyers to shop elsewhere. If you sell it in the store you will make money from them and you remain an option for those customers in the future, even if they'll have access to Steam.

        It would be like a big box store not selling Blu-Ray players with Netflix/Amazon VOD because it could eat into the sales of BDs and DVDs.

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        August 24, 2011 11:00 AM

        The thing GAME have been doing is threatening to not stock any Steamworks titles (or their console counterparts) unless they get to be the exclusive pre-order location for them.

        For example, with Space Marine, you can only get the demo in the UK if you pre-order the game from GAME. You can't pre-order it on Steam, or grab the demo from there. And Steam wont be selling the game after release to UK peeps.

        Its pretty fucking disgusting, and probably illegal. It just needs a publisher with balls to report them to the OFT for abusing their dominant market position (they are the only specialist game retail in existence after buying up all the competition). Their prices are also high, usually £5-£10 higher than rrp.

        Amazon are great though.

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          August 24, 2011 11:09 AM

          The price of used games in Game has gone through the roof over the last year or so.

          Whatever, their days are numbered and they know it.

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          August 24, 2011 12:11 PM

          What's illegal about that? Apparently the publisher chose to give them exclusive rights.

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            August 24, 2011 12:38 PM

            Only after the threat of not stocking any of that game in any of their stores.

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              August 24, 2011 2:06 PM

              I assume the publisher has no right to force them to stock their games?

      • reply
        August 24, 2011 12:23 PM

        Calling bullshit on this.

    • reply
      August 24, 2011 10:34 AM

      Why does it say to remove the coupons only from the regular version, not from the Augmented version as well?

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      August 24, 2011 10:38 AM

      Consumers won't care at all in the end.

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        August 24, 2011 1:06 PM

        Stupid uninformed consumers probably...gamers with half a brain and a shred of dignity will give a damn.

    • reply
      August 24, 2011 10:52 AM

      WIth the internet the way it is these days, who thinks "we should do this"?

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      August 24, 2011 10:53 AM

      cool, im never shopping at game stop again. Sorry but dont fuck the community around. I know plenty of people buy DX3 retail just cause of the code.

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      August 24, 2011 11:02 AM

      Its cool Gamestop, we all knew you stopped giving a shit about PC gamers a long time ago.

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        August 24, 2011 11:09 AM

        That was about the exact time I stopped giving a shit about GameStop. Coincidence?

    • reply
      August 24, 2011 11:03 AM

      The day every gamer stops buying at gamestop, or trading their games in at gamestop, and telling everyone they know to avoid this shady company will be a glorious day indeed. Opening new games and selling them to you as new is par for the course with these bastards.

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      August 24, 2011 11:04 AM

      [deleted]

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      August 24, 2011 11:05 AM

      I hope Eidos brings some legal cannons to bear against GameStop. I'd love to see that shitty company get knocked down a peg or two.

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      August 24, 2011 11:05 AM

      I'm kinda bummed that online copies don't come with OnLive access, since it'd be nice to be able to play when I'm not on my home PC. That said, fuck Gamestop. I'm really sick of their anti-gamer, anti-developer bullshit.

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      August 24, 2011 11:06 AM

      Get your boxed/ new copies from Walmart or Target. Gamestop only for used games.

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        August 24, 2011 11:13 AM

        I don't even like to buy used games there since the devs get no money and it all goes to gamestop.

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          August 24, 2011 11:15 AM

          Sadly there are many older or more obscure games that are very difficult to find new, so buying used is your bear bet.

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            August 24, 2011 11:28 AM

            So what? This is still not a good reason to buy at gamestop. You get the best value from direct trade with someone who already owns the game, and cut out the gamestop middleman at the same time. Ebay, craigslist, amazon, gooszex, the list goes on.

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              August 24, 2011 11:30 AM

              None of those options work if you want a game right now without having to deal with any other bullshit. There's a reason the middleman exists, because it makes life easier.

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                August 24, 2011 11:33 AM

                I'm sorry to differ with you. Opening new games and selling them to me at new prices, let alone removing things from the box that I want to buy does not make my life easier.

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                  August 24, 2011 11:35 AM

                  You were talking specifically about used titles I thought.

                  I haven't purchased a PC game there in years, so this particular thing doesn't mean much to me, and even when buying new console games I tend to pre-order and buy on day one so I never get opened copies.

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                    August 24, 2011 11:36 AM

                    I'm talking about the entire goddamn upscale pawn shop and Ponzi scheme that is known as gamestop. Burn them to the ground for the weight of the shit that they unload on to the world.

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                  August 24, 2011 11:35 AM

                  And I have never ever understood the "I want a game now so ordering doesn't work" mindframe either, not in an era of amazon prime and federal express, I mean shit, when I preordered DEHR last month I wanted it right now. I got it the same day it was in the stores. Just because a retail b&m exists absolves anyone of planning ahead? What?

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                    August 24, 2011 12:06 PM

                    It's just a matter of convenience. For one, I live in Hawaii, and no one offers release day shipping here. But also, Gamestop is literally less than a mile from my house.

                    If I want a game that I need to buy in physical form, I buy it there. It's just easier, costs me no more, and since I tend to pre-order I get it brand new with very little effort on my part.

        • reply
          August 24, 2011 11:50 AM

          [deleted]

    • reply
      August 24, 2011 11:18 AM

      Is this kind of shit common all across the US? Makes me glad I don't need to go to a big chain to buy mine. The dvd store in town started selling games back when the laws changed for renting out games and they've done allright by me. Decent prices and no crazy stuff like this. Good local store that doesn't send out any advertisment, get a free rental or three for the prcie of one on your birthday. Always tries to order stuff for you when asked. Helps that none of the people that run the shop are hardcore gamers or corporate sellouts. And great opening hours, 13:30 to 21:00.

    • reply
      August 24, 2011 11:22 AM

      This seems kinda weird considering that according to a commenter on the PC Gamer story about the coupons being included who contacted OnLive http://www.pcgamer.com/2011/08/24/get-onlive-with-deus-ex-human-revolution/ , OnLive said the coupon would only be included in copies purchased from gamestop.

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      August 24, 2011 11:25 AM

      A line to try at the Gamestop counter: "This game box is opened; I can't give you full value for it."

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        August 24, 2011 11:47 AM

        Doesn't work as they just claim that it's never been put into a console, therefore not used. It's a prety lame line, but apparently it holds up. At least in Canada :/ How do you even prove it hasn't?

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          August 24, 2011 11:59 AM

          Say, "nice try" and walk out and never come back. Get others to do the same.

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            August 24, 2011 12:17 PM

            Definitely, I wouldn't buy it if they pulled that.

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      August 24, 2011 11:31 AM

      Man, if it wasn't for the stupid bonus mission on the Gamestop version, I haven't bought a game from there in years. I feel violated for having to buy it at gamestop to get the 'complete' experience..

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        August 24, 2011 11:36 AM

        they should give out the gamestop bonus for all now.

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          August 24, 2011 11:46 AM

          Unfortunately, that would only have mattered to Gamestop if it had been done and publicized before the game came out. As it stands, Gamestop already has all the preorder money.

    • reply
      August 24, 2011 11:48 AM

      [deleted]

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        August 24, 2011 11:53 AM

        Yeah fuck them and their anti-competitive practices.

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        August 24, 2011 11:57 AM

        They will further assist by asking you to pre-order Halo 6.

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        August 24, 2011 12:00 PM

        If I was square enix, I would sue. I don't see how it's within the purview of the retailer to modify the product sold to the consumer. I think it's trivial to argue that the OnLive version of the game is part of what you are buying.

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          August 24, 2011 12:26 PM

          Isn't the voucher listed on the box? If it is, then that's false advertising on behalf of GS.

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        August 24, 2011 12:08 PM

        I hope Onlive sues them

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        August 24, 2011 12:12 PM

        I love the defenders comments. What a bunch of clueless assholes.

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          August 24, 2011 12:41 PM

          Yeah, some of those are spectacularly retarded.

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        August 24, 2011 12:35 PM

        Well I'm not buying from them again.

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        August 24, 2011 1:57 PM

        Haha, "our DXHR product"

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        August 24, 2011 2:14 PM

        That's pretty fucking crass.

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        August 24, 2011 2:14 PM

        If they don't want to sell the game with the coupon, they can choose to simply not sell the game at all or get a special version from Squenix. In what reality is it ok to just throw advertised features away from a product you're selling and then pretend like it's the full product?

        Also, I find infuriating that they refer to it as their DXHR product. That's fucking ridiculous.

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        August 24, 2011 3:10 PM

        this is stupid on many levels. for one, many of the larger publishers sale games, dlc, merchandise etc through there own online store. there are so many references to www.ea.com inside your average EA published game box, regardless of platform, that its impossible not have it "promote" something. sounds to me like they need to open every single game and tear out the back pages of the manuals, remove the marketting inserts, take a sharpie to the inner disc ring, ad nasuem because would that not be promoting a competeting service?

        did not portal 2 for PS3 have some sort of Steam copy of portal 2 activation code in the box? that is surely competing.

        i know im being a bit facetious here, but still

        • reply
          August 24, 2011 3:29 PM

          Not to mention that Deus Ex is a Steamworks game anyway right? So doesn't it inherently support Steam, a direct competitor to Gamestop?

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        August 24, 2011 3:38 PM

        Look at all the people defending GS. All employees I am betting.

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        August 24, 2011 4:57 PM

        I bet these codes are going to end up in hands of others.

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      August 24, 2011 12:03 PM

      They've been opening new games for years and selling them as new. I wish more people would just buy off Amazon and put those assholes out of business.

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        August 24, 2011 1:31 PM

        But then how are people going to buy used games for $55 instead of $60 new?!

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          August 24, 2011 3:16 PM

          well, they are actually charging $60 for the "new" games because they are opening them!

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        August 24, 2011 2:19 PM

        When my roommate and I are running errands if he wants to go to Gamestop he always tells me why he wants to go just because he knows I hate them so much. It's pretty funny. I swear I'm not actually bitchy about it, and I have no problem stopping by a video game store even if I know I'm not going to buy anything because I'll just look at games and see if there's anything I might want to pick up someplace else, but we've been living together for so long that we know way too much about each other, so we have all these weird quirks like that.

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      August 24, 2011 12:08 PM

      ...isnt that illegal

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      August 24, 2011 12:34 PM

      The PC Gamer version of this story says that GameStop copies were the only ones to get the code.

      http://www.pcgamer.com/2011/08/24/get-onlive-with-deus-ex-human-revolution/

      If true that makes a little more sense - if Square Enix decided to only stuff the promotion in GameStop copies and didn't run it by GameStop first I can see why they'd feel justified in removing them (would also explain why they said "our DXHR product")

      Has anyone purchased the game retail from elsewhere? Was there a code in the box?

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        August 24, 2011 4:23 PM

        I received a code with the copy I purchased from Target. Plus a $10 Target gift card.

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        August 24, 2011 4:25 PM

        I received a code in the copy I purchased at Target. Plus they gave me a $10 gift card.

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        August 24, 2011 7:48 PM

        Bought at walmart, code was in there.

    • reply
      August 24, 2011 12:36 PM

      Wait wait wait a minute... this is fucking huge news. Gamestop is selling pc games again!

    • reply
      August 24, 2011 12:48 PM

      you would think there is a law or something against a retailer opening packaged products and removing something from them

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      August 24, 2011 12:49 PM

      If they don't want to sell the product as it was intended to be sold, they should instead refuse to sell it until they sort things out with the publisher. The way they're handling the situation now is out of pure greed and it's not right in any way.

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        August 24, 2011 1:10 PM

        I think people who actually shop at GameStop would've been pretty mad about that.

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      August 24, 2011 1:02 PM

      Fuck Gamestop. I've never liked them.

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      August 24, 2011 1:11 PM

      lol, wtf GameStop. I hate that place so much.

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      August 24, 2011 1:14 PM

      Correct me if I'm wrong, but by opening ANY of the games (aka, software) aren't they "agreeing" to the EULA? Because I thought by opening the package that the software comes in binds the agreement to the user. So, if this is the case, does that mean that all software sold by Gamestop is in effect, licensed to them? as I said, I could be totally wrong, just going by assumptions here

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      August 24, 2011 1:19 PM

      Since they are already opening the boxes, just take it home, finish it and return for the full price it saying the box was opened by them.

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      August 24, 2011 1:24 PM

      Somebody with some money please sue these fuckers. I hope somebody does. Oh, and Gamestop, you just lost a customer.

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      August 24, 2011 1:56 PM

      Good thing they don't sell beer.

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      August 24, 2011 1:57 PM

      The sheer balldacity of this is amazing. They are taking away value from their customers and charging the same price! That's fucking stealing in my book. They should have at least made that disclaimer to anyone purchasing. If I had no idea of this, bought the product and took it home and opened it and was counting on the coupon, I bet those fucktards and Gamestop wouldn't take it back because I had opened it.

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      August 24, 2011 2:34 PM

      Good example of why I don't buy anything from gamestop ever.

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      August 24, 2011 2:44 PM

      YAY INVESTIGATE SOME SHIT SHACKNEWS! DO A JOURNALISM! \o/

      • reply
        August 24, 2011 2:52 PM

        Very good article. Highlights the primary legal arguments against Gamestop.

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        August 24, 2011 3:06 PM

        I question how the OnLive coupons are not an “essential function” of the game. It allows me to play the game on a lower-end system or, if I had their tv box, on my tv. You could argue that the only essential piece is the Steam key. Since you have to register it on Steam anyway, you must have an Internet connection and therefore be able to download through that. That means that having the sidc is non-essential. While the OnLive code is not the primary product, it still has significant value and should be included. The problem is that many people who would be aware there is this coupon are also probably aware that GameStop is not including it.

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          August 24, 2011 3:12 PM

          Well that's an argument to make. I can see how some PC players (if they knew the box contained an OnLive coupon) might purchase at retail just for that code. Perhaps they wanted to use cash instead of a CC.

          Depends on whether a judge or jury would believe that.

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            August 24, 2011 5:01 PM

            If I had known ahead of time, I would have purchased at retail instead of through Steam because it's a steamworks game anyway and I'd want the OnLive code and the extra DLC mission too. It would easily be the best possible value.

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      August 24, 2011 2:54 PM

      For anyone wondering how GameStop has the nerve to pull this stuff off, look at who's number five on this list: http://www.macrumors.com/2011/08/24/apple-tops-u-s-retail-chains-in-sales-per-square-foot/

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        August 24, 2011 4:07 PM

        This doesn't mean much because sales per sq. foot doesn't mean much. They pack a lot of games in a small space, that much is true. More disturbing is that they pull in 2/3 of the Apple Store revenue. I'd love to see them shrivel away, but they are still a major channel for new games. As an aside, imagine how differently things would have gone if Origin had just targeted them instead of Steam.

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        August 24, 2011 5:04 PM

        Yes, and they make more than 50% of their yearly profit via selling used games (often after a week) and the developers see no revenue on these sales.

        I just hope the next gen consoles have a digital delivery service because that will spell the end of retail nonsense like selling used copies a week after release.

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          August 24, 2011 5:05 PM

          We're talking approx $500m in revenue from used sales per year, btw.

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            August 24, 2011 6:03 PM

            Man, they don't even make or finance the stuff. Just go DD and get rid of this nonsense. Why should these people get billions?

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          August 24, 2011 5:11 PM

          I dont understand why someone like EA doesn't use their large influence against all retailers who sell used games. Implement the same shit movie studios do now against netflix/redbox where they need to wait a month before it's available to rent. Demand that the retailers not sell used copies until 1 month after release date. Yes people can still use ebay etc, but this would help quite a bit.

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            August 24, 2011 5:17 PM

            The fact that they *don't* do this should be telling. Clearly they see some advantage to allowing used game sales to continue, and personally, I agree.

            If used console games go away, it's going to change my spending habits tremendously.

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              August 24, 2011 5:20 PM

              It's about leverage. The pubs have *no* power to stop it. What are they going to do....withhold future games or delay them being sold to Gamestop? No. They are public companies and have to sell as many as they can.

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                August 24, 2011 5:24 PM

                If this were true, and they wished they could stop it, wouldn't they at least not be making exclusive DLC/pre-order deals with a company they view as destroying their potential profits?

                I mean, I get what you're saying, but the actions publishers *DO* take sure don't seem to suggest they see Gamestop as a problem at all.

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                  August 24, 2011 5:25 PM

                  they make pre order deals and dlc deals as an attempt to sell as many pre orders as possible. they have no choice but to do business with teh devil.

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              August 24, 2011 5:23 PM

              No more $5 footlongs.

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              August 24, 2011 5:25 PM

              And, used sales are great, and we all want them but in an ideal world two things would happen: 1) a time delay to sell used games and 2) cut the pubs in on some profits. Gamestop isn't some mom and pop thrift store, or pawn shop, selling second hand games. They are also one of our primary product retailers. It's just a horrible conflict of interest.

              Hopefully the next round of consoles offer digital delivery and brick and mortar can start it's real decline like Blockbuster did. Gamestop really has nowhere to go, like Netflix, though. I don't think an OnLive style streaming service is the future.

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                August 24, 2011 5:31 PM

                The publishers must have done the math to see what type of hit they would take if they implemented something like this. I guess why risk it when things will all move to digital distribution anyhow eliminating used sales altogether.

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                  August 24, 2011 5:37 PM

                  The general thought is that the problem will go away eventually via digital, but it's been an annoyance for a long, long time.

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                  August 24, 2011 5:42 PM

                  Also bear in mind that even something colossal like Steam moves way way less units than retail for the large game releases. People love on it and love to use it, but the masses aren't using Steam and the bulk of units are still sold at Retail vs Digital.

                  Until it's locked into a console and is the primary way to purchase a game, retail will dominate.

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          August 24, 2011 5:12 PM

          [deleted]

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            August 24, 2011 5:22 PM

            When people buy a used game 2 weeks after release, for the massive $5 discount, the pubs/devs see none of that money.

            The telling figure, again, is that Gamestop makes approx 1 billion a year and > 50% of its revenue comes from used sales. That hurts the game development industry. Good for customers though.

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              August 24, 2011 5:25 PM

              [deleted]

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                August 24, 2011 5:37 PM

                It might not kill them but it does limit the amount of available resources a developer might set aside to launch a brand new title instead of just sequels to profitable titles.

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                  August 24, 2011 5:45 PM

                  [deleted]

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                    August 24, 2011 5:48 PM

                    To bottom line it for you, the issue is time. Does Borders sell used Stephen King books, 2 weeks after his new book hits shelves?

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                      August 24, 2011 5:51 PM

                      I'm sure they would if they could.

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                      August 24, 2011 5:53 PM

                      [deleted]

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                        August 24, 2011 6:00 PM

                        I don't think the industry can legally do much, aside from these one-use-codes for DLC and online that some are doing. First sale doctrine is pretty solid.

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                        August 24, 2011 9:59 PM

                        So Bookmans is a national chain with a huge percentage of overall sales of books? Because otherwise, your post makes no fucking sense at all.

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                      August 24, 2011 6:00 PM

                      Does Borders sell used books at all?

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                      August 24, 2011 6:20 PM

                      Half-Priced Books sure as hell does. They sell copies within a day or two. They alse sell damaged non-returned inventory.

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                August 24, 2011 9:58 PM

                Yeah, fuck developers and publishers wanting to get paid for their work!

                Wait...wat?!?

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              August 24, 2011 5:35 PM

              Gamestop blows so much ass theses days. I long for the times when you went to a mall and they had EB, Software Etc, Babbage's.....

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              August 24, 2011 6:08 PM

              So basically 10 new copies are sold, and the publisher and developer profit. Then say 7 of those are returned. When the next 10 copies are to be sold, 7 of those will be used and thus only GS gets paid for them. So while the game is still new, new copies are gathering dust on the shelves in favor of used ones since people see the $5 lower price on those. Did I get it right?

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              August 24, 2011 6:37 PM

              Just curious. Why should Gamestop not do this? What motivation do they have to cut profits and give them to someone else?

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        August 24, 2011 6:02 PM

        Wow, Wal-Mart is not even on the list? Some heads must be rolling there.

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          August 24, 2011 6:19 PM

          Walmart doesn't report numbers to anyone so thats probably why they aren't on the list.

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      August 24, 2011 3:42 PM

      Friend brought up a good point. Why didn't Gamestop remove the Steam keys from the PS3 version of Portal 2?

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        August 24, 2011 3:47 PM

        Because they didn't think of another way to be dickheads yet.

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          August 24, 2011 4:41 PM

          Because GameStop had prior knowledge of that.

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        August 24, 2011 7:07 PM

        they probably had prior knowledge of that and reached a deal with the company.

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          August 24, 2011 7:35 PM

          Assumption or is that a usual thing?

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            August 25, 2011 5:31 AM

            Probably an assumption but we do know that this happened in the past:

            1. COD6:MW2 was announced
            2. GameStop carried the PC version on their website for preordering
            3. COD6 PC was announced to have Steamworks
            4. GameStop and others pulled the PC version from being able to be preordered
            5. Tense words were exchanged between Activision/Steam and GameStop
            6. GameStop reinstates COD6 on their website
            7. COD6 goes on retail sale two days before placed-through-Steam orders unlock. Retail copies work on Steam on that day, but placed-through-Steam orders don't

            So the assumption to take away from this is that GameStop and others balked at stocking a product containing a competitor, but the compromise was made that the retail versions unlock sooner to appease them.

            Ergo, while I'm not defending GameStop here, Square likely knew that this was the sort of thing they'd oppose so they didn't announce it ahead of time. GameStop chose to let them know that they were willing to remove the vouchers since they have the physical product.

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        August 24, 2011 8:00 PM

        Number of people who would rebuy the PS3 version if the key weren't there vs number of potential Impulse/Spawn Labs users who wouldn't try it if they were already attached to OnLive?

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        August 24, 2011 9:09 PM

        PS3 vs PC

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      August 24, 2011 4:48 PM

      This pic is making th rounds now:

      http://i.imgur.com/Fd8Sf.jpg

      I'm done shopping at Gamestop too. Even though I just went there for their used game stock and bought everything new at Fry's

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        August 24, 2011 4:53 PM

        I'll never use that service. I hope it falls apart for them.

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        August 24, 2011 5:03 PM

        If they had a problem with the coupon, this is what they should have done first.

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          August 24, 2011 5:07 PM

          I wonder if some exec had cold feet about being "the only retailer to not stock Deus Ex PC on release day", and thought it would be a PR disaster... only to end up walking into the PR disaster that resulted anyway.

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            August 24, 2011 6:05 PM

            Oh I have no doubt that's why they did this. I think it would have been far more to their advantage though, if they were going to be all bitchy about the OnLive thing, to not stock the game and then publicize why and how they felt slighted by Squenix.

            I don't think anyone would have had much sympathy for them, but it would have done less damage to their image than this.

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        August 24, 2011 5:07 PM

        Spawn Labs Cloud Gaming Division? what a terrible name

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        August 24, 2011 5:08 PM

        In the future, we can all laugh when On Live sues Gamestop for patent infringement.

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        August 24, 2011 5:17 PM

        That's only like 8 copies anyways. I went in to the local Gamestop today to ask about the onlive thing and they said they only received 1 copy for a pre-order. They thought it was complete bullshit though and didn't remove the key before they sold it.

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        August 24, 2011 7:27 PM

        I actually don't really have a problem with this. Opening the boxes and removing the coupons while still selling it was very scummy.

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        August 24, 2011 10:05 PM

        Holy fuck. Wow.

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        August 24, 2011 10:15 PM

        [deleted]

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      August 24, 2011 5:03 PM

      I love it. The whole games industry like A Song of Ice and Fire.

      It's all about these large companies fucking each other over while the consumers deal with the shitty outcomes in the wake of their power struggles.

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      August 24, 2011 6:39 PM

      For the love of fuck, PLEASE stop supporting Gamestop people. The sooner they go out of business the better.

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        August 24, 2011 7:06 PM

        That's not going to happen anytime soon. I wish it would, but it's not.

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          August 24, 2011 7:09 PM

          As soon as the consoles switch to digital download, Gamestop will cease to exist.

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            August 24, 2011 9:32 PM

            My bandwidth cap says Gamestop will be around for a long time.

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            August 24, 2011 9:44 PM

            why do you think they already bought Impulse and Spawn Labs? They're not Blockbuster, no one has already owned the space they want to be in except Steam on PC.

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              August 24, 2011 10:36 PM

              Blockbuster had its own DVD-mail service. They made attempts to reform their business, but it was too little, too late. The same is true of Gamestop. Currently, 99.9% of Gamestop's revenue is in retail console sales, but when and if consoles shift to digital distribution, Gamestop will be left out. Their future is in the PC, but Steam has already claimed that territory. Origin is a legitimate threat to Steam because it has exclusive games that players want, but Gamestop is not a publisher. Impulse will never take off because it doesn't have a killer app.

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                August 24, 2011 11:59 PM

                Blockbuster had its own DVD by mail service when Netflix had long since eaten their lunch in that space. Who's currently owning the digital delivery of console games? No one, so the case is completely different.

                As far as revenues http://allthingsd.com/20110519/gamestop-breaks-out-of-the-box-by-increasing-digital-revenues-53-percent-in-the-first-quarter/

                Additionally, it’s on track to hit $450 million in digital revenues this year and $1.5 billion by 2014.

                And they just acquired Impulse and Spawn Labs so that you'll be able to go to Gamestop.com, look at the product page for Little Big Planet and click 'play in browser' and get an instant 30 minute trial then and there, and then with one click you'll have it delivered digitally to your console or PC. A subscription will net you free streaming copies of all the Gamestop games you own. All under the brand with the most exposure to mainstream gamers and largest physical presence (physical games aren't going away in the next few years).

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                  August 25, 2011 12:27 AM

                  The question isn't who owns console digital distribution, but who will. The answer is whoever makes the console. Ten years from now, the majority of console games sames will be on the PS Store or XBLA.

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        August 25, 2011 1:09 AM

        if there was a better place that did preorders maybe but gamestop is across the street from where i live, $5 to preorder and they call me the day before to confirm that i can pick up my game the next day. i'm not preordering online anymore. most places here will ship through canada post and it'll take a week to get my game unless i pay 10 bucks for shipping.

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        August 25, 2011 1:17 AM

        I'll stop supporting them as soon as retailers start selling older DS games at reasonable prices :c.

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