Sony brings PlayStation Network back online

Late Saturday afternoon Sony started the process of bringing the PlayStation Network back up with support for PS3 and PSP online play and other services.

61

After just over three weeks of downtime resulting from the hacker attack on its online services, Sony started the process of turning the PlayStation Network back online late Saturday afternoon. In a video message, Sony president Kaz Hirai explained that the restoration process will take place in phases, the first of which is now underway around the world. Here's what will be coming back online:

  • Sign in for PlayStation Network and Qriocity services

  • Online gameplay across PS3 and PSP

  • Friends list

  • Chat functionality

  • Trophy comparison

  • PlayStation Home

  • Access to third party services such as Netflix

  • Music Unlimited for current subscribers

The PlayStation Store and purchasing in Qriocity were not included in this phase. They will return as soon as possible.

All PS3 users must install new system software, version 3.61, which is available now for download over the Internet. This update requires users to then update their passwords. As an added precaution, password update will only be possible on a PS3 that was used to activate your PSN account. If no content has ever been downloaded to your PS3, then an email will be sent to the address you signed up with that will contain a link to complete the password change process.

Hirai apologized profusely for the breach in security and resulting prolonged outage for the services. He said that the company is committed to the protection of consumer data and restoring lost faith. To that end he outlined some of the security upgrades made to the PlayStation Network during the rebuilding process:

  • Advanced security technology

  • Increased levels of encryption

  • Additional firewalls

  • An early warning detection system looking for any signal of an attack on the system

Though the process has officially begun, it's going to take a while to bring the system back online. To help update users on its progress, Sony has posted a map on the PlayStation blog that will illuminate areas as service comes back up there.

From The Chatty
  • reply
    May 14, 2011 6:09 PM

    Garnett Lee posted a new article, Sony brings PlayStaion Network back online.

    Late Saturday afternoon Sony started the process of bringing the PlayStation Network back up with support for PS3 and PSP online play and other services.

    • reply
      May 14, 2011 6:12 PM

      Time for MK tonight!!

      ADd me

      PSN ID: sticktastic

    • reply
      May 14, 2011 6:13 PM

      I guess when it goes fully live, we'll be able to change our stuff? Haven't been able to yet.

    • reply
      May 14, 2011 6:20 PM

      good to hear!

    • reply
      May 14, 2011 6:50 PM

      simply amazing, now i dont have to play my shitbox 3-shitty!

      • reply
        May 14, 2011 7:25 PM

        I believe you mean smellx mircoshit 360.

        • Ebu legacy 10 years
          reply
          May 14, 2011 7:47 PM

          I think he's talking about the XBox 360 by Microsoft.

          • reply
            May 14, 2011 8:06 PM

            This is what happens when you miss one day on the Shack. Search for it, it's too good to miss.

            • Ebu legacy 10 years
              reply
              May 14, 2011 8:12 PM

              I saw it. You missed the joke. :(

        • reply
          May 14, 2011 8:35 PM

          I don't understand the smellx, other than its sounds cool as hell.

      • reply
        May 14, 2011 11:00 PM

        You're saying it wrong. It's "suck-box" and you have to say it in Chris Remo's voice.

        • reply
          May 15, 2011 11:43 AM

          CrapBox



          I thought Jake said it.

          • reply
            May 15, 2011 12:05 PM

            Remo read the email. It was pretty brilliant use of repetition because it was referred to as crap-box three times and finally as suck-box. Or it might have been the other way around. Regardless, it was the perfect depiction of console partisans.

      • reply
        May 15, 2011 7:00 AM

        Right, the shitty console is the one that's been working flawlessly for the past month. Glad we cleared that up.

    • reply
      May 14, 2011 6:53 PM

      it's always darkest before the dawn. Nice to see the light at the end of the tunnel.

      • reply
        May 15, 2011 7:30 AM

        once you've hit absolute rock bottom, the only place to go is up.

    • reply
      May 14, 2011 6:54 PM

      Sony, you've lost all credibility with me, I had a PS2 and PS3, I'm not buying your next system. You shit the bed this time, i'll continue to enjoy my xbox live service and microsoft consoles.

      • reply
        May 14, 2011 8:41 PM

        Cry to your mother not us.... She'll give you a klodik bar from the freezer to shut your face up! you mad?

      • reply
        May 15, 2011 2:09 PM

        Well have fun, until the day when XBL gets hacked or goes down hard.

    • reply
      May 14, 2011 6:59 PM

      It's not back at all for me. I was able to do the update, but after that nada. No Netflix, nothing.

      • reply
        May 14, 2011 7:02 PM

        Same, I logged in, it updated. Now I cant do anything. oh well...it at least added some excitement to my boring saturday night :(

      • Ebu legacy 10 years
        reply
        May 14, 2011 7:03 PM

        Yea, not fun :(

      • reply
        May 14, 2011 7:09 PM

        it was being rolled out i thought

        • reply
          May 14, 2011 7:10 PM

          It is going to take several hours to be fully functional. When PSN is back up in your area, you will be required to change your password.

      • reply
        May 14, 2011 7:11 PM

        Rolled out slowly on a state by state basis.

      • reply
        May 14, 2011 7:36 PM

        [deleted]

        • Ebu legacy 10 years
          reply
          May 14, 2011 7:50 PM

          Ugh, at this rate it'll be June before they get to me :(

          • Ebu legacy 10 years
            reply
            May 14, 2011 8:02 PM

            Oh fuck you, California >:(

        • reply
          May 14, 2011 8:47 PM

          I assume Canada will be up some time in 2012.

      • reply
        May 14, 2011 8:57 PM

        Netflix has worked fine for me the whole time. I just attempt to sign on twice and it goes ahead and lets me do whatever.

        • reply
          May 14, 2011 9:34 PM

          Tried that, didn't work.

          • reply
            May 14, 2011 10:18 PM

            Really? Works fine here, the double sign in and I know a few other shackers have used this successfully.

            I wonder how this could be different for you/area/ps3.

            • reply
              May 15, 2011 9:54 AM

              It just kept failing. I'm in Canada so maybe it's different here.

    • reply
      May 14, 2011 7:18 PM

      East Coast got some love.

      • reply
        May 14, 2011 7:19 PM

        God I hope PA is next. :( I hate this fucking state. I wish I lived back in NY if it wasn't for the lack of jobs and shitty salary.

    • reply
      May 14, 2011 7:25 PM

      Just signed in and changed password. Had to retry a few times. Got a "server down" error message, but after 5 or 6 tries, it went through.

    • reply
      May 14, 2011 7:32 PM

      Trying for the second time right now. Also got an error message, but luckily it pretty much puts you right back to where it stopped downloading. Damn this is a hefty download tho :-/

    • reply
      May 14, 2011 7:34 PM

      Got the update, but can't log in.

    • reply
      May 14, 2011 7:35 PM

      looks like SONY is getting attacked again, psn blog is down... No psn access here in California yet

      • reply
        May 14, 2011 7:38 PM

        I think that site is down since everyone keeps refreshing it praying that their state is now green. I believe the 500 error is overloaded.

        • reply
          May 14, 2011 8:34 PM

          I'm sure Sony will find a way to pin it on Anonymous somehow

      • reply
        May 14, 2011 7:38 PM

        I can get to it. And awww shit, New Jersey just went green. C'mon PA! This is sad, I know

      • reply
        May 14, 2011 7:46 PM

        [deleted]

    • reply
      May 14, 2011 7:52 PM

      According to that map it looks like the west coast will be last to get back online. :(

      • reply
        May 14, 2011 7:54 PM

        West coast here and online, despite map.

        • reply
          May 14, 2011 7:58 PM

          Not up in Seattle yet :(

          • reply
            May 14, 2011 8:22 PM

            Updating for me

            • reply
              May 14, 2011 8:24 PM

              The update is out for everyone, but PSN is still rolling out.

              • reply
                May 14, 2011 8:27 PM

                :( just met with PSN is down message still. Was hoping i could watch netflix but no :(

                • reply
                  May 14, 2011 10:42 PM

                  I think im gonna pass out and get up early. Who knows when it will be up tonight.

                • reply
                  May 15, 2011 1:00 AM

                  Just so you know, you could ALWAYS watch netflix, even when the PSN was first down.

    • reply
      May 14, 2011 8:02 PM

      Map just updated: California is now up.

    • reply
      May 14, 2011 8:35 PM

      that map is for US only

      what about worldwide?

    • reply
      May 14, 2011 8:38 PM

      Guys, download the update from: http://us.playstation.com/support/systemupdates/ps3/pc_update/index.htm

      • reply
        May 14, 2011 9:54 PM

        i downloaded it on my ps3 even though PSN isnt back up for me :\

    • reply
      May 14, 2011 8:42 PM

      FINALLY THE ROCK HAS COME BACK TO PSN! know your role Xbox....

      • reply
        May 14, 2011 8:46 PM

        How dare you sully the good name of one of the finest action films of all time with these replies?

        What's next, some jackoff named 'predator' shitting all over DRM threads?

        • reply
          May 14, 2011 9:01 PM

          Sorry got the idea off of a kotaku thread... :P He's hollywood now though so really who cares...

          • reply
            May 14, 2011 9:55 PM

            let's leave the kotaku at kotaku. this is shacknews where we talk about gf problems and tranny cocks

    • reply
      May 14, 2011 8:44 PM

      http://twitter.com/#!/PlayStation Updates faster then map.

    • reply
      May 14, 2011 9:04 PM

      Maybe an electronic viagra would get it up faster and keep it active longer.

      • reply
        May 14, 2011 10:47 PM

        And what happens after 4 hours go by? Just shut it all down again?

    • reply
      May 14, 2011 9:07 PM

      Still can't get into my SOE account. :( I was able to get into my game though, and delete my Station Cash Credit Card info.

      • reply
        May 14, 2011 9:17 PM

        but isnt it too late now ?

        • reply
          May 14, 2011 10:28 PM

          U.S. they said no credit card info was taken, so i'm removing it now because i can't trust them with that info. If i need to use my card to buy anything i'll just have to punch in my info, and not let them save it.

    • reply
      May 14, 2011 9:13 PM

      FL, GA, MD, NC, SC are now up.

    • reply
      May 14, 2011 9:47 PM

      Hahaha finally its up... got excited and started up MK... only to find out i can't play online cause i have to redeem my online pass.... and that can't be done until the store is up :/

    • reply
      May 14, 2011 9:54 PM

      nothing in toronto

    • reply
      May 14, 2011 10:21 PM

      http://ispsnstilldown.com/
      That ain't right.

    • reply
      May 14, 2011 10:21 PM

      MY CREDIT CARD IS READY WHERE DO I SIGN UP!

      • reply
        May 14, 2011 10:23 PM

        I can sign up with YOUR credit card so you are already signed up!!! LOLOLOLOLOL

    • reply
      May 14, 2011 10:24 PM

      PSN now coming back online in the U.S. Midwest and Mid-Atl: D.C., DE, IN, MI, OH, PA, VA, WV

    • reply
      May 14, 2011 11:37 PM

      Kaz: "Good luck, I'm behind seven proxies!"

    • reply
      May 15, 2011 12:26 AM

      PSN now returning to all U.S. states and Canada

      Go play some videogames!

    • reply
      May 15, 2011 12:55 AM

      Anyone tried to link their Steam account yet?

    • reply
      May 15, 2011 1:01 AM

      OMG I got in!

    • reply
      May 15, 2011 2:38 AM

      nope. NEVER again will i have a sony device online.

      • reply
        May 15, 2011 2:56 AM

        B-but... They just put it back online for you :c.

        • reply
          May 15, 2011 3:28 AM

          i honestly dont care. ive changed banks because one fucked up a pay run (for thousands of customers), which also affected me , even if it was only for a few days) but this psn bullshit will make me NEVER use a sony device (with an account) online agan. and will make me possibly never buy a sony product again (which is HUGE for me as i have a SHIT LOAD of sony stuff)

          • reply
            May 15, 2011 3:52 AM

            just go play for a while and youll forget about this madness

          • reply
            May 15, 2011 5:35 AM

            I made that decision when they installed that rootkit on music cds way back when.

            Sony regularly reminds me not to change me mind.

          • reply
            May 15, 2011 7:57 AM

            You could protect your information by using PSN point cards instead of entering CC info.

            • reply
              May 15, 2011 8:43 AM

              This seems like the reasonable solution.

              • reply
                May 15, 2011 12:05 PM

                He's too mad to consider any reasonable solution right now.

            • reply
              May 15, 2011 1:28 PM

              I do this with my MMOs, Xbox Live and would if I bought anything from PSN. Even Steam sales I use a pre-paid CC.

              Back when CC theft was less common banks and the CC companies made it very difficult to dispute charges from that, I had my info stolen from a site that was compromised. It was such a pain in the ass that I decided not to use my CC online again.

          • reply
            May 15, 2011 10:02 AM

            paranoid much?

          • reply
            May 15, 2011 11:11 AM

            In so many things, problems are fixed reactively instead of proactively.

            The weird thing about what you're doing IMO is that we could reasonably expect that Sony will have much better than average security now, since they've already been hit so bad and they know that another such breach would be catastrophic.

            Though it sounds more like you want to punish the company (never buying any of their shit, etc) which is just up to you and not really up to debate.

            • reply
              May 15, 2011 4:10 PM

              Because most companies go from having basically no security to having world-class security in less than three weeks.

      • reply
        May 15, 2011 6:16 AM

        Right. Because things were stolen directly off of your PS3, and not from Sony.

        Zonk personal information from your account, but there's really no reason to not connect the thing to the net.

      • reply
        May 15, 2011 6:42 AM

        personally I surf everywhere on TOR with javascript off and never sign up for anything anymore.

      • reply
        May 15, 2011 9:20 AM

        Ever!

    • reply
      May 15, 2011 3:01 AM

      got the update, still offline here in aus

    • reply
      May 15, 2011 5:24 AM

      MK9 players

      Please join

      this group : http://steamcommunity.com/groups/Shackfighter

      we're a bunch of fighting game lovers watching streams/playing/chatting

      and im the only psn player and I want friends!

      • reply
        May 15, 2011 7:40 AM

        Id love to Frush.....HOWEVAH.... Since PSN was down when i bought MK, I didnt get to put in my "kombat kode" (why the fuck is this nessacary in the first place) so I still cant play mk online.... :/

        • reply
          May 15, 2011 7:47 AM

          isn't there like a probationary-short-term mode?

          • reply
            May 16, 2011 8:50 AM

            I think it only gives you online for 2 days.

        • Ebu legacy 10 years
          reply
          May 16, 2011 8:43 AM

          It's there to kibosh rentals. >:(

    • reply
      May 15, 2011 7:34 AM

      in before it goes down again!

      • reply
        May 15, 2011 9:21 AM

        gonna go set up steam before the hackers take it down again

    • reply
      May 15, 2011 8:03 AM

      Think I'll be going in and changing all of my details to fake ones

      • reply
        May 15, 2011 2:23 PM

        John Smith at 1234 N Main in Anytown USA hates you

    • reply
      May 15, 2011 10:29 AM

      lol @ "advanced security technology" being a line item in a list of improvements you've made to security

      • reply
        May 15, 2011 11:16 AM

        Guard dogs in all the data centers.

      • reply
        May 15, 2011 11:37 AM

        your info is no longer on a text file, its on TWO text files now.

        • reply
          May 15, 2011 11:59 AM

          Also they changed the extension from .txt to .jpg to throw off any hackers.

    • reply
      May 15, 2011 10:42 AM

      about time, yo

    • reply
      May 15, 2011 1:40 PM

      I installed the update and I still can't sign in, still under going maintenance. It never asked me to change my password.

      • reply
        May 15, 2011 6:00 PM

        If you haven't tried since your post, try now, I was on with no problems.

      • reply
        May 16, 2011 1:57 PM

        I can't get in either. I'm in Korea, with a US account but apparently that doesn't matter. Until Japan allows their servers back up, I'm out of luck.

    • reply
      May 16, 2011 12:07 AM

      I've only played on PSN twice. The weird thing is this whole situation has made me want to play on PSN more. Once it was up I had to try it out. So I played some Tekken Dark Resurrection and Killzone. I met some cool people and definitely plan on going back for more.

    • reply
      May 16, 2011 6:27 AM

      shame you cant play online yet though :(

      is this because the store isnt back up? online passes etc?..

      :)

    • reply
      May 16, 2011 7:57 AM

      So, obviously we cant get out 'welcome back' package until the store is up, but when is that?
      seems kind of funny to have a welcome back bonus awhile after you actually come back....

Hello, Meet Lola