Coinbase assures users their assets are safe despite worthless account balances being displayed

Published , by TJ Denzer

The Coinbase platform reportedly experienced technical issues that set its users in a tizzy today as customers of the cryptocurrency trader reported having zero balances in their accounts and being unable to trade. Bitcoin value took a significant dip over the matter, but Coinbase has issued a statement, stating that it is aware of the issue. It also assured customers that their assets are safe and the problem is being investigated.

Coinbase issued a statement on the matter of customers reporting zero balances and trading issues on its official Twitter today. The statement came after Bitcoin value took a notable dip as Coinbase customers claimed their Coinbase wallets were showing $0 values, as shared by the Composer Trade Twitter. Bitcoin had been at a high of about $63,718 USD earlier today, but it has since dipped as low as $59,894, and is hovering between $60k and $61k.

Bitcoin value saw a series of spikes and dips while Coinbase customers complained of suddenly having zero balances in their Coinbase wallets.
Source: Google

For its part, Coinbase has shared that it is aware of the issue customers are experiencing. It claimed all assets are still secure and it will be working to sort out a fix and what caused the issue as soon as possible:

Coinbase has been in a tumultuous state since the hype of cryptocurrency several years ago. It has seen regular challenges from SEC, including a demand that it cease trade of all non-Bitcoin currencies. Even despite crypto cooling off, Coinbase also still puts up revenue and profits over analyst expectations in its quarterly earnings.

Regardless, Coinbase customers were in a rightful panic today, but the company claims it has things under control. Stay tuned as we continue to follow this story for further updates.