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How to clear the cache on Xbox One consoles

Help solve any game loading problems by clearing your Xbox One's cache.


Sometimes the only way to fix a problem with an Xbox One game is to clear the cache. The way to do this is rather simple, and should only take a couple of minutes of your time.

How to clear the cache on Xbox One

The process of clearing the cache on Xbox One is quite straight forward. This process works on all versions of the console, including the Xbox One original, Xbox One S, and Xbox One X.

  1. Press and hold the power button until you hear a noise
  2. Unplug the power cable from the back of the console
  3. Wait a few minutes
  4. Plug the cables back in to the Xbox One
  5. Press the power button to turn it back on
clear cache xbox one
If you have the original Xbox One, you will need to "touch" and hold the button, as it's not a physical, click-y button.

As for the why, the reason you might want to clear the cache is because it clears out any temporary files. These files are typically used by the console to launch the game, and if the files are out of date or conflict with others, there can sometimes be issues.

In fact, if you haven’t cleared the Xbox One cache in a while, it could be worth doing it just to prevent any slow-down you might be experiencing. In the event clearing the cache doesn’t fix the problem you’re facing, you may need to try some more drastic options.

Even a console as powerful as the Xbox One X needs to have its cache cleared every now and again. If you haven’t already, make sure you know how turn on 4K on your Xbox One X and how to download 4K game content. Without both of these features active, you won’t be able to experience the true power of the Xbox One X.

For more hardware guides and help with Xbox One consoles, be sure to keep it locked to Shacknews.

Guides Editor

Hailing from the land down under, Sam Chandler brings a bit of the southern hemisphere flair to his work. After bouncing round a few universities, securing a bachelor degree, and entering the video game industry, he's found his new family here at Shacknews as a Guides Editor. There's nothing he loves more than crafting a guide that will help someone. If you need help with a guide, or notice something not quite right, you can Tweet him: @SamuelChandler 

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