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    By: Shacknews This person is cool! x Show Full Post
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    John Keefer posted a new article, Blizzard forced to offer Diablo 3 refunds in S. Korea.

    Troubles with Diablo III in South Korea have forced Blizzard to go against policy and offer refunds to dissatisfied gamers after prodding from the Korean government.
    Jun 21, 2012 7:30am PDT
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    John Keefer posted a new article, Blizzard forced to offer Diablo 3 refunds in S. Korea.

    Troubles with Diablo III in South Korea have forced Blizzard to go against policy and offer refunds to dissatisfied gamers after prodding from the Korean government. : ShacknewsThis person is cool!

    Thread Truncated. Click to see all 150 replies.

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      Fucking. Stupid. : Wikus Van De Merwe
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        Yeah, fucking consumer rights! Here in America the land of the FUCKING FREE we don't deal in no faggy co... : GigiLeCheshire
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          Yes, the land of the free for producers and consumers alike, ideally. : Wikus Van De Merwe
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            So you don't think people should be able to get their money back if the product they purchased didn't fun... : UberKalden
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              what about diablo 3 doesnt function? : daroach1414
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                Apparently, on the Korean servers, everything. : Rehevkor
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                  Except I play on the Korean servers and they function just fine, or at least just as much as the American... : Wikus Van De Merwe
                  • as much as American server .. which is not much during peak period. And even when you can log in, many pe... : dodopig
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                dissatisfaction with a product is good enough justification to return an item. dont see why video games s... : cptstern
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                  How many hours of "dissatisfaction" are allowed before a company doesn't have to offer a refund? : Firefly1985
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                    is that a standard question asked in other industries? : cptstern
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                      Actually, yeah, think about 30, 60, or 90 day return policies. There is a certain amount of assumed usage... : Firefly1985
                      • Even if it's a 30 day though they'd still be within their rights at this point. I think the issue is tha... : one random winner
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                      Ya. They also dont let you return stuff if you use it. So you rip the tag off those shoes, wear them ar... : daroach1414
                      • That's assuming that the shoes work as shoes. The big contention here is that the game is not working ... : DragonSire
                  • How many hours did they play? : mobab
                  • It's not a question of how many hours. People were wanting a refund from the start because of the lack o... : asianwaste
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                  If im dissatisfied with an apple after eating half of it, should i be able to return it? : daroach1414
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                    Sure if halfway through the apple you bit into a worm, more than justified to return it. : fried sushiThis person is cool!
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                      not the same. What if i just dont like the taste? : daroach1414
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                        You claim 'not the same' on his analogy when you are comparing a consumable product to a (theoretically) ... : GigiLeCheshire
                        • The analogy works because a game is a consumable product per se. Kinda like a movie or a book. You can ... : daroach1414
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                        yes you can certainly return it so long as you didnt eat all the apples. who the fuck only buys one apple... : cptstern
                        • I dont. but thats not the fuckin point. You can buy 1 apple if you want. : daroach1414
                      • A worm or inner rot would be the equivalent of a defective product. In the case of Diablo it would be an... : asianwaste
                • I kind of agree. I don't get why gaming is this massive different world. Unions, proper schedules, fundin... : avatar_58
              • Do you even need to ask? 1) server overload, even four week into the game. Now it seems to get better,... : dodopig
    • Lucky Bastards. : massdev
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      Why does blizzard always have "unexpectedly high" number of users under launch day? It should be expecte... : Vividvoid
      • To be fair, I still get frequent bursts of lag, slingshotting back across the screen while just moving. : capt trippsThis person is cool!
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      I've put 500 hours into this game....Didn't enjoy it, I'd like my money back. : SlingBlaze
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        Hey! Actually I 100% agree with the rules they setup. Up to level 40 and going forward up to level 20. I... : SlingBlaze
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          It is ridiculous this doesn't exist already. Like I said above, no other industry can get away with sell... : UberKalden
          • Especially with more publishers and games requiring/needing to be online. They know how much you've playe... : ShoCon
          • I think time is probably the only safe limit. Levels only exist in certain games and are far too arbitrar... : Vincent GraysonThis person is cool!
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      The game sucks... a total snore fest. Wish I could get my money back, Diablo 3 was all hype and no qualit... : pizzaput
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        They gave refunds to anyone who called and asked for one in the first 30 days. But I'm sure that if the g... : BlackCat9This person is cool!
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          Thanks for the notice. It hasn't been 30 days since I purchased it so if what you say is true then I'll h... : pizzaput
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            god help us, the diablo 3 forums are leaking into the chatty : Rehevkor
            • Let them. The cream shall rise to the top. : DeathloveThis person is cool!
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            Sounds like you played through the entire game and now you want a refund? I hope you're just trolling. : mrazzino
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              Where did you delusion the "played through the entire game" part from? Insanely powerful uncontrolled ima... : pizzaput
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                So, you unlocked, what, four of the hundreds of skills that your class has and decided it was shallow? Wa... : BlackCat9This person is cool!
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                  Obviously significantly more than that. The gameplay has shown itself in full, as has the terrible writin... : pizzaput
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                    I played the beta and realized it was a "snorefest" at that point, which wasn't helped by the ever-presen... : pjargonThis person is cool!
                    • Pjargon I agree with you totally. Glad someone out here put up a good example of Diablo's problems. : Hilux SSRG
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                      Diablo 1 and 2 had dated graphics when they were released too. : OmegaRed59
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                        A lot of folks rail on Diablo 3's graphics, but I want to know when has Blizzard ever pushed the boundari... : Peanut Fox
                        • I was actually pretty amazed at starcraft's graphics. : mobab
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                          While I can see your point (that Blizzard games almost always suck?), I don't think its just the technica... : pjargonThis person is cool!
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                            It is. I agree. It looks quite lazy. : Peanut Fox
                            • I suppose I should append that it's a poor argument to lump in as a reason for a refund. : Peanut Fox
                  • ^^this is the kind of people you're defending, Shacknews. : Wikus Van De Merwe
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                  'hundreds of skills'. Slight exaggeration? : FaykThis person is cool!
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                    Slightly. There's about 130 active skills and runes and another 16 passives for each class. Hardly shallo... : BlackCat9This person is cool!
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                      Except once you progress you are pretty much locked into a certain set and type of play or you won't be p... : lcizzle
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                        I don't get what you mean. There's nothing to stop you from changing your spec and trying something diffe... : BlackCat9This person is cool!
                        • As you progress, variety and choice is an illusion. You're really locked into a small subset of skills, ... : capt trippsThis person is cool!
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                          What monk in Inferno doesn't use Serenity and Breath of Heaven? What demon hunter doesn't use Smokescreen... : sneakyalmond
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                            .... now? NT is garbage, and smokescreen is basically a crutch used to give glass cannon builds who have... : walker270This person is cool!
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                              Do you play without Vault? I can't imajine a world without it. : capt trippsThis person is cool!
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                                I ditched vault in Act 2 Inferno. Used it to get Belial down initially, but that's it. Vault's pro... : walker270This person is cool!
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                                  I like dark shadows with the gloom rune instead of vault. : Frozen Pixel
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                                    I was face tanking Inferno Diablo w/ shadow power + gloom. The build was too rng in Phase 2 because of D... : walker270This person is cool!
                                    • Oh, and Cluster Arrow + Loaded For Bear is my current wtfpwn ability. The hatred cost is ridiculous, but : walker270This person is cool!
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                              I was really referring to before the patch because the same principle still applies now. Inversely, w... : sneakyalmond
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                                A lot still use Nether Tentacles. Preparation + Focused Mind paired with Shadow Power + Gloom is centr : walker270This person is cool!
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                                  Seems like a very small number of viable skills, doesn't it? : sneakyalmond
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                                    You realize I went through the list of skills you provided and briefly explained viable Inferno builds/us... : walker270This person is cool!
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                                      Yes, and after your explanation, it still seems like a very small number of viable skills out of 650 skil... : sneakyalmond
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                                        ... 650? There's 23 base abilities and 15 passives. Each base ability has 6 variants, which gives you 1... : walker270This person is cool!
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                                          My mistake. Yes, and after your explanation, it still seems like a very small number of viable skills... : sneakyalmond
                                          • Okay? Well, it's not. Grenades and Strafe are two abilities I can't think of a single viable build th... : walker270This person is cool!
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                            I think that the discussion above shows that there's quite a bit of variety in what people can use in Inf... : BlackCat9This person is cool!
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                              Fair enough. But my thoughts while playing through Normal to Hell were always: Why should I use that when... : sneakyalmond
                              • You shouldn't! The point is that other people are going to like that over this and can use it. : DianeOfTheMoon
                      • And that stopped being true on Tuesday with 1.0.3. : walker270This person is cool!
              • "Blizzard sucks at gameplay as well as story." I just figured you actually finished the story to decid... : mrazzino
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                You can't win here. Either 1) You played a fraction of the game and decided it was balls and want you... : Mr. Goodwrench
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                  Oh, he can have his money back if he didn't like the starting experience of the game. But I'm still going... : BlackCat9This person is cool!
                  • I'm more than happy for people like him to NOT be playing. I don't want to deal with jaded annoying playe... : TheNiXXeDThis person is cool!
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                  Nobody gets money back for games to date, why is it starting now? : TheNiXXeDThis person is cool!
                  • "We've had slaves forever. Why free them now?" It's never too late to improve! : EbuThis person is cool!
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                    What's that? If a console game wasn't working back in the 90's you could easily take it back. I've done i... : avatar_58
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                      No. Not being able to return PC software predates steam. This started in the late-90's/early-00's and... : walker270This person is cool!
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                        Except one can't pirate Diablo 3, so where's the problem? I need to be online so I don't pirate the game,... : avatar_58
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                          This, DRM only games should be able to be returned or at least re-sold. : Zero Hoki
                          • If it's online only like Diablo or WoW it should be easy to revoke the key and any access. I'm not sure w... : avatar_58
                          • Why does that even make sense? In this case for D3, the $60 is essentially a lifetime subscription. Why s... : TheNiXXeDThis person is cool!
              • lol : opengl128This person is cool!
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                you sound very mad and butthurt : [fry]This person is cool!
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                  Totally. Supporting a garbage quality game sucks. Thank god for refunds. : pizzaput
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                    i imagined you saying this through a bleeding vagina and little bits of bloody spittle were shooting out ... : [fry]This person is cool!
                    • why would the tampon not be opened tho if bleeding all over the place i mean isn't that what they are for... : xxiv
                    • I'm wholly not surprised, Diablo 3 is shitty enough of a game to warrant that. It's the genuine shit deal... : pizzaput
                    • This is Diablo 3 not Randy Pitchford or Steve Gibson talking about Borderlands. : lcizzle
              • http://images.icanhascheezburger.com/completestore/2008/9/29/128671948335584956.jpg : VenDrake
              • Poor people and the new pirating. : devi| dog
              • LOL : joninThis person is cool!
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                You're going to get piled on for this, because HOW DARE YOU TALK SMACK ABOUT THIS GOLDEN PEGASUS OF A MAS... : virusThis person is cool!
                • I don't really take issue with him not liking the game, moreso that he (like many others) feel they're en... : sonicstormThis person is cool!
        • I just got my refund. I was surprised by how easily the person on the phone gave it to me, but I guess th... : pizzaput
      • * F R O N T P A G E R * : mojoald
      • you want pizzaputs? : MamiyaOtaru
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      I watched a 5 min video of someone playing Diablo 3 - I imagine the entire game is like that 5 minutes, j... : Jobos
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        yes. do you know what the diablo series is about, by chance? repetitive play. getting loot. it seems ... : DownforceThis person is cool!
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          Except Diablo 2 is a much more enjoyable game than Diablo 3 due to better writing, atmosphere, leveling o... : pizzaput
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            I think D2 was a niche release. very tight in design, for all its pros and cons. D3, the audience is MUCH... : DownforceThis person is cool!
            • Haha Diablo 2 niche. Right : avatar_58
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              The only reason D3 has a larger audience is because the total gaming market is larger. The D2 release wa... : capt trippsThis person is cool!
              • It was also the fastest selling PC game ever on it's release, if I remember correctly. : pizzaput
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            Diablo 2 had writing? There is 30 times the spoken words in D3 compared to D2. It's pretty easy for s... : SqueegyTBS
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              Sometimes less is more. I've started muting the dialoge in D3 and it's better for it. : capt trippsThis person is cool!
              • The dialog and vocal delivery in D3 is goofy as shit, and contributes heavily to the lack of serious or d... : pizzaput
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            Diablo 2 was just as bad at launch if not worse than 3 was. So many completely unbalanced things, corpse ... : ChodThis person is cool!
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              Corpse Explosion was just ridiculous. Our first run was a paly (me), sorc, necro, and amazon (I think? : walker270This person is cool!
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                Yeah I remember that. Also same problem with uniques being utter garbage out of the gate with rares being... : ChodThis person is cool!
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                  LoD sets and legendaries were the best, but it killed any gear diversity because everyone just used the s... : walker270This person is cool!
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                    Yeah, agreed, they seem to have swung too far in the other direction. I still think it's easy to have rar... : ChodThis person is cool!
                    • Weapons aside, I think a lot of legendary armor is actually in a good place. They're not necessarily bet... : walker270This person is cool!
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                    Rares should be better at equal level but a level 60 legendary shouldn't be equal or worse than a level 5... : lcizzle
                    • Some are, some aren't. The best belt for melee is String of Ears, which is a level 53 legendary. The ... : walker270This person is cool!
                  • Legendaries should be good-great. Rares should be trash-godly. : aethyr
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              I disagree: Unbalanced builds are FINE. Their interview even mentioned it! It's awesome to find a combo... : EbuThis person is cool!
              • Corpse Explosion was probably the most OP ability ever released in an rpg ever. : walker270This person is cool!
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          I just saw a post on the Blizzard D3 forums which I think puts it in fair terms: diablo 2 = dragon age... : pizzaput
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            Haha - a source from the blizzard forums? Have you lost your mind? Ive been playing Blizzard games s... : Dessicator82This person is cool!
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              Diablo 3 is far from genre defining, come on. It had plenty of potential and is held back by so much shor... : Mr. Goodwrench
              • Can you name a better game in the ARPG genre? D3 is the standard that every future ARPG will be measu... : Dessicator82This person is cool!
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                The skill system is genre defining. I doubt we'll be seeing many arpg's sticking with the Diablo 2 style... : walker270This person is cool!
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                  I think the social stuff will get skipped, but RMAH is a long term revenue stream. Dev's will flock to t... : Dessicator82This person is cool!
                  • RMAH requires the mmo design, though, which is a significant up-front investment on a genre that's little... : walker270This person is cool!
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                  You're right on the skill system, that is a marked improvement over any other ARPG. For what it's wort... : Mr. Goodwrench
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                    Yeah, I can. Diablo 2's long term community was fairly small, and (I believe) less than 1% of its to... : walker270This person is cool!
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                      Well, we're going to have to disagree. The game has some nice ideas and tried to fix some many of the ... : Mr. Goodwrench
                      • I think part of it is that I've just never liked Blizzard games. So many times I've tried to get into the... : Mr. Goodwrench
                      • " tried to fix some many of the more glaring flaws in D2 but they're poorly implemented" WHAT flaws??? ... : Yxalitis
                  • With expansions, yes, I can see it. They're planning at least 2 this time around. : Frozen Pixel
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                I think EVERYONE forgets that Blizzard games BECOME classics because of the sheer amount of polish and HU... : HazeioN
                • You have no clue. Runewords were added by the expansion, which was a paid-for addon. : Curike
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            Just stop posting. A quick perusal of your posting history has you saying that Diablo 3 is one of the wor... : shred.
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              I know, there've been some real shit games released by prominent studios lately. : pizzaput
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                I'm calling this as a Phil or Fred Garvin character account. : Dessicator82This person is cool!
                • Bitch, please. : PhilThis person is cool!
    • Not only that - in France & Germany are looking into consumer protection complaints because of not clearl... : LukiopimpThis person is cool!
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      And what about all the people over here (Taiwan) who can't log in because the servers in Korea were limit... : MacemanInTW
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        Have you tried playing on the North American servers? I'm based in Korea but have been playing on NA sin... : bilbo202
        • I mostly play on the NA servers. The only reason I brought this up was because a large amount of my frie... : MacemanInTW
    • Brilliant. About time Software producers properly tested their products before releasing them! : quatermass