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    By: Shacknews This person is cool! x Show Full Post
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    Alice O'Connor posted a new article, Blizzard investigating Diablo 3 account hack reports.

    Blizzard is investigating reports that Diablo III accounts are being hacked and stripped, even if the user is 'protected' by a Battle.net Authenticator. For now, it says to hold tight and authenticate up.
    May 22, 2012 6:30am PDT
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    Alice O'Connor posted a new article, Blizzard investigating Diablo 3 account hack reports.

    Blizzard is investigating reports that Diablo III accounts are being hacked and stripped, even if the user is 'protected' by a Battle.net Authenticator. For now, it says to hold tight and authenticate up. : ShacknewsThis person is cool!

    Thread Truncated. Click to see all 87 replies.

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      While I'm only 31 and just beat normal I put the BA on my account as soon as this crap started happening.... : Onumis
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        I changed my password and I have an authenticator on the way. If something were to happen to my level 52 ... : Rehevkor
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          why not just use the authenticator on your phone? : dantasticThis person is cool!
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            Cause I have a dumb phone, not a smart one. : Rehevkor
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              you can do MMS now w/o the authenticator : dignanThis person is cool!
              • SMS , oops : dignanThis person is cool!
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            Because if your phone suddenly dies then it can take a bit to get the authenticator removed via phone, de... : ateam311This person is cool!
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              They have the SMS thing now that makes it automated. : GoncynThis person is cool!
              • I just now found that out. Very interesting. : ateam311This person is cool!
            • if your phone suddenly dies then it can take a bit to get the authenticator removed via phone No kiddi... : mobab
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              When you install the authenticator now, it gives you a restore number that you write down and keep in cas... : BlackCat9This person is cool!
              • Yeah, I've done this twice now, it's entirely painless. : Herman Toothrot
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              Back when I played WoW and my iphone crashed, Blizzard wanted me to email them a scan of my driver's lice... : uglysad
              • Haha, think they might use it? I guess you're one of those who are afraid of telling someone your shoe-si... : Curike
              • they just automatically text you something now : ninjase
            • last time it took me about 5 minutes to get them to remove it by phone by asking a couple security questi... : dantasticThis person is cool!
            • they have recovery codes now. you store it in a safe place and its easy to get it removed. : maullaThis person is cool!
        • if what some people are saying is true (hackers are duplicating your sessionID) then none of that matters... : DrFlammableThis person is cool!
      • When I first started reading your comment I thought, what's your age got to do with it? : SlingBlaze
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      Hahaha. I thought "being online 24/7" was supposed to be safer Blizzard? Wasn't that the reason I can't p... : docholodayThis person is cool!
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        It lowers the chances of it happening. Nothing online is fully secure so how about we end your little QQ ... : ateam311This person is cool!
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          Tsk, you completely missed his point. Although probably placed in the wrong place I support his standpoi... : Victor Psycho
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            You're missing the point and on top of that, you're using this as an opportunity to make an argument abou... : ateam311This person is cool!
            • Which department at Blizzard do you work at? Or is it another company in the bloated corporate structure... : DragonSire
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              Actually, he didn't miss my point, you did. A "major" talking point Blizzard sited as it's reason to go 1... : docholodayThis person is cool!
              • Not to mention, if the game had been designed as an offline single player experience with multiplayer sup... : paulatreusThis person is cool!
              • I do not see where Blizzard said your account is 100% safe. I see a lot of "safer" though. : DerringerThis person is cool!
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        Why don't they allow you to lock your acct down to a single PC or two? IP? MAC address? : dignanThis person is cool!
        • Most people don't have static IP addresses. : BlackCat9This person is cool!
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        ahahahahah how about people run anti-virus and not get phished like noobs hahahaha : DownforceThis person is cool!
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          I don't think an AV will protect against this form of attack. : Mr. Goodwrench
          • perhaps. but it can't hurt. Despite the claims and theories being made, we have yet to find any situat : DownforceThis person is cool!
        • says the guy who doesn't understand how a session attack works : the city
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      thing is..... Diablo 3 does NOT require the authenticator to login..... FAIL BLIZZARD !!! : Dark Drakonis
      • what? I get the auth. prompt almost every time I try to login... : [eluder]
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        The default option is to not require it every single time you log in. That's because the system tracks wh... : ateam311This person is cool!
        • Much like steam guard. : Strid3rtheGreat
      • What? Yes it does : g3dHorse
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        Yes it does. By default, Blizzard games will store a token on your machine. If that token exists and... : walker270This person is cool!
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          I've logged in on other machines not on my own and they've worked without using the authenticator. It's l... : ateam311This person is cool!
          • It's optional though, pretty sure you can force the authenticator every time if you want. : ZekThis person is cool!
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            Location meaning IP address most likely. If all those machines share the same IP address then it will no... : morsxcessum
            • It is not IP based. I've done it at my parent's house on a different machine 2 hours away and was never b... : ateam311This person is cool!
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            I login on the same computer at my house and it prompts me every time for my BA key. Don't know what you... : Onumis
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              in your battle.net account options, you can (and apparently did) set it to prompt every time : electrolyThis person is cool!
              • Yea, it was turned on by default for me. : maullaThis person is cool!
            • That's optional. Try reading the pages you're presented with in your web browser instead of blindly click... : ateam311This person is cool!
          • There is an option to check to require it on every login regardless. : TheNiXXeDThis person is cool!
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          Did you really just take the time to rationally explain the situation to someone who uses the phrase "FAI... : ruddsThis person is cool!
          • Failzzard : phate81
          • walker is fighting the good fight with the patience of a saint. : ]aratex[This person is cool!
        • it didn't for me. I never had a battle.net account until D3's launch, so I created one and then I was ab... : mikecybThis person is cool!
      • I have to auth every time I log in. Hell, even their site doesn't keep me logged in between browser clo... : DrZettlThis person is cool!
      • You can set it to need it every time or to prompt randomly. : DolemiteThis person is cool!
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        It doesn't require me to use my authenticator either. Weird. I wonder if that's an option to set. : DechterThis person is cool!
        • Ah, it's an option on Battle.net, not in Diablo 3. : DechterThis person is cool!
    • This is going to get interesting when the auction house goes IAP with real money. I'm willing to bet it ... : Jobos
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      This Diablo III launch has been a train wreck! : pjargonThis person is cool!
      • lol? far from it. : wurt
      • A 60 hours played train wreck =/ : chungathebungaThis person is cool!
      • lol : joninThis person is cool!
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        Everyone who hasn't bought D3 and reads about some guy with a broken router moaning about it on Shacknew... : c0ucheh
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          I'm happy for you! I wish I could say the same, but the spikes have been gibbing my wizard until the res ... : Curike
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            Yeah, I'm still getting random lag spikes, my ping is always in the 250-500ms range, and the stuttering i... : pyideThis person is cool!
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              stuttering? hmm. I've had lag hiccups now and then for 5 second blip if I'm switching characters after se... : DownforceThis person is cool!
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                I've tried every sound setting and every other "fix" people have suggested (there have been dozens in the... : pyideThis person is cool!
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                  Others believe it has to do with how the game streams the data for everything and syncs you with the serv... : pyideThis person is cool!
                  • I have been trying all the crazy solutions too, and no dice. Its up to blizz to patch it : crunkfunkThis person is cool!
      • What an ABJECT FAILURE : The Grolar Bear
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        * waits patiently for the next train wreck so I can say, "This train wreck is like the Diablo III launch" : edgewiseThis person is cool!
        • DUDE did you see the facebook IPO debacle???? reminds me of diablo 3 !!!! total train wreck : DownforceThis person is cool!
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          the lakers are like the diablo 3 launch!!! : maullaThis person is cool!
          • they're getting blown up next year. fine with me. we need a shakeup. : edgewiseThis person is cool!
      • I only had one time where I ran into an issue.... but I've only played enough to get to level 18 . : mystikalThis person is cool!
      • If future train wrecks consist of marshmallows, beer and a new yellow helmet with sockets then sign me up... : Dessicator82This person is cool!
      • <sarcastic hyperbolic response> : dumb.
      • The Blizzard Bootlicking Brigade is strong in this thread. : capt trippsThis person is cool!
      • shut it all down, blizzard : mikecybThis person is cool!
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      Same ole shit different game. : saturn96This person is cool!
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        It's WoW all over again. Wonder if the Chinese farmers have settled in yet? : uuneter
        • It's kind of moot, since they can only sell in China. : BlackCat9This person is cool!
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          there is no need to farm. all gear is rented. : DownforceThis person is cool!
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            I actually am so happy shit isn't bound. : DolemiteThis person is cool!
            • some needs to be. perhaps rare weapons and offhands. AH is a little crazy. or better, enable some crafted... : DownforceThis person is cool!
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      I got hacked. I was in the last act after the rifts, logged out at 845 to watch game of thrones, and at 9... : Scarreddragon
      • And he is talking about my WOW account is because he asked me if I had one... My ticket is for diablo... ... : Scarreddragon