http://www.popularmechanics.com/technology/gadgets/news/confessions-of-an-apple-store-employee
nothing too shocking. although, i can totally sympathize with selling mobile me. no one wants that shit in the age of dropbox and bookmark backups, and $50 500GB external drives.
When the iPad first launched, we got tons of resellers from China coming in and trying to pay in cash. Back then, you had to reserve an iPad before you could pick it up, so they would go to the computers in the back of the store and create e-mail address after e-mail address just to reserve an iPad on the spot. We'd get a lot of weird e-mail addresses, like 9494893@ymail.com. And they tried to haggle us on the price for iPads! This is Apple—no way would that work.
x
http://www.popularmechanics.com/technology/gadgets/news/confessions-of-an-apple-store-employee