"Those who have contacted 2K Games for support have been directed to SecuROM--those who have contacted SecuROM were told to call 2K Games."

Ah, reminds me of my dreadful days of working in a call center.

Verizon DSL Rep: You cant connect to the internet with your router? Something is wrong with it. You need to call Linksys

Linksys Rep: You cant connect to the internet with your router? Something is wrong with your internet connection. Call Verizon Online.