Apple forced to change iOS in-app purchases due to FTC settlement

The Federal Trade Commission has settled with Apple, concluding that the company violated the FTC Act with how it enabled much-too-easy access to microtransactions within iOS.

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Free-to-play games are rarely free. They usually include microtransactions and in-app purchases that can sneakily add up over time. The Federal Trade Commission has settled with Apple, concluding that the company violated the FTC Act with how it enabled much-too-easy access to microtransactions within iOS.

Specifically, the complaint points out the ability to make an unlimited number of transactions in a 15 minute window after entering an Apple ID password. The company currently does not prompt users of this time period when making an initial purchase.

The FTC specifically pointed out (via Joystiq) that the commission has received "at least tens of thousands of complaints" regarding unauthorized in-app purchases, with some customers having thousands of dollars of unauthorized purchases from their children.

Full refunds, totaling a minimum of $32.5 million, will go to affected customers as a result of the settlement. In addition, Apple will have to modify its billing practices "to ensure that Apple obtains consumers' express, informed consent prior to billing them for in-app charges, and that if the company gets consumers' consent for future charges, consumers must have the option to withdraw their consent at any time." These changes must go into effect by the end of March.

Andrew Yoon was previously a games journalist creating content at Shacknews.

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From The Chatty
  • reply
    January 15, 2014 3:30 PM

    Andrew Yoon posted a new article, Apple forced to change iOS in-app purchases due to FTC settlement.

    The Federal Trade Commission has settled with Apple, concluding that the company violated the FTC Act with how it enabled much-too-easy access to microtransactions within iOS.

    • reply
      January 15, 2014 3:34 PM

      the ideal situation to me seems like giving iOS a 'kid' mode with parental controls so I can block them from ever making an IAP without my permission but without pissing me off asking for my long ass Apple ID password every time I might want to make one myself.

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        January 15, 2014 3:35 PM

        It needs profiles

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          January 15, 2014 3:40 PM

          well they can do a kid mode rather than full general purpose profiles if they want to help this common scenario without encouraging households to buy fewer iPads

      • reply
        January 15, 2014 3:36 PM

        while not an intended benefit of this feature, i think fingerprint recognition solves this problem.

        that is, if fingerprint recognition on the 5s weren't flaky bullshit

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          January 15, 2014 4:12 PM

          And if the iPads had them.

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          January 15, 2014 7:28 PM

          The fingerprint system is useless cause you can't set the fingerprint to be required for every purchase, for some bizarre reason it can only be used if the password is required every 15 minutes. Useless.

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        January 15, 2014 4:12 PM

        Touch ID?

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        January 15, 2014 4:34 PM

        Oh, you mean like Kids Zone that Windows Phone innovated a few years ago? But when Apple does it it will be all original and the best thing ever!?

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          January 15, 2014 5:42 PM

          It is truly the best xxx we have ever made. It is almost magical.

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      January 15, 2014 4:56 PM

      I guess this is why consoles wisely opted for the "moon money" approach for transactions.

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        January 15, 2014 7:02 PM

        People spend more when it's moon money. When money is abstracted is easier to get people to spend it because they don't understand what they are doing. Also you end up with left over moon money.

      • reply
        January 15, 2014 7:05 PM

        all these F2P games do it. They abstract the IAP into an in game currency so you only see real money occassionally and don't have a real money price tag associated with the thing you're buying.

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