EA Sports apologizes for NBA Live 14

"I'm not going to lie; it's been a rough week. As you can imagine, this isn't exactly the NBA LIVE comeback story we were hoping for this year," executive producer Sean O'Brien said in a public letter. "We hear loud and clear that some of you are disappointed in various aspects of NBA LIVE 14, and I'm sorry if the game doesn't live up to your expectations."

EA Sports hasn't released a basketball game in years, as it didn't believe its Elite product was good enough to release on market. However, Live for Xbox One and PS4 has been decimated by fans and critics alike.

EA Sports promises that the game will get updated for a better experience. Specifically, the visuals (which many say pales in comparison to 2K's competing product) will get a boost. "We felt authentic gameplay, control and the connected experience would provide the best foundation for the future. As a result, game visuals and animation polish suffered," O'Brien said on EA Sports' website. "Improvements on these fronts are also in development now for NBA LIVE 14. You will notice in the coming weeks and months that the game’s visuals and animation will improve significantly."

In addition, there will be better tutorials on how to play the game. "You've told us that the game is too hard to learn," he said. "As a result, we are working on improving the way the game teaches the controls and on-boards new users."

Of course, EA Sports will have another shot at making a good basketball game next year, something O'Brien is looking forward to. "We've got a lot of work to do; I've got a lot of work to do. It started 12 months ago, and continues until we build this franchise bigger and better than it ever was. This is just the first chapter in the NBA LIVE comeback story."