SimCity players to get free game from EA
by Andrew Yoon, Mar 08, 2013 8:45pm PSTSimCity's launch has been a mess, nay, a disaster. With server problems plaguing the always-online simulation game, many fans are rightfully pissed.
Well, EA is trying to offer an olive branch following the game's troubled launch. No, you won't be able to get a refund. Instead, EA is offering a free game.
Maxis GM Lucy Bradshaw offered the closest thing to an apology from EA so far, admitting that not foreseeing the game's demand was "dumb" and that "we feel bad about what happened." See? Almost an apology! Stating the obvious, Bradshaw added that "if you can't get a stable connection, you're NOT having a good experience."
According to Bradshaw, SimCity players who have activated their game will receive an email describing how to get a free PC download game from EA's catalog on March 18th. There's no detail on what games you'll be able to choose from, but at least it's better than nothing. "I know that's a little contrived," she said. "Kind of like buying a present for a friend after you did something crummy."
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Comments
EA is offering a free PC game to SimCity players as an apology for the game's bungled launch.
EA is offering a free PC game to SimCity players as an apology for the game's bungled launch. : Shacknews
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Now as I recall from the product I support, if this were to happen, we inform our customer to downgrade while we escalate a patch. Our customer is able to continue using the older version of the product while we work on the patch and provide it to them. In this case, there is no downgrade, there is no alternative. It either works or it does not, but either way, customers paid $60 for it.
He's mocking people for expecting something they paid for to work within 'an extra week or less' and complaining about that fact.
I will say that even though EA offered a consolation prize, the offer is irrelevant to the discussion as the point of the discussion is that a product legally paid for is completely unavailable for usage.
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