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EA continues to add servers to alleviate SimCity crush

by John Keefer, Mar 08, 2013 6:00am PST

The ongoing server problems with SimCity's always-on DRM connection to Origin has forced EA to push even more servers online. and disable several features. The troubles even forced Amazon to pull the game from its store for a short period of time yesterday.

EA continues to work on the server issue. EA Senior Producer Kip Katsarelis told players that server stability is the number one issue at the moment. "As of right now, we are adding even more servers which will be going live over the next three days. And, our plan is to continue to bring more servers online until we have enough to meet the demand, increase player capacity and let more people through the gates and into the game."

More servers were brought online on Tuesday to handle the initial crush, while at the same time EA issued a hotfix for the game that disabled "non-critical features" such as leaderboards and achievements. A later patch also disabled cheetah speed, forcing players to play at a slower pace.

Amazon briefly pulled the digital version of game from it's store. A customer service rep from Amazon told GiantBomb that the game is "not currently available due to the issues on connecting to the SimCity servers." However, the game was back up and available this morning.

Amazon also put a disclaimer on the game page, reading "Many customers are having issues connecting to the "SimCity" servers. EA is actively working to resolve these issues, but at this time we do not know when the issue will be fixed. Please visit https://help.ea.com/en/simcity/simcity for more information." GameFly has also added a link to its SimCity game page directing people having problems to EA's support site.





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