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Blizzard forced to offer Diablo 3 refunds in S. Korea
by John Keefer, Jun 21, 2012 7:30am PDTServer and connection problems with Diablo III in South Korea have forced Blizzard to go against its previous policy and offer refunds to dissatisfied gamers after prodding from a Korean consumer protection agency.
Blizzard announced through is Korean Diablo III site that it would start offering refunds to players lower than level 40 beginning on June 25, according to the Wall Street Journal. Disgruntled players can apply for the refunds through July 3. Blizzard also said that, from now on, it would accept returns of the game within 14 days of purchase from any player under level 20.
The move comes almost a month after Korea's Fair Trade Commission began investigating complaints that gamers unhappy with their Diablo III experience could not get refunds because of Blizzard's no-return policy. In early June, Blizzard added more servers to ease the load of an unexpectedly high number of players joining the game, apologizing in the process for the inconvenience and poor planning.
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Troubles with Diablo III in South Korea have forced Blizzard to go against policy and offer refunds to dissatisfied gamers after prodding from the Korean government.
Troubles with Diablo III in South Korea have forced Blizzard to go against policy and offer refunds to dissatisfied gamers after prodding from the Korean government. : Shacknews
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I have a lot of hours in D3, mostly co-op, and it's been a great value. as my friends go back to BF3, world of tanks, TF2, etc, we all know we fuckin BINGED on D3 for a month, and that's been fun. But, 1.03 is mostly a disappointment, and we're all starting to peel off for a while. Personally it's going to be rough to fix up the IAS nerf, and my witch doctor buddy almost /wristed.
and I also think a lot of folks are new to the diablo loot zerg type of game. where you do the same stuff over and over... by design. I also think blizzard didn't make it nearly hard enough in hell mode. and seeing how they had to capitulate to fix inferno shows how little they tested it, but enthusiastic gamers were all up in that shit in such a short amount of time. so I totally agree that D3 isn't a perfect game, but we have to consider the reality of the gaming market now. people value time more than anything, and will pay extra to get stuff to bypass a grind.
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