While many folks are busy solving cases (and watching faces) in L.A. Noire, Rockstar's recently-released 1940's crime-solving drama by Team Bondi, some users are reporting that the game is causing overheating issues on the PS3. Some Xbox 360 and PlayStation 3 owners are also complaining that the game is prone to freezing while being played, necessitating a hard reboot of the console.
Rockstar has since issued the following official statement on its blog in response to those complaints:
At this time, Rockstar Games and Sony can confirm that neither L.A. Noire or firmware update 3.61 are causing the PS3 hardware to overheat. We are both committed to working hard to find solutions to this and any issues that may arise.
Rockstar has also issued the following checklist of things for affected users to try to help resolve the issue.
- Here is what to do if you are crashing or freezing in L.A. Noire:
- Delete your L.A. Noire Game Data (not save data) from the PS3 Game Data Utility. If on 360, clear the 360 cache.
- Create a new temporary PS3 user to ensure that new save files are created. If on 360, create an offline Silver Gamertag.
- Launch the game and try again. If you are on PS3, try playing while signed out of PSN.
- Check your disc for scratches, dust, dirt, or other damage. Clean if necessary.
- Check other game discs in your PS3/360 to see if issues are occurring in other games, suggesting a potential console problem.
- Try your L.A. Noire disc in a different console or try a different L.A. Noire disc in your console to determine with certainty whether the issue could be with the disc or console, rather than the software.
- If your console is overheating, try moving it to a more ventilated area or contact Sony/Microsoft for further console troubleshooting.