No answers on PlayStation Network outage

By Garnett Lee, Apr 25, 2011 11:30am PDT

In his latest update on the continuing outage of the PlayStation Network and Qriocity services, Sony senior director of corporate communications and social media says basically that there is no new update.

I know you are waiting for additional information on when PlayStation Network and Qriocity services will be online. Unfortunately, I don’t have an update or timeframe to share at this point in time.

As we previously noted, this is a time intensive process and we’re working to get them back online quickly. We’ll keep you updated with information as it becomes available. We once again thank you for your patience.

Now entering the fifth full day of the PlayStation Network being down--Sony pulled the plug late Wednesday last week--the lack of information on the situation leaves those affected with mounting concerns.

Further compounding matters, a PC World report suggests that even were it inclined to share information at this time, Sony may not have concrete answers. The report cites a Sony spokesperson in Tokyo as admitting the company does not know whether personal information or credit card numbers have been compromised. It does add that if that was the case, Sony would notify users promptly.

Shacknews has contacted Sony's North American office for comment but has not as yet received any response.

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