PlayStation Network being rebuilt
by Garnett Lee, Apr 24, 2011 12:40pm PDTAs the prolonged outage of the PlayStation Network and Qriocity enters its fourth day the latest update on the PlayStation blog offers some insight on the steps being taken to restore service but no indication when that might happen. Sony senior director corporate communication and social media Patrick Seybold writes:
We sincerely regret that PlayStation Network and Qriocity services have been suspended, and we are working around the clock to bring them both back online. Our efforts to resolve this matter involve re-building our system to further strengthen our network infrastructure. Though this task is time-consuming, we decided it was worth the time necessary to provide the system with additional security.
We thank you for your patience to date and ask for a little more while we move towards completion of this project. We will continue to give you updates as they become available.
Following on the news that the PlayStation Network had been hacked, a complete rebuild does not come as a shock. Doing so before bringing it back online, though, does underscore the severity of the intrusion to Sony's network.
For the moment, Sony gets a pass on the lack of more detailed information with it being a holiday weekend and an ongoing sensitive situation as the necessary repairs are made. In this coming week, though, the extremity of this response demands that a full disclosure of the nature of the issues be given. In particular, subscribers need to know what, if any, threats their online wallet and credit card information may have been exposed to.
Our sympathies go out to all the engineers and their families who instead of enjoying the Easter holiday weekend are under the gun to get the PlayStation Network rebuilt.
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After confirming the PlayStation Network had been hacked, Sony says it is rebuilding the system before bringing it back online.
After confirming the PlayStation Network had been hacked, Sony says it is rebuilding the system before bringing it back online. : Shacknews
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And what about all the people out for Easter holiday who haven't had a service they were promised during the outage? If someone takes something from Sony (ie., game sales), they go after you. If someone attacks their DRM (taking their security), they go after that person with lawsuits o' plenty. I wonder, do you think we'd get as far in court as they do? Does our inconvenience and their lack of providing a service/what we want matter as much?
Nope. They get a free pass and a, "Man, feel sorry for those poor people for having built a network apparently easy to exploit." I feel no sympathy for the Corporation that tried to sue Hotz into submission. And I think their lack of contingency plans with regards to this is patently ridiculously.
When this is used as an excuse to charge for PSN, don't be surprised. Because it's easiest to make big changes to a culture after a catastrophe. I think their biggest problem was not when Anonymous hacked them. I think it was when they stopped early and they had no excuse to bring down the network and claim hackers forced them to go paid-for network.
So they created their own catastrophe. Else, I think we'd have an idea of who was doing it. There'd be some bragging. There is none. Unless MS or China is hacking Sony, I think this is a prelude to them beginning to charge for PSN, but they don't want to be going back on their word... so they require extraordinary circumstances.
And so here they are.
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