While some crude, loutish companies apologise for game bugs over Twitter or in forum posts, Test Drive Unlimited 2 developer Eden and publisher Atari have taken the civilised route of addressing the racer's "issues" in an open letter and offering a free downloadable content pack.
"Thank you for your continued support and feedback," opens the letter addressed to "the TDU2 community," going on to say that players have "been amazing and helped us quickly identify a number of issues." As a token of appreciation, the 'Exploration Pack' DLC pack, which contains the Lancia Stratos version Rallye and 1969 Dodge Charger cars, will be released for free. Previous TDU2 DLC cars have cost $1 each.
Of course, thanks and free DLC mean little if the problems are not addressed. Fixes for issues including saved game corruption and online stability have already been deployed to the PC edition and will go live on the Xbox 360 and PlayStation versions once approved, the letter notes.
Here's Atari and Eden's open letter in full:
To the TDU2 community,
Thank you for your continued support and feedback. Our community has been amazing and helped us quickly identify a number of issues, which we have made significant progress in addressing in the upcoming patches.
"It's possible Guerrilla Games doubted their ability to..."
We really appreciate your patience in this matter and we would like to announce that we will be making the first premium DLC for the game free for everybody as a way of saying thank you.
The Exploration Pack contains new wrecks to be discovered that unlock the Lancia Stratos version Rallye and 1969 Dodge Charger.
We now have fixes for all of the following issues that have already gone live on PC and will follow shortly once patches are approved by Microsoft and Sony, respectively.
- Logging into the game has been improved
- Once into the game the online network experience is now much more stable in all areas
- Save games no longer corrupt
- Existing corrupted save games will be repaired in many cases
- Friends lists are now populated
- Invites now work correctly
- Clubs have been brought back online
- Exploits to gain money have been fixed
- Casino access has been improved
- Players will no longer lose money because of the Casino bug
The team spends a great deal of time looking at community feedback, so please keep posting your comments to the official TDU2 forums and we look forward to seeing you in Ibiza.
The TDU2 Development Team