Valve Apologises for Wrongful Modern Warfare 2 Bans
by Alice O'Connor, Jul 27, 2010 7:10am PDTSteam proprietor Valve Software has apologised after its cheat-detection software banned over twelve thousand innocent Call of Duty: Modern Warfare 2 players.
Non-cheating gamers were flagged as cheaters by a mistake with the Valve Anti-Cheat feature of Valve's Steamworks suite, which Modern Warfare 2 uses. "The problem was that Steam would fail a signature check between the disk version of a DLL and a latent memory version," Valve president Gabe Newell wrote in an e-mail to the victims.
"This was caused by a combination of conditions occurring while Steam was updating the disk image of a game. This wasn't a game-specific mistake," he explained. "Steam allows us to manage and reverse these erroneous bans (about 12,000 erroneous bans over two weeks)."
"This was our mistake, and I apologize for any frustration or angst it may have caused you," wrote Newell. Valve has granted those mistakenly banned a free copy of Left 4 Dead 2 to gift to a chum plus a free copy for themselves if they didn't already own it.
Thanks to the many, many people who sent in tips on the subject.
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Comments
i just reinstalled game + OS and i was playing domination for like an hour or more...
And suddenly after a reboot, MW2 Told me cheat detected and shutted down... :/
So i hope it will be fixxed soon enough, this name is btw my steam account...
the next day i played Mw2...i cant open my COD mutiplyer then a small window pops up saying "Cheat Detected" and i saw on my VAC status i was banned coz of hacking it....like WTF is that?!
i dont know if VAC is just FREAKING dumb or theres something wrong with it...i've been playing 507 hours online and that VAC will ban me bcoz i got into this hacked server?! FUCK IT
games that i play , rarely get uninstalled from my system , have lots of space , and also do mods , but this game was so bad , that 11 GB was a waste of space after all.
Modded games like, your gonna be flying lol,, you cant choose your weapon class!! unlimitted ammo!!! and shit like that!!!,,
Now the problem is,, if valve and steam and their useless VAC crap banned people by mistake for nothing and I was one of them btw,, what makes them NOT ban them again for just joining a hacker hosted game!!! I mean its not like they wanted to join them!! they were sent there! lol,,
Sad huh?! lol,, but am really happy tho,, its good to see valve suffer the consequences of their stupidity.
plzz unbann me i havent use any cheats and says in valve console cheat dedected.cmon its a good game. 12,000 players have been banned for no reason for this steam will lose like 12,000 player or even more players for this VAC. So plzz unbann 12,000 players.
i dident even get free copy of left 4 dead 2.
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That's right. KoTICK. He leeches all the fun just like Ticks leach blood.
in every game i join there is atleast 2-3 hackers on each team..
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so what the fuck?
i never used a cheat /hack what ever they mean, i buyed the game for 65 € and now my games are banned on online servers because of that fucking vac shit
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STEEEEEEEEEEEEAM,
INFINITY WAAAAAAARD,
I EMAAAAAAAAAAAAAAAAAILED YOUUUUUUUUUUUUUU,
I DID EVERYTHIIIIIIIIIIIIIIIIING POOSSIBLE 4 UUUUUUUUUU 2 UNBAAAAAAAAAAN MEEEEEEEEEE
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ACCOUUUUUUUUUUUUUUUUUNT,
its ksssg@hotmail.com
IIIIIIIIIIIIIIIIII DID NOOOOOOOOOT CHEAAAAAAAT
IIIIIIIIIIIIIIIIII DONT CHEEEEEEEEEEEEEEEEEAT
IIIIIIIIIIIIIIIIII HAAAAAAAAAAATE CHEEEEATEEERZ
This is it, I give up.
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P.s
has anyone seen the new sniping game
thats coming out .. any good?
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Steam/valve whatever is a really shady 3rd party program if im correct in calling it that. they take your game that you bought and limit it to one account... so dont buy stuff on steam buy it in person at gamestop etc.
I know this isnt going to happen... but come on gamers lets go on strike we can beat steam the money grubbing, shady thieves selfish cockadoodledoo's.
the point f this post is to stay away from buying stuff on steam get it retail and try to stay away from buying steam games.
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$140 PUT INTO THAT ACCOUNT EITHER GIVE ME MY ACCOUNT BACK OR GIVE THE GAMES TO ANOTHER ONE... MXGTA4LIFE'S ACCOUNT THAT IS.... IM REALLY PISSED....
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Not only do they ban all these people wrongfully, but I bought the game today and apparently I'm banned! I havent even managed to get to Options yet hahaha.
I dont want shitty L4D as compensation for this immense fuck up on their part (pardon my french) - I want my money back.
Idiots.
How long is this Ban i hope not ever...!!!
I was in a game 2 days ago, and some of the other players said that i was a hacker, and i haven't been online since. I think somebody sent a video for Steam and got me banned. But i didn't use any hacks or cheats. How can i contact Steam? Please help me.
I want ModernWarfare2 unbanned not Left 4 Dead 2. I have payed for Modernwarfare2 if you make silly misstakes like this you should fix it and unbann us -.- We've payed for MW2.
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You have to do something about this issue! Instead of hackers I'd love to have more noobtubers, I just don't want the fricking cheaters.
Why does not Counter Strike: Source have any cheaters? Everything there is VAC Secured, why can't MW2 have that same protecting system too? Is it because they have different servers or w/e?
It really should be fixed.
First the hackers
Then the noobtubers
Then the commando
Peace.
заранее ÑпаÑибо
C'mon now! do something...unban the banned guys pleeeeease!!!!
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