Warhammer Online Billing Issues Hit Users With Massive Overcharges

By Brian Leahy, Apr 09, 2010 3:40pm PDT Some Warhammer Online: Age of Reckoning subscribers are reporting that they have been billed over and over again during a single month in what appears to be a massive failure of the game's billing system.

Users are reporting being charged between $300 and upwards of $1000 in some cases. Additionally, users are reporting overdraft charges with their banks due to balances being zeroed out on debit accounts.

As of today, developer EA Mythic claims that it has "received confirmation that the charges have been reversed. Depending on your financial institution and when they deposit the refunded charges back to your account it may take up to 3 business days for this refund to be reflected in your statement."

If you're a subscriber and were hit, please let us know when you got your money back.

Thanks, Visceral Monkey.

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13 Threads | 28 Comments

  • From a legal standpoint, they are negligent and they have a responsibility to make users whole as though the error never occurred. If they do not reimburse for overdraft fee, then I would recommend a small claim lawsuit or the initiation of a class action. Either way, it is a slam dunk case against EA Mythic. If you have an overdraft for 5-10 business days, you will start to incur daily fees. This whole mess up has the potential to be a huge disaster for those affected. If you are not made whole, I would recommend filing a complaint with your state attorney general's office as step one.