PS3 Problems Hopefully Fixed 'within the Next 24 Hours,' Sony Advises Not Using Console

By Chris Faylor, Mar 01, 2010 9:31am PST With some, but not all, PlayStation 3 owners worldwide currently unable to play certain games or connect to the PlayStation Network, Sony has now issued a statement.

The issue seemingly stems from "a bug in the clock functionality," according to the company, which adds "we hope to resolve this problem within the next 24 hours." As reported, the problems only appear to plague the older (so-called "fat") PlayStation 3 models, with the more recent "slim" models unaffected.

Until then, Sony says "if you have a model other than the new slim PS3, we advise that you do not use your PS3 system, as doing so may result in errors in some functionality, such as recording obtained trophies, and not being able to restore certain data."

In the company's words:

As you may be aware, some customers have been unable to connect to the PlayStation Network today. This problem affects the models other than the new slim PS3.

We believe we have identified that this problem is being caused by a bug in the clock functionality incorporated in the system.

Errors include:

  • The date of the PS3 system may be re-set to Jan 1, 2000.
  • When the user tries to sign in to the PlayStation Network, the following message appears on the screen; "An error has occurred. You have been signed out of PlayStation Network (8001050F)".
  • When the user tries to launch a game, the following error message appears on the screen and the trophy data may disappear; "Failed to install trophies. Please exit your game."
  • When the user tries to set the time and date of the system via the Internet, the following message appears on the screen; "The current date and time could not be obtained. (8001050F)"
  • Users are not able to play back certain rental video downloaded from the PlayStation Store before the expiration date.

We hope to resolve this problem within the next 24 hours. In the meantime, if you have a model other than the new slim PS3, we advise that you do not use your PS3 system, as doing so may result in errors in some functionality, such as recording obtained trophies, and not being able to restore certain data.

As mentioned above, please be advised that the new slim PS3 is not affected with this error. We are doing our best to resolve the issue and do apologize for any inconvenience caused.

For the latest status on this situation please continue to check either the PlayStation.Blog or PlayStation.com.

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  • Make no mistake, this IS a DRM issue. It is not an online authentication issue, but DRM is not only confined to authentication. When I refer to DRM, I am talking about the whole system used to manage (control) the usage of the software and hardware. DRM is anything that the vendor implements that takes away the buyer's control over the software and hardware. Sometimes it is a hardware solution, sometimes it is software, and sometimes it is a legal framework.

    If the problem is related to the system clock, there is no reason for that to affect the operation of the software OTHER than as a date check as part of a DRM scheme. Date checking is one of the oldest schemes of DRM.

    I am not advocating against the PS3. In fact it is the only console I own and I love it. However, I went into it with full knowledge of what kind of control I would or would not have over the hardware and software. Despite the DRM, I made a value judgment that the PS3 was still worth my money so I bought it. I just want to make sure everyone else has the same opportunity to make an informed decision regarding what the true cost of DRM is to the consumer.