Gearbox's Pitchford Says Valve is 'Exploiting' Smaller Devs with Steam, Advocates Split
by Nick Breckon, Oct 07, 2009 4:14pm PDTIn a new interview with Maximum PC, Gearbox CEO Randy Pitchford claims that Valve's dominance in the PC digital distribution arena could come to hurt the industry, citing a "dangerous" conflict of interest and a lack of competition that has already lead to the exploitation of smaller developers.
"I'll tell you what, Steam helps. As a guy in this industry though, I don't trust Valve," said Pitchford, who later clarified that while he personally trusts the company, "a lot of the industry doesn't."
"Valve is taking a larger share than it should for the service it's providing," he said. "It's exploiting a lot of small guys. For us big guys, we're going to sell the units and it will be fine."
Pitchford explained that since Microsoft "is focused on the console platform" and seems unwilling to compete, Valve should split off Steam and form a separate company to improve the service's image.
"It would be much better if Steam was its own business," he said. "There's so much conflict of interest there that it's horrid. It's actually really, really dangerous for the rest of the industry to allow Valve to win."
Added Pitchford: "I love Valve games, and I do business with the company. But, I'm just saying, Steam isn't the answer. Steam helps us as customers, but it's also a money grab, and Valve is exploiting a lot of people in a way that's not totally fair."
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Comments
Either Randy has no fucking clue what he's talking about or he's just jealous.
I have been in the industry for more than twenty years, shipped fourteen games and have had my games on ALL of the top digital distribution sites - including Steam. As such, I can say with 100% certainty that Valve is no more "evil" than Direct2Drive, Stardock, RealNetworks, Gamers Gate or any other portal that sells games.
The perception is that Steam is so huge that Valve can do whatever they like. The reality is that the notion is complete.utter.bollocks. Just because they have North of 20 million subscribers, does not mean that all of them are buying other games on Steam with any meaningful regularity. Thats like saying that Best Buy, Frys et al should close up shop because of GameStop. Fact is that there are people buying games from Best Buy, Walmart - and GameStop. In much the same way that there are gamers buying games from all the other sites - including Steam. So if you go by the numbers alone, Direct2Drive, Gamers Gate, Impulse etc should all be out of business by now and just give up. Fact it, that is not the case. At all.
Steam does command the largest number of subscribers to date but that does not necessarily translate into sales for third parties. Especially when you consider that the Steam subscriber base was seeded off Valve's own highly popular games which you cannot install or play outside of Steam.
So the question becomes. If someone bought HL2, TF2, L4D etc on Steam, do they consider Steam more convenient and so they buy other games through Steam - or do they only buy Valve's own games due to the fact that they need Steam?
Even when you buy Valve's PC games at retail, all you're doing is saving yourself some download time and getting a box. You need Steam. There are some games - which use Steam - and which do the same thing.
From the development and business standpoint, I haven't seen any difference in dealing with IGN' Direct2Drive (owned by Fox) over Valve. The process is very simple and straightforward. You pitch your game. If they like it, you get a contract in which you set your price and they take their cut of the proceeds.
In fact, from all the sites out there, Valve offers so much more (how about real-time sales tracking - the real-time reporting system alone is a sales/accounting wet dream) that is not even funny.
And guess what, they don't take any larger cut than the other sites do. In other words, they are in line with industry trends. I can't say how much, for obvious reasons, but what I can tell you is that :
a) Valve's entry into the digital distribution scene actually helped INCREASE royalties paid to developers. I know this how? Because one site that I am with was taking a 50% cut for selling our games. Once we got on Steam and saw what their [smaller] cut was - we were able to have that other site match Valve's cut or we would pull our titles from the service and not give them our new games. The end result was that we got an amendment with the reduced cut. So now ALL the sites that we have our games on are taking the SAME cut as Valve.
b) the cut that Valve takes is in line with industry standards. In fact, from what my industry friends have told me, ALL the other sites (except for RealNetworks and some others which do White Label partner business and thus it becomes a percentage of a percentage) are now matching Valve's royalty cut. But in order to have that leverage, you have to be on Steam.
c) The cut that Valve takes is not exploitative AT ALL. In fact the developer gets almost 4x what they would get from any retail publishing deal - assuming they can actually get one.
Like with all business ventures, not everyone is going to get rich by being on Steam. Thats just a ludicrous fallacy. There is a reason why you still see indies putting games out at retail e.g. Tripwire just recently released Killing Floor at retail and are about to release Zeno Clash for those guys as well. Retail is still king and if you can get into retail, the extra cash can't hurt. The issue is GETTING INTO RETAIL. And thats where digital distribution helps.
To wit, Valve is no more exploitative than Microsoft is over XBLA or XBCG (or whatever the frack they're calling it these days).
Valve runs a business and obviously apart from the fact that indie devs can get their games on there - if Valve likes them enough to sign them - other publishers realize the potential and draw of their install base. Which is why even the bigwigs are getting on Steam - something they never would have otherwise considered. Are they (e.g. EA, THQ, Ubisoft etc) getting a better deal (by Valve taking a smaller cut) than us indies? I have no clue - but considering that Valve doesn't need that business and thus can't be coerced into making concessions, my guess is that their cut is standard regardless of who you are. Again, I could be wrong and maybe the likes of EA gets to take a bigger cut than others, but I dunno.
Anyway, Randy's commentary - assuming MPC didn't take it out of context - is the sort of alarmist bullshit that our industry thrives on. So its just another day at the farm. By the time the news scrolls off the headlines, we would have forgotten all about it and moved on to the next one.
Not that they need any defending, but I love working with Valve and have no complaints. My guess is that you'd be hard pressed to find anyone with games on Steam with a different opinion. And as everyone knows, if there was anything to bitch about it, I'd probably be the one nominated to start with the bitching. ;)
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Is Steam exploiting people the way that gearbox did when they released a PC version of Borderlands which has no working multiplayer?
Or maybe Steam is exploiting people by offering them goods and services, and then delivering?
Cheers,
That said, it is true that it is bad when any one corporate entity gains too much influence over an industry.
I don't hate steam or anything but I can see it is not flawless and I also bet over half the people here saying it sucks are in Europe - no matter how you slice it Americans, you have to admit the Europeans done gone got completely and utterly fucked.
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I also think overall Steam has been a great thing for PC gaming, so there is no need to throw the baby out with the bath water.
I'm unsure who might have enough influence to get them to actually follow through. Consumers seem to be complete pacifists, rolling over on damned near everything these days, and I doubt any other publisher or dev could really push them.
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Picking some juicy quote from some Dev in a 3 page interview which covers a lot of issues and not just this one just to start a rumble in the community; and this isn't the first time either.
Tomorrow Randy Pitchford will make a statement that his quote was taken out of context (it is), the situation is overblown (it is), and shack will add an update or another story to cover an issue which Nick and a bunch of other sites literally invented by themselves.
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How much does Valve take? Is it 30%? 50%? 70%?
How much does brick & mortar cost? What are the added costs of that?
How much does Impulse and D2D take? Why is Pitchford dismissing them?
How much are support costs for DigDist vs. B&M?
What type of sales were people seeing before Steam?
What type of sales are people seeing after Steam?
Who are these smaller parties who believe they are being exploited?
I think these are the relevant questions that would actually let us have a useful debate over the issue. Other wise we're just whistling in the dark. And until we're not doing that.... I'm pretty fucking happy with Valve. As opposed to Microsoft, who has the stance of the eloquent man from the Deadspace cartoon, "Ask the fuck if I care" (...about PC gaming).
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Not only that, but I think the close link between valve games and the steam platform is what has allowed for so many great features in steam. The developpers can come up with platform ideas as a result of making games, rather than coming up with those concepts and then trying to get people to make their games around them as MS Live did. This is why Blizzard's steam-like platform is going to be good I think.
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Valve is doing great things for PC gaming, but competition with Impulse and the like, will hopefully keep them honest. Their sales are brilliant. They don't release enough titles themselves for it to be any "real" conflict. Plus I like Impulse for their slightly more lax DRM restrictions, although you have to give up the steam community features to get it :/
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Congrats, Randy, that was a good run.
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It isn't perfect (the pricing is whack sometimes) but it is *very* good for PC games. It's about the only shining light, in fact. I know people who detest Windows and MS with a passion, and yet still make all their purchases through Steam and have a great deal of respect for Valve. This is important goodwill that Valve have almost single-handedly generated for the PC games industry in the last few years.
Saying "us big guys" are fine and crying sympathetic tears for the indies also strikes me as bullshit. Let's hear some of the smaller developers on the subject, first.
The argument that is going on here is really no different than ones that existed between artists vs record labels and screenwriters vs movie studios.
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I know everyone who has a game on steam is a millionaire so STFU NOOB. Didn't you see the weekely sales charts? How could those games be #1 if they weren't making more money than ones publishers use!
Translation: I wet my diaper and need Gabe to clean if for me!!! Waahhh!
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both valve and MS are companies that make games and both steam and xbox live are services that sell games (amongst other things)
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jeez. Steams a great service, and no ones forcing dev's to provide games through their service.
bottom line is , there is a benefit to doing so.
Go Valve , Go steam! you developed it dont let it go.
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Randy, if you're so concerned with Steam, then why is Borderlands not in the "Coming Soon" section of Impulse yet?
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I cannot agree with the 'healthiness' of competition, when the only available competitors are companies as devious and painfully ignorant as microsoft. Using my computer can be a hellish experience quite often thanks to Windows, I refuse to go to Vista because it will disable half my older programs and indie games.. And because I hate being asked to confirm a command four times over.
.. The way I see it, there's Steam and there's Good Old Games. I get my Good Old Games from Good Old Games because I love them to death and want to support them, and my Good New Games from Steam because they make it smooth, quick and trustworthy and offer good weekend deals on the games I want, and buy anything truly important from an amazon reseller for a slight discount so I can get the box and manual, which is less and less relevant as time goes on and production values decrease.
http://kotaku.com/5376708/gearbox-prez-lets-off-some-steam-about-valve
He's Duval Magic.
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