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Morning Discussion

by Chris Faylor, Dec 05, 2008 12:45am PST

Morning Friday, nice to see you around.

Last night, Nick and I discovered that there are few things greater than puking all over your boss, or pouncing on top of him and clawing him to death. Even if you hold nothing against your boss--we have nothing against Steve, really!--it is surprisingly cathartic.

On a separate note, Left 4 Dead sure is fun.

Oh, and Mr. Xbox 360? Could you and Ms. Tomb Raider try not to freeze up so much? I didn't enjoy redoing that whole level just because you two couldn't play nice. And twice within 30 minutes? Neither of you had problems before last night, what's going on?

Oh no, don't give me that. Don't even think about red ringing, you hear me mister?












  • Funny that you should say that, Faylor. My 2006 360 just RROD'd on Tuesday. After going online, I was told that my 3 year warranty was expired, so I called the MSFT helpline.

    I became aquainted with "ZACK! YOUR SUPER-COOL PHONE GUIDE BUDDY! WHAT CAN I DO FOR YOU, PAL? PRESS ONE IF YOU'RE HAVING PROBLEMS GETTING ONTO LIVE! PRESS TWO IF....."

    Whack away at the 0, then the pound key, then zero, finally get someone on the phone. Kid tells me that my warranty is expired. You see, sir, the store scans the serial number on the purchase date, and according to our records.... "OK kid, so what's my purchase date?"

    "Well sir... the system is down so I can't tell you..."

    "Funny how it's always down when someone calls you on your BS, huh? Supervisor time."

    "But sir the wait is... "

    "SUPERVISOR. TIME."

    So I get some really nice girl who doesn't sound anywhere near as burnt as the first guy, and she looks up my serial number. "You bought this in '06. You're all set. We're sending you a box. Should take around 3 weeks to get your 360 back. Sorry."

    Hey, know what? I'm fine with 3 weeks. Too bad it's Christmas time and all, but I can live with that. I am just disgusted that the first line of service was so bad. The rule of thumb is quickly becoming that you 0/pound key your way past the first customer service rep, and not just the computerized phone guide.