Rockstar Responds to Grand Theft Auto 4 PC Woes, Explains Error Codes

By Chris Faylor, Dec 04, 2008 8:14am PST

Following reports of game-breaking problems with the recently-released PC version of Grand Theft Auto IV, publisher Rockstar has issued a statement, acknowledging that it is "aware that a small number of fans are having problems running GTA IV."

"We would like to assure them we are working to help solve these as quickly as possible," the studio told Voodoo Extreme. Rockstar suggests having issues contact local technical support--the number is in the game's manual--as well as check out the Rockstar Games Support website, which is "regularly updated."

Included on the website is this suggested fix for the missing textures issue, which Rockstar says "may be associated with third party graphical performance tuners," along with a list of some error codes and fixes, reproduced below.

It seems the company has yet to directly address complaints that some, but not all, users cannot adjust certain graphical settings, nor has it directly responded to complaints that some players on high-end PCs are experiencing low performance.

However, this document stresses that users of "current PC hardware are advised to use medium graphics settings," as "the higher settings are provided for future generations of PCs with higher specifications than are currently widely available."

As Shacknews previously noted, those experiencing the supposedly XP-only RMN40 error in Vista may be able to circumvent the error by installing Microsoft .NET 3.5 Framework (download here) and rebooting. The MMA10 error, not listed below, requires users to log out of the Rockstar Social Club multiplayer utility in order to play.

Error Codes and Fixes:

RMN20
Windows Vista: Need to have Service Pack 1 or higher to proceed.

RMN30
Windows XP 64 / Server 2003: Need to have Service Pack 2 or higher to proceed.

RMN40
Windows XP: Need to have Service Pack 3 or higher to proceed.

DD3D50
D3D Error - DirectX 9 video card required

TEXP110
D3D Error - Failed to create texture - Please restart the game

DWIN20
D3D Error - Failed to query memory. Please re-start the game.

DD3D10
D3D Error - Please re-boot your system

DD3D10
D3D Error - Please re-boot your system

DD3D30
D3D Error - Please re-boot your system

DWIN30
D3D Error - Please re-boot your system

DD3D20
D3D Error - Please re-install the game and/or re-install DirectX

DWIN10
D3D Error - Please restart the game

DD3D60
D3D Error - Shader Model 3.0 or higher is required

DD3D70
D3D Error - Unable to retrieve D3D Device. Please re-boot your system

GPUP10
D3D Error - Unable to retrieve D3D Device. Please re-boot your system

TEXP20
D3D Error - Unable to retrieve D3D Device. Please re-boot your system

TEXP30
D3D Error - Unable to retrieve D3D Device. Please re-boot your system

TEXP80
D3D Error - Unable to retrieve D3D Device. Please re-boot your system

DD3D40
D3D Error - Unable to retrieve device capabilities. Please install latest video card driver and/or re-install DirectX

TEXP10
D3D Error - Unable to retrieve device capabilities. Please install latest video card driver and/or re-install DirectX

DD3D80
D3D reset failed - Please restart the game.

STRB10
Failed to delete file - Please re-boot your system

RMN10
Failed to read file - Please re-boot your system

STRM10
Failed to read file - Please re-boot your system

STRM20
Failed to read file - Please re-boot your system

BNDL10
Failed to write file - Please re-boot your system

STBF10
Failed to write file - Please re-boot your system

VOIC10
Fatal voice chat error - Please restart the game

RESC10
Out of video memory - Please re-boot your system

BA10
Out of virtual memory - Please re-boot your system

EA10
Out of virtual memory - Please re-boot your system

TEXP60
Unable to create color render target - Please re-install DirectX and/or install the latest video card driver.

TEXP70
Unable to create depth render target - Please re-install DirectX and/or install the latest video card driver.

AE10
Insufficient Memory to Start Game - Please close some applications and restart the game

PC10
Unable to retrieve D3D Device - Please reboot your machine or reinstall your display driver

TF10
Unable to write to disk - Please restart the game

WS20
InitWinSock failed - Please re-boot your system and/or re-install the game

WS30
InitWinSock failed - Please re-boot your system and/or re-install the game

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Comments

22 Threads | 110 Comments
  • First of all,we shouldn't expect more when a game is ported from console to PC.
    Second,when a game runs properly on XBOX360 and PS3 but doesn't run properly on PC,whose fault do you think it is considering the fact that both consoles are nothing in comparison to the current even mid-end PCs?
    Third,who knows,maybe the 200k $ copy protection is causing some or these problems,good for pirates who wouldn't have these.Well,of course such problems should happen when the securom protection triggers every 2 seconds,even when checking the system requirements.I wonder how long will the disks/drives last this way!