Activision Admits Flawed Guitar Hero World Tour Drums

By Chris Faylor, Oct 28, 2008 8:31am PDT Following a number of complaints, Guitar Hero World Tour publisher Activision has admitted that a "certain drum kit controllers" are suffering from sensitivity issues.

The company believes the defective kits stem from an "isolated manufacturing issue" that occurred early on, with those affected urged to contact customer support.

Activision also noted that it will soon offer players a "drum tuning kit" to ensure drums are properly optimized, and said it will perform more random quality tests.

Guitar Hero World Tour arrived on PS2, PS3, Xbox 360 and Wii this past Sunday, with reports soon coming in of defective drums and guitars. Today's statement only applies to the drum kit issues--the company has not offered a statement on the guitar woes some report--with the controllers covered under warranty.

Activision's full statement follows:

We have learned that certain drum kit controllers manufactured for Guitar Hero World Tour have sensitivity issues. We believe that these controllers are limited to ones in the earlier manufacturing stages. While we believe that this was an isolated manufacturing issue, we are stepping our efforts to randomly test our drum kit controllers so customers can be assured they work properly. In the event any consumers do experience problems with their drum kit controllers associated with sensitivity issues, Activision will soon be offering a drum tuning kit that will enable players to fully optimize their drums.

Our goal would be to immediately address any hardware issues Guitar Hero World Tour players have with the game. Consumers should visit the Activision Publishing customer support website at www.activision.com/support website or call 310 255-2050 in the U.S. where a customer care representative will assist them. Activision is fully committed to the highest quality manufacturing standards, and to satisfying every Guitar Hero World Tour fan so they can enjoy the best musical gaming experience ever created.

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  • my drum kit was having an issue that when i hit the drums hard enough, it would register a hit on the cymbals... i found that rotating the cymbal heads so they are to either the left or the right alleviates this issue.

    i also don't feel like they respond to a light enough of a hit... i have never played the drums, or one of these fake drum kits before so i'm not sure if it's a real issue... the weight of the drumstick should be enough to register right?

    do you guys who have played RB drums recommend getting like... real drumsticks? the ones these GH drums came with make my fingers hurt after about 45 mins of playing... like they aren't solid enough or something...

    i'll still be requesting the tuner... cuz if it's free.... why not?