On the GameTap forums Sanchez explained that the plug was pulled for "business reasons". Myst Online: Uru Live has been operational for just under a year, having gone online via GameTap's subscription service on February 15, 2007.

Sanchez also assured fans and subscribers that GameTap's relationship with Cyan Worlds remains amiable despite Uru Live's closure. "Cyan is still a very valued partner of GameTap," he wrote. "We are on excellent terms, and we look forward to continuing our relationship in the future.

Uru Live was originally planned as an online component to Cyan Worlds' 2003 retail release of Uru: Ages Beyond Myst (PC), but was cancelled prior to launch. GameTap's launch of Myst Online: Uru Live was the first and only available means of playing the title online, and was supplemented with an entire season of downloadable content which was completed in November of last year.

Gamers had expected an announcement regarding season two of Uru Live content, but were instead met with news of its cancellation. Uru Live is scheduled to go dark in sixty days, setting its final day of operation on April 4.