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Harmonix Admits Early Rock Band Guitars Flawed
by Carlos Bergfeld, Nov 28, 2007 1:29pm PSTConfirming what many gamers had already discovered and what was supposedly being addressed in a day-one patch for the game, Harmonix has admitted on the Rock Band forums that some of the bundled Rock Band (PS2, PS3, X360) guitars have faulty strum bars.
"As sometimes happens when new products first go into manufacturing, we discovered an imperfection with the strum bar in an early production run of guitars that were shipped at launch," a Harmonix employee wrote. "We've since identified and fixed the issue in all subsequent production runs of the guitars."
Harmonix went on to apologize for the mistake, and advises any gamers with faulty guitars to make use of the Rock Band support website to receive a quick replacement. Multiple members of the Shack staff can attest to both quick and easy service using the Rock Band replacement program.
Comments
I called EA today to ask WTF and apparently my RMA had been thrown into some sort of limbo, and had I not brought it to their attention I got the impression I probably would have never been shipped a guitar.
So now they're saying 2 to 3 business days to ship it from today, since it's like they just now got the RMA. :/
So if you haven't heard anything about yours, you might wanna check up on it...
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:-(
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oh well, it kind of makes me feel better that no one else's has shipped yet (though i'm sure that means canada will be really backlogged later...)
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I had a faulty strum on my original. I took my replacement apart to make sure I didn't get the same shit when it arrived today. Here are pics for the shack:
Old and Busted: http://www.xembler.com/rockband/rb-oldandbusted.jpg
Homemade Fix using Tape and Paper (lol): http://www.xembler.com/rockband/rb-homefix.jpg
New Hotness: http://www.xembler.com/rockband/rb-newhotness.jpg
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http://xelencin.shackspace.com/IMG00146.jpg
It's bad enough companies release software that doesn't work on launch day, and now we get to deal with beta testing hardware. At least they are correcting the mistake, but it still pisses me off.
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