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Mike Morhaime and the Nine Million Dwarfs: A BlizzCon Retrospective

by Nick Breckon, Aug 10, 2007 10:55am PDT
Related Topics – Blizzard

The more that I think about it, the more that it all begins to make sense. Last weekend I watched children standing in long lines clutching $100 tickets, eating over-priced food, greeting their favorite characters in costume form, riding mechanical attractions, and buying loads of merchandise--but I wasn't at Disneyland. Instead, I was across the street at BlizzCon, the massive mecca for one of gaming's most iconic companies. Maybe it was my tired, blurry vision, but looking out the back window of the shuttle on the way to the airport, the convention center began to look a lot like Epcot. While I sat talking to a kid in a StarCraft t-shirt on the way to the airport--his hands tightly wrapped around a poster roll containing Warcraft one-sheets--I had to ask myself: is Blizzard becoming the Disney of gaming?

Those who followed my BlizzCon coverage this year may have already noticed a few references to Disneyland in my various previews and news posts. At the time it was merely a passing nod to the nearby proximity of the ubiquitous park, hiding just behind the row of palms nextdoor. But as FernGully demonstrated, mere trees couldn't hold back the Disney machine. Beginning the moment I checked into my upgraded family-sized hotel room, Disney was everywhere. I had free closed-circuit Disney television, one channel away from HBO's Real Sex. Advertisements for park deals littered the streets and restaurants. No matter where you went, the shadow of the Mouse followed--but then, so did the shadow of the Orc. Setting out to grab an entrance badge on the eve of BlizzCon, I had only to trace the steady stream of Blizzard-branded bags and happy faces to find my way. At the conference center the lobby was already packed, as if people were perfectly happy to a part of the experience--even if the experience only involved tired staff handing out plastic bags. Though the doors wouldn't open until the next morning, it was as if the show had already begun. As I walked back to the hotel, fireworks shooting up overtop the tree-line to reveal the dormant rollercoasters arching above, there was something in the air, some kind of strange mix of magic and mana. Off to the side, one attendee had his laptop set up in a darkened recess near the convention center, his face awash with liquid crystal as the sounds of his Warcraft guild Ventrilo server filled the air. This was going to be a strange weekend.
In the morning the crowds trickled into the cavernous lobby of the Anaheim Convention Center with some trepidation. Like Francis Ford Coppola in Apocalypse Now, cute blondes with television gigs would occasionally approach the masses, requesting a fraction of the group to "Cheer for the camera!" The fans gave them what they wanted at first, shouting chants of "We want BlizzCon!" and "We are not prepared!" After a while, this sad parade of camera-wielding puppeteers laced the entire event with a tangible cheapness. Was this going to be one of those awkward degenerate-filled carnivals, where the underlying geekiness would be showcased to a disproportionate extent, and a genuine celebration of gaming would be overshadowed by star-struck basement dwellers? After a while, though, the cheers died down, and the cameramen went unnoticed. By and large, these people were not the social outcasts that the media was looking for. They came with friends and family members as someone might to a sporting tournament, only the sports here would be electronic. These people weren't here to be pawns of some corporation. No, these were tech-savvy, no-nonsense champions of the right to assemble in a large space and eat soggy pizza in celebration of quality games. They would cheer when they wanted to cheer. And they cheered when the doors opened, a long roar that spilled out into the empty center. Bursting into Hall A, the endless rows of projector screens and computer terminals greeting them, it was hard not to feel your own pulse quicken. Like the start of a new Warcraft server, the race was on, with the demo stations and limited supplies of merchandise serving as the quest rewards. Rides and stalls lined the perimeter of the space, the vendor NPCs pushing their various wares. The main attractions occupied the central arenas like a three-ring circus--on the right StarCraft II, on your left Wrath of the Lich King, and in the middle, the main stage: Downtown BlizzCon.
BlizzCon is a bring-your-own-mascot affair, and people in costumes representing a wide variety of characters and avatars milled about at all hours of the event. These cheerful players were never unwilling to pose for a picture, although they often showed more skin than you'd ever see walking around at the Magic Kingdom. Surrounding them, dozens of glass-encased displays provided a sense of density to the space, showing off everything from old game packaging and artwork to musical scores and action figures. One child fan, nose to the window, examined an original Warcraft: Orcs & Humans box. "Hey kid, how much is that worth?" asked a grinning convention center employee. "At least $40," the boy replied matter-of-factly. The man looked puzzled, clearly expecting a figure in the triple-digits. The kid moved off to wait in line for an hour to play StarCraft II. It may seem like a strange cult to outsiders, but for the fans, it's all about the games. Turn the page for more thoughts on this year's BlizzCon. _PAGE_BREAK_ Without Blizzard's continuously fulfilled promise of quality titles, there would be no BlizzCon. In that way, the response to Blizzard's work resembles the widespread success of Disney's properties. Both companies have generally provided consistently polished examples of their respective forms. Their artwork is sharp, colorful, and creative. Their characters are simple, slightly derivative, yet instantly recognizable. Their stories are full of epic, broad themes of good and evil, and appeal to a wide demographic--a demographic that is maniacally devoted, buying up every t-shirt and collector's edition available. World of Warcraft itself echoes the World of Disney moniker. Its themed zones illicit the same sense of wonder and stimulation of the imagination that Disney once engendered--and now still does, with the help of Pixar. When I walk through Tirisfal, I think of the Haunted Castle. As I sail into Booty Bay, it's like a boat ride through Pirates of the Caribbean. Even Stormwind Castle, with its towering turrets and friendly color palette, calls to mind Disney's own Cinderella Castle iconography.
And if Blizzard is Disney, then Blizzard's cinematic team is the company's Pixar. Beginning its body of work with rudimentary renders created by a small collection of individuals, Blizzard's in-house film division recently received the green-light to ramp up its staff from a modest 30 employees to a full-fledged team of close to 90 artists. Now in charge of handling the expansive StarCraft II storyline, with its dialogue trees and in-engine cutscenes, the crew is more involved than ever in the development process. When asked whether the team would be interested in creating their own feature film, department head Matt Samia asked the crowd, "How many people would like to see us do it?" One can guess at the reply. In the early 1990s, Nintendo became the first gaming company to invade both our living rooms and our lingo. Mario and Nintendo became synonymous with video games and fun. The movement went so far as to spawn movies like The Wizard and Super Mario Bros., and while many gamers will surely remember these delightful failures, most of the public will not: they bob-ombed their way to a quick exit from theaters. Years later, the industry is full of fiercely competitive companies, with viral marketing schemes and overblown trailers of the next big action title leading into disappointing video game films like Resident Evil and Tomb Raider. One imagines a graying Mario in front of the fireplace, yammering about the old days, when things were simple. Did you know Sega used to make hardware?
And yet if one company has remained steady throughout the years, it has been Blizzard--and now they are set to take that final, unclaimed prize as they enter the dangerous battlefield of video game adaptations. Legendary Pictures' Warcraft movie will open sometime in 2009. Promising a blend between 300 and Lord of the Rings--two franchises which need no further introduction--it has the potential to be the first video game blockbuster. If the movie captures an audience beyond the 9 million World of Warcraft players, Thrall might soon be as pervasive a cultural entity as Darth Vader--and unlike Lord of the Rings, there will always be more adventures told in Azeroth. Unlike Mario, Blizzard's games are a vessel for storytelling, a necessary component to mass-media marketing. Unlike Disney, Blizzard has yet to seriously falter. And still, it's all about the games. On my last night in Anaheim, I walked into an empty frozen yogurt shop. The young Korean clerk sat behind the all-white counter, slowly swishing a mop in a lonely dance, like Celso from Grim Fandango. I greeted the man, placed an order, and in my exhaustion handed him a $20 bill, along with a few fivers for good measure. "I'm sorry," I said, apologizing for the blunder. "It's been a long day. Business." "Oh yeah? What do you d-d-do?" he said, stammering as he twirled a spiral of yogurt into an empty cup. "I'm here for the BlizzCon convention. The video g-" "Ohhh, StarCraft!" His eyes lit up instantly, and he began hammering me with a torrent of questions. "Really? It's h-h-here?! Across the street? Did you get to play it? What's it like? How is it different from the first one?" We talked for 10 minutes as my yogurt slowly melted away.




Comments



  • This article is a very good article...very well written anyways...though I disagree with the comparison of Blizzard Entertainment to Disney in any way or form.

    For what many people who will and will not read this long and extensive comment don't know about me is that, I am actually a big fan of the Warcraft series. The epic storyline really draws me in, I love it, I loved playing Warcraft II and especially Warcraft III when I first bought them some x years ago. I was one of those people who had WoW the first day it hit the shelves and was telling everyone at my school about how awesome this game was going to be. Not to mention, I even got to BETA test the thing during the last phase before it went public. I have not however been a very big fan of Starcraft, thats just not my cup of tea, but I have played it and my friends do continue to play it sometimes.

    That being said, it is not the content and the game itself which I dislike. Instead, I have a strong hatred which runs deep within me for Blizzard Entertainment. While Blizzard maintains quality when they come up and produce these games, one might always be able to leave it to Blizzard to take something awesome and turn it into something cheesy and horrible.

    I will start off my ranting by mentioning the fact that nothing Blizzard does in their lore, in their game design, anything... is exactly revolutionary. Blizzard has made a lot of money by purely reaping off the mistakes of others and doing the same thing in a more clean and perfected fashion...after its been perfected... and not by them. Blizzard was not the first one to enter the real-time strategy genre, and the only thing that really kept players was the entertaining stories, not the features.

    Over the course of the years, Blizzard did build up a high amount of popularity for their intellectual property of the Warcraft and Diablo names, Diablo being one of the ONLY original designs by Blizzard and the first one to hit the fan when all hell broke lose thanks to Vivendi. Warcraft was by far the largest of the two and, being the greedy people they were... they pursued a new title. This is when World of Warcraft was created. Does anyone not remember what a complete failure the actual launch that WoW was? Servers couldn't stay stable for more than 10 minutes at a time, major extended downtimes, an endless list of bugs, and the incompetence didn't stop there, not to mention the game could nearly be flagged as incomplete as a large amount of content and areas were still not fixed, exploitable, and many features (primarily the PvP features) were completely bare. What more is the fact that 1 and 1/4 of a year later, Blizzard still can't figure out the concept behind releasing a patch to the community. They came up with the idea of the PTR (Public Test Realm) in order to help them find problems with their problem fixing patches (uh?) and yet patch 1.9 nearly caused every server in the WoW datacenter to rip through the space time continuum and destroy the universe. 1.5 years and who knows how many patches later and even after it had been tested, they still can't release a stable PATCH. Stack this with the lack of variety, level of detail, and interesting content that the game possesses and you get on heaping pile of crap. Yet still, somehow 9 million players are a part of this today.

    The other thing which gets me the most is the way Blizzard conducts their business. Blizzard does many of their things as a copycat or knock-off of other works and content. As I hinted at earlier with the fact that RTS games were nothing new and Warcraft: Orcs and Humans did nothing new, they did this with everything at so many different levels. If one sits down and reads through the Lore for WoW, as I often enjoy doing as I do still get a thrill out of it. You can tell of so many instances where they used a name or similar event that occurred in some other work and retold it in a different fashion. There is nothing wrong with this, its a very popular thing to do and a very understandable thing to do... not everyone can write something as new and epic as LOTR was. Beyond so, WoW introduced very few new things to the MMO field, and most of those new things didn't come in until much further down the road. WoW did exactly what every other MMO in existence did, had much the same functionality and features, combining some various features from existing ones, and then dumbed them down. Wow, a lot of creativity and hard work in design that is, way to push the industry to new heights.

    Also, as I believe was mostly vivendi's fault, Blizzard Entertainment has got to have one of the worst tech support groups in the industry...not to mention the most cheap community managers and GMs which use very basic copy and paste messages to answer questions. Does anyone not remember the thousands and thousands of "We hate you" messages across the forums for days and days at a time. Sure, most of these were just whinny little kids... yet still, Blizzard didn't exactly do anything to handle it and most of them had very valid claims. Blizzard ranks second to last, next to Sony, when it comes to Customer Support.... "Our service to customers is next to none at Blizzard Entertainment"

    While all of that was mainly my rants and "why I hate Blizzard but not the games," I will note that this should at least give some insight as to why Blizzard does not even stand up next to Disney. Disney was innovative, Disney was creative.... Disney cared.... Disney excelled when it came to people... Blizzard just knocks-off, sits back, makes money, and laughs at the idiots who play their games. The 9 million world-wide player base exists mostly in Asia, that may say something to some people (<< not a racial comment... pointing out the differences of cultures and gaming) and a majority of those players never played a single MMO before in their lives and may or may not play another. They came because they saw something that said Warcraft and had some hype.... What ran through their minds "Hey... I know Warcraft.... that was a fun game.... yeah... Thrall, Jaina, Stormwind... I remember those guys... oh wow!" and thus they played. Truth is, Blizzard entered the market thinking... "Crap, this will be a failure"... but got surprised when the Warcraft named carried them through. I honestly think that people would buy a video game that did nothing put have you click on flys to kill them as they flew around a pile of horse crap, purely because the title was "Warcraft IV: Thrall Escapes Horse Crap Hell"

    The truth is, Blizzard doesn't care...Blizzard isn't new.... Blizzard is worthless once a game hits the shelf... As far as I'm concerned.... Blizzcon is just a way for Blizzard to show off the extreme amount of idiots who play their games and don't take the time to think or honestly care about the quality or production of a game to make it worth-while....

    Please Note: Take these rants lightly, these come from the restless mind of a upcoming and disgruntal game developer who wants to see a day that a company called Blizzard Entertainment doesn't exist...