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Microsoft Feels the Heat, Adds Second 360 Heatsink?

by Nick Breckon, Jun 14, 2007 10:01am PDT
Related Topics – Microsoft, Sony

Fan reports across the internet are claiming that Microsoft is now adding a second heatsink to recently repaired Xbox 360 units. Xbox-Scene's Xantium has collected a wealth of visual evidence, which appears to show a new heatsink placed just above the 360's DVD drive. The system's Xenos GPU is located underneath the drive. The secondary heatsink is apparently connected to the GPU array with a long heatpipe. Overheating has been the primary suspect in the case of dying Xbox 360s. While competitor Sony has had its share of PlayStation 3 lemons, the infamous indication of Xbox 360 system failure--the "red ring of death"-- has plagued Microsoft since the console's inception. To date, the company has mainly reacted to the problem by focusing on customer service, including an extension of the system's warranty and the institution of improvements to the repair process. Microsoft corporate VP Peter Moore responded to the issue last month, countering a consumer's complaint with continued support. "Y'know, things break, and if we've treated him well and fixed his problem, that's something that we're focused on right now," he stated in an interview with the Mercury News. "I'm not going to comment on individual failure rates because I'm shipping in 36 countries and it's a complex business." If a new heatsink is indeed being added to the console, it is unknown whether the upgrades will be made to all future manufactured Xbox 360s. Shacknews has contacted Microsoft for comment on the issue, but has not yet received a reply.




Comments

11 Threads | 29 Comments







  • I'm glad they are actually doing something about it instead of shrugging it off. It just means they're spending more money into something they desperately want to get into.

    Mine took 2 weeks to get fixed. Born on date was Jan-06 and died last month. The one I got back had a born on date of Dec-06. Lets hope we find out when they started adding the heatsinks and hopefully get those instead of losing time gaming.

    Of course, I was lucky enough to have a cousin get married so I took his x360 when mine was getting repaired. His wife was happy it was gone for such a short period of time.